MHM Urgent Care Uptown

DO NOT, I REPEAT, DO NOT WASTE YOUR MONEY GOING HERE!!!
I first saw a Dr. Peacock here shortly after St. Patricks day for a case of bronchitis that I had already been fighting for several weeks. He wrote me a scrip for Doxycycline, which upset my stomach so badly, that even with a triple dose of imodium had me soiling myself. (Graphic and gross, I know, but hang with me…) This was NOT a side effect of medication I could live with. Could YOU? When I called to ask if I could get a scrip change, I was told by the incredibly rude woman working their front desk that I was not one of their patients. This might have been plausible if they had not been a contact in my phone for a year or so. Add to the fact that I was in TX at the time. Sooooo, more days spent on the couch with fever, sweats and chills, hacking up shot glasses full of brown, foul smelling phlegm, oh joy! When I called their corporate office to complain, they were obsequiously apologetic, and I was assured that employee would get a reprimand, so I decided to go back. BIG EXPENSIVE MISTAKE!!! Each subsequent visit I made to try and resolve this, I saw a Dr, Hebert, who refused to give me antibiotics, and instead kept me coming back for more breathing treatments, and more steroids. She also said she «couldn’t hear any wheezing» when my breathing sounded like someone taking a bong hit through a kazzoo! GET A BELL TONE WOMAN!!! I took the CD of the lung X-​ray taken here (the same one Dr Hebert said showed no evidence of bronchitis or pneumonia, btw) to New Orleans Urgent Care at 900 Magazine, where I saw Dr. Don, who said I ABSOLUTELY had both fluid in my lungs and severe swelling in my bronchial tubes. So uh, Dr Hebert might wanna get her EYES checked too. One scrip for a Z-​pack later, and I am nicely on the mend. SUCK IT HMH!!! You’ll NEVER see another red cent from me, unless I decide to mail you a bag of gummy-​dicks!

My first visit was excellent. I was suffering with my first sciatic episode and Dr. Peacock was quick to provide the instant relief I was looking for.
My second and most recent visit is the reason I gave this place 2 stars. Dr. Hebert was quick to send me to the ER and provided enough relief for me to sit in the waiting room at the ER. I came in with the complaint of extreme pain, she ignored the pain and focused more on elevated blood pressure. A reading that was taken under duress while crying, that the ER basically shook their heads at, as it’s completely logical that a person who’s been awake for 3 days in excruciating pain might have elevated pressure. Pressure that went down when I actually received pain medication.
With all that said, I had to pay for her consultation and for the ER. I would suggest seeing a different doctor at this clinic.

We were in New Orleans from out of town and my husband got very sick. We were referred to this location, and a few other locations by our insurance. We decided on this location and it was a very good neighborhood. We felt very safe. The care my husband was given was excellent. He was tested for many different things and found out he had strep throat and was given a shot and put on anabiotic’s. He was feeling hundred percent better by the following day. We would definitely recommend this location

Arrived at about 6:30 with sick daughter. Short wait in waiting room. Doctor was no-​nonsense. Tested for flu — positive. Dr decided to give her a breathing treatment since she was struggling instead of just prescribing an inhaler. By this time it was near closing but Doctor took time to be thorough. Three days later I received follow-​up phone call to see how patient was doing.
Definitely no warm fuzzies but that’s not what I’m there for. Dr. Hebert was precise and to the point. Would definitely go back if services are needed again.

I am deleting this review because this facility DOES accept Medicare, and the Medicare statement I received was apparently a mistake. I have written to Dr. Peacock at MHM and he will find out what the problem was with Medicare.
Dr. Peacock, If you do not receive my letter within a couple of days — in which I
included the Medicare statement denying the charges at MHM on January 25 —
please let me know.

I went to uc because of an infected finger. After paying cash up front I was ushered into an exam room. I was expecting at the least to need this finger lanced and drained. Well md came in saw me for five minutes prescribed pain meds antibiotics and a tube of 50 dollar ointment. This was on Monday. Wednesday I had to go to the er at UMC .it started to look gangrenous. The diagnosis was it would have been fully gangrene in 24 to 48 hours. I will never use this company again. Too lazy to actually treat me just get you out as fast as they can. Do yourself a favor and go to a real clinic. I learned the hard way.

We went there this evening with my 85 year old mom. The staff was very professional and attentive and efficient. Quickly examined her dispensed advice and called in prescriptions. Excellent compassionate care.

My appointment was at 2:30 but I wasn’t seen until 3:15. The nurse I saw was nice enough but the doctor did not inspire confidence, even though she told me not to go to work the next day. Even after repeated attempts to chat with her, she remained resolute in her mission to not be relatable to her patients. Admittedly, once I saw a physician everything went rather quickly, from getting a prescription to a doctors note describing why I was unfit to work the day. Still not pleased about waiting 45 minutes past my appointment time, especially after I took the time to make an online appointment

I went to this urgent care facility for a Sinus infection. I made an appointment bit still waited about 45 min. When the doctor came in he asked why I had come, I said I have a sinus infection. He replied, I don’t want a diagnosis, I want the symptoms. Wow, I felt like I was his student not his patient. If I hadn’t been feeling so rotten, I would have pointed out to him that that was a very inappropriate response. Plus, guess what my diagnosis was? Yep, sinus infection. I did get the antibiotics though.

I read a lot of the reviews before making an appointment. Which they do take appointments, you can schedule online, I saw one comment saying they didn’t, they do. There seems to be a lot of disgruntled people writing reviews for this place. I decided to try it out anyway. What are you people looking for, lollipop at the end of your visit? Its a doctors office, and yea some people need attention before you do, get over it. You waited an hour? Yea well try scheduling an appointment with a new primary care physician, last time I did I was on a 2 month waiting list. These people did exactly what I would expect from an urgent care clinic. I made an appointment for 10:00, was in a room at 10:00 out by 10:45, and back home with my RX by 11:20. Its kind of like the service industry, unless you have worked in a similar setting, don’t pretend to understand what goes on behind the curtain. Sorry, sometimes you have to wait. Im not looking for someone to be nice (which they were), I’m looking for a solution to a problem. By the way, Dr. Vicky Hebert was my physician. She was lovely, but direct and to the point. I would recommend this place.

Fought a cough/​congestion for about a week before deciding to just go to the doctor. Scheduled a 1 pm appointment about 45 minutes prior to going. I got there 15 minutes early, filled out the paperwork, and was called back to the exam room at 1.
Perfect.
The nurse (or assistant, whatever) took my vitals and asked relevant questions. Then the doctor came in, did a quick exam, diagnosed me (upper-​respiratory infection), and gave me the rundown. Cortisone shot, and antibiotics. They called my script in, I paid, and I was on my merry way.
Great experience.

This is my second time going to this clinic both times I had bad experiences. Do yourself a favor and go somewhere else.
1^st time I came with a cut in my hand that needed stitches. I asked the front lady to please confirm that they accepted my health insurance and she said yes. A couple of weeks later I got a $ 600 bill because they didn’t accepted my health insurance. $ 600 for 3 stitches… And a really bad job… Have a big scar because it wasn’t done right.
2^nd time came with food poison. They charged me $ 45 to give me a letter that said that I had to go to the ER. That’s it. Oh and claimed like $ 200 to my insurance for the 3minute visit.
There won’t be a 3^rd visit.

Came in with my boyfriend for what turned out to be a respiratory infection. Office was very nice and we were the only ones there when we arrived. That being said, the visit took an hour (which is normally great for an urgent care) but odd considering we were the only ones there and he filled out his paperwork ahead of time. We would use again and suggest to friends because of convenience.

In and out in 45 minutes. Since it was my first visit, 10 of those minutes were me filling out the usual forms. Solid staff, clean facility and overall the best possible experience one can have when they’re miserably sick.

The rudest, least professional, and demeaning quasi-​medical care I have encountered, including many stints to the 3^rd world countries.
It is worth paying the extra amount to go to the emergency room rather than subjecting yourself to these opinionated, rude, and awful staff members.

When the boyfriend tripped over a mess of roots trying to get into his car to go to work at the crack of dawn, I was able to persuade him to wait until I could take him to an urgent care clinic instead of the emergency to save oodles of time and money. I got him back inside and started Googling away and this place popped up. What? There’s an Urgent Care Clinic literally five blocks from my house and I didn’t know about it? Wow, we can walk there. Wait, scratch that.
I had no idea this place even existed despite the fact that I pass by the location at least a dozen times a week. Guess I’m not nearly as observant as I think I am. When I mentioned that to the front desk staff, they said that everyone says that when they first come in. So, at least it’s not just me. I think she said they had only been open for around a year.
Anyway, back to that day. They open at 9:00. We were sitting in the parking lot by 8:30 waiting. Yes, they have their own parking lot. On Magazine Street. Score! Several others had joined us in waiting in their cars by the time they started letting people in around 8:50.
The employees were all very friendly. The lobby was spacious, well decorated, had a TV and the usual stacks of magazines on the tables. None of that was necessary since we were taken back almost immediately after completing the paperwork.
It’s in an old building, but everything has been redone. The inside is really nice and has a new feeling about it. The nurse came in, took some vitals, asked some questions. The doctor came in shortly thereafter. Side note, his name is Dr. Peacock. I love peacocks, so that made me smile to myself. He was friendly and thorough in his exam.
They took him upstairs for x-​ray. Yep, they have x-​rays on site. Luckily, nothing was broken, it was just a sprain. They gave him some crutches and sent us on our way. Again, bonus points for having crutches there to give instead of sending us to a medical supply place.
I’m whatever the opposite of a hypochondriac is. Other than annual checkups, I don’t really do doctors unless I absolutely have to (and, most of the time, not even then.) Luckily I’m as healthy as a horse and very rarely get sick. But, if I do, and I decide to succumb to the siren song of medicine, I will definitely go back to Uptown Urgent Care.
Oh, and lagniappe, they’re open on Saturdays AND Sundays PLUS until 8:00 PM during the week. Nice to see an urgent care clinic with a schedule that accommodates us 9-to-5’ers for a change.

I was not impressed with this urgent care center for two reasons: the staff was so-​so and the wait was long considering the emptiness of the watiing room.
The staff were certainly polite, but not warm, and would fall exactly halfway between unfriendly and friendly.
Secondly, there were only two people ahead of me in the waiting room and I waited 55 minutes to be seen and then after vitals were taken, another 15 for the doctor. Interestingly, they all seemed rushed. I don’t know if there were already many patients being helped whom I had not seen in the waiting room, but I don’t think so because I saw the people in front of me come and go before I was called and only one other person exited the clinic. There was also a gentlemen who came in about 20 minutes after me and was called before me, and that was confusing. They do not accept appointments, and he did not seem to be in any delicate health or suffering from a truly urgent issue, so I was left with questions.
At the end of the day, I spent an hour and 20 minutes there on a slow day for the clinic, so I do not understand how one of the reviews listed a 15 minute total time, but that’s why I gave the clinic 2 stars. Purely «meh»

I’ve only been once but my experience wasn’t really any different than any other Urgent Care place. There didn’t seem to be that many people ahead of me (maybe 2 or 3 in the waiting room?) but my wait was still almost an hour. It was to the point where we had a lot of work being done at our house that day and my husband ended up leaving me there (we’re just a few blocks away, he wasn’t being a jerk) to see about the house and picking me up when I called him.
I’d woken up that morning with some weird eye thing going on in my right eye. I think it ended up being just allergies and the doctor gave me a sample of some eye drops. The whole visit literally took less than 5 minutes.
I’ll go back because they’re close by and so far no better or worse than any other Urgent Care place I’ve been to, but waiting in line for an hour seems to be par for the course. The staff was very friendly though, for having to work on a beautiful Saturday.

I have been here twice in the last few months. Both times I have been in and out in record time. I received a follow up call both times. This last time was from the doctor himself checking on me because I had to leave there and go to the er to have surgery.
This is the best urgent care in the city.

Being some one that is accident prone is no fun. I recently burned the crap out of my thigh on the exhaust of my scooter. My thigh? I know! I fell on top of the scooter! How do you even do that?!
Anyway, it was so quick and painless (both literally and figuratively) here. The staff was friendly and I was in and out. Why wait at the ER (unless it’s something serious) when you can stop at Urgent Care and go back about your business in 30 minutes?
UPDATE: Urgent Care gave me a follow up call today to make sure I was doing alright! Seriously the best!