Crunch

Dropped by here after seeing their «free» 7-​day pass. Theoretically, you’re supposed to be able to go to any class you want for 7 days and experience the gym/​figure out if you wanna get a membership. Should have known it was way too good to be true. I tried a yoga class here with my friend and it was an underwhelming experience. It was my first time at yoga and the class claimed that it was «for all levels.» While the instructor was nice, he didn’t actually demonstrate many of the moves and I felt like I should have been warned the class would be more advanced than introductory.
After the class, management tried to pressure us into getting a membership even though we repeatedly emphasized that we just wanted to check things out. After they realized we probably may not get a membership right away, they instantly said if we wanted to use the other 6 days of the «free» pass, we would have to pay $ 35 per class. Really dislike these promotions that try to lure you in without the actual education.

I complained about a dirty towel. The guy at the front desk told me to just toss it into the binn with the other towels + said we know some towels get through. Today a got a towel with a red spot. I easily washed it off. The equipment looks dirty.

Drafty.
I dropped by here after finishing the NYC Half marathon because the finish was close and I figure that I could stretch and shower here, so this review will be based more on the men’s locker room. But hey! Locker rooms are very important to your gym experience
I think this location may be one of the smallest crunch gym in Manhattan. The facilities are pretty clean; but, there seems to be a weird organization of how the fitness studio, cardio areas and stretching area (which was very small) are arrange. For example, the towels are located OUTSIDE of the locker room. Why not have some towels in the locker room where people will be showing?
One of the annoyances that I had was with the locker room. I do not know if the gym was having heating issues on that particular day but there was a constant cold draft going through the locker room. Who wants to get out of a shower into an ice cold room? Also, the showers did not get that hot. Plus, this cold air was annoying because it was was penetrating the steam room, because the door is not aligned with its frame. I will say that the steam room was nice but boooo to the cold air getting in so one could not get the full effect form the relaxing heat (key word «HEAT»).
This location does have a laundry service, which is kind of cool if it is not too expensive, AND an iron!!! I wish that the other locations had this service.

I had a really unpleasant conversation with a «manager» at this location — Gervani or Jervani (sp?). I asked him about a Gilt Deal and he basically said because I missed the activation date by one day I was out of luck, told me there was nothing he could do to activate it or even use as a credit. He was rude and not professionally, especially give I said I missed the deadline because of family health issues. He also lied to me – under the terms of the voucher, he should have offered the value of the voucher towards the gym, which is a term of the gilt deal. I then called Gilt directly and they advised me of same. Further, they were surprised that he was so rigid to me in refusing to activate it, given that the deadline had just passed. They suggested I call another gym location, and I did, and that manager activated it for me, no issues at all. This is after Jervani, the manager at this location, told me there was no way any manager anywhere could activate it in their system.

They rose my member ship $ 6 and the new year starts off with cold showers. No hot water? Really? Not to mention the only water fountain they have wasn’t working a few weeks ago? You know, a simple sign on the mirrors instructing people to work out away from the mirrors where the dumbbells are set up would be great too. Morons.

Went here on classpass. Since it’s near my apt I figured I’d see if it was worth it. Went to weigh myself and found THERE IS NO SCALE. WTF. You’re a gym with no scale? The entire staff had no response or no excuse like it’s broken la la la. They just don’t have one. Spend money elsewhere.

We joined very recently (wife & I).
ENVIRONMENT — Place is good, large enough for the traffic, and the cardio area is adequately sized. The areas are distributed in a strange way, but you get used to it. I don’t like the «arena» among cardio machines for the free training, it’s very open and you have to manage not getting in the way of other users. Also, they only have one water fountain, oddly placed and not even powerful. A shame.
EQUIPMENT: variety is decent, and sufficient most times. During rush hours it gets crowded. Machines are not well-​maintained AT ALL, and the weight/​cord ones are always making odd noises and the settings do not hold often. Sometimes it is a bit dangerous before you become fully aware of the hazardous areas in each equipment. They are mostly Life Fitness, so they’d require a much better maintenance. Someone might get hurt real soon, so they’d be pushed into action then, too bad they’re failing to get ahead.
INSTRUCTORS: they do not talk to me or look at me, I’m not sure if they only talk to paying customers. I’m not interested in the service, but it’s always great when people you see every day say hello. It’s only polite, and they’re pros.
PERSONNEL: I read tons of complaints, but I haven’t had any problems. People at front desk always greet me with a smile. Never had to deal with them for anything else, though. I only really disapproved of the sales rep. I can’t say much else of him, because he was polite and solicit, just not forthcoming (not informative, really).
BATHROOMS: big and spacious. Like the rest of the gym, not very clean nor well looked after. The steam room does not smell great, and it’s too bad for those who like it. It’s working, though, and a little bit of cleaning would go a long way. Bliss products in showers are usually refilled — the dispensers require better attention. Showers are OK, and lockers too.
TOWELS: available and clean. Very small and of poor quality, but they’re there for sure, which is great and very useful.
JOINING — Our first impression was terrible. The sales rep gave me a quick tour and disclosed the prices, which I found quite good. Later on the same day I came back to enroll, but everything had «changed». He claimed he only forgot to mention the annual fee for both, but in fact he failed to disclose many of the up-​front payment components, and understated the joining fee. As a result, I gave up. He then sent me some of those «you’ll miss out on our promotion messages», which I scoffed at. My wife went back by herself and was lucky enough to talk directly to the manager, who was in turn great, and gave her a good deal (not before we went to Crunch Bowery and got there a better deal to confront him with. He matched it so we joined).
SURROUNDINGS: very easy access, close to many Fulton and Wall St. subway entrances. John St. is in a bad shape right now, because of many scaffolds and renovations, but it’s OK. At least you get shelter from the rain!

It’s a smaller Crunch, probably the smallest.
I felt very pressured to sign up upon just checking out the place and hey, I get it… they make commission off your sign up but DDDAAAMMMNNNN it was annoying!
I ended up signing up at another gym with someone who respected my decision and my time. There is this guy at this gym that is apparently doing shady price quotes, as no other gyms were offering the rate he was offering me (I have an corporate discount so all discount rates should be the same everywhere)
I come solely for the classes and the classes here is right in the front, so street view for all! Not the best when you’re doing pole dancin for class.
Facilities is alright, I’ve seen better.
The only reason why I come here sometimes is cause it’s close to my house and work

This place gets some pretty bad reviews but I think it deserves better. First off, this is not a fancy pants $ 200 month gym so don’t expect that level of service. Before joining I looked at both Blink and Complete Body but chose Crunch bc it is the closest to my office. This place is better than blink because it is has a little more space and equipment, and is a little less crowded. It has a nicer locker room, free towels, and optional laundry but ultimately is pretty comparable. Compared to Complete Body I actually think it’s about the same. CB was nice but is kind of in an awkward basement, but they have the same amount of stuff and amenities. CB might be less crowded from what I hear but again I actually chose based on location. Crunch does have more floor space for stretching and a nice trx/​body weight training area that CB did not have. Crunch also has a punching bag and speed bag that CB did not have. The price is about the same with CB being a little higher. CB has a nice juice bar onsite which I do miss.
Ultimately Crunch is a nice gym at a reasonable price. The people here have so far been nice as well.

This is the worst customer service I have ever received. Workers here are not polite, and the trainers are less than professional. They run a scam to get you to sign up for training without fully explaining everything to you, nor do they provide you with terms and conditions. If you try to get a refund, they will tell you it is not possible. I tried to get a refund 5 days after buying sessions, and the GM told me no because I was past my 3 days. I said I was never told I only had a 3 day period to get a refund, and called corporate. After several emails and calls, corporate informed me that the 3 days does not include weekends, so I am within my 3 days. I find it hard to believe that the GM did not know about weekends not counting towards my 3 days.
Also trainers will cancel on you day of. I was booking morning times, and the trainer would text me in the AM to confirm and sometimes even text me to cancel. Unacceptable. DO NOT BOOK PERSONAL TRAINING SESSIONS HERE

I came here to take a class through fast pass. Check-​in was fast. They had me feel out a form and sign then pointed me in the direction of the ladies locker rooms. Easy enough.
Locker rooms were clean. They had showers, lockers, scale, etc. I changed clothes and was off to class.
The class was fun. However, it was mixed with different levels of dancing. My only complaint is I felt that I would’ve had more time dancing were it catered to specific levels instead of a catch all.
I would definitely go back. The staff and people I met were super friendly and facilities were clean.

awful membership advisors are incompetent and useless and lazy general manager. was extremely put off by the service I received from the membership advisor who thought because I walked into the gym its an automatic sale. was asked to sign a wavier as this is required to preview the gym. once i signed it, ryan tossed the waiver aside like the trash he is. never asked for my name or reviewed the waiver to notice my birthdate was on the same day. i was enrolling to a gym as a birthday gift to myself. because my intro to the gym was negative at best, I reached out to the GM who lacks proper customer service and justified their poor sales technique.
This gym smells awful from the moment you walk in. there a BonChon right next door and even the smell of friend chicken can’t cure the stinch of this gym either. the gym wall is painted cyan (turquoise) color… like a daycare.
was interested in crunch gym for convienance but settled on Equinox because they treat you like VIP. ppl don’t live in NYC to be treated poorly. the pay too much for poor service. so now I’m paying twice as much to be treated 3x better in a luxurious gym with great networking opportunities. Equinox is more expensive but has a luxury feel (not a daycare feel like Crunch). what type of gym name is this anyway? Crunch?
don’t fool with these Crunch clowns. all they are doing is running a stinky circus.

The price is not good, considering the other options around. The women’s locker room has an absurd design, and the showers never seem very clean. The real problem is with the male class instructors. Always a comment about ‘if you want your butt to look cute’ or some crap like that. Here is a tip: some women won’t mind these comments, but NO woman will miss them. There are better ways to motivate someone, and since lots of women have eating disorders and body issues, I really don’t think you should be preaching to a group of young women who are all ALREADY thin about the dress sizes they will drop. Seriously, not your business. Many of the women instructors are good but I have had very depressing experiences with the boys and men who instruct here.
The last straw has been that management now apparently forces the poor trainers to accost people who are trying to work out to sign them up for personal training. This is done awkwardly at best and sometimes outright offensively (again questions or comments about my body and from a male personal trainer who inserted himself into my workout — WTF!!) I do not go to the gym to feel awkward and bad about myself but to relax and feel healthier. After two years here it has all built up and I’m canceling this week.

Though I work somewhat nearby, I don’t really venture down to FiDi unless I have to – aka when I’m meeting my bestie who lives down here. The John St Crunch, however, benefits from the location because it’s definitely not as crowded as the other Crunch locations. The space itself is also not as big – it’s near a lot of other chain gyms, which I’m sure contributes to the relatively small crowds. The downstairs has the group fitness room, which also houses a lot of the workout equipment – Swiss balls, pilates rings, etcetera. I did not do much looking around on the first level, as there was a class in session.
Upstairs are the locker rooms and main workout area. The assisted weight machines are in one area, right by a tiny stretching area – I wish the stretching area was bigger! It could barely accommodate three people. They had a lot of foam rollers though, which was good. The free-​weight and barbell area was walled off from the machines, which was strange. I felt like I was in college again, and it made the area feel too exclusive. While there are usually more men than women in the lifting area, but having it sectioned off made it more apparent. I felt weird going over there at this location, like I was crossing some kind of line. The ride studio is also in that area, I believe…
There are a handful of cardio machines – given the lack of serious traffic, not a problem at all. The personal training «functional» area is right in the middle of the cardio area, which I didn’t like – I felt as if I had no room to move around because I didn’t want to get in the way of the trainers, but the cardio machines made it hard to go anywhere else. I also thought the assisted weight machines were crammed together – not a fault of the gym, but perhaps if that wall between the barbells and the machines wasn’t there, it would at least feel bigger.

I expected this gym to be a total dive — but I was so pleasantly surprised. I go in the mornings (opens at five — I’m there by 5:40ish) — when I first started coming here there weren’t too many people there; however, I guess they got a lot of new members because there are about 25ish people there in the morning as opposed to the 10 or so that I was used to. There are a lot of each machine so you don’t have to wait and there is also floor space to do misc. exercises. However, I must say that some of the machines are broken or a bit old.
Steam room: Nice steam room with wooden seats (I guess it’s a sauna also? not sure). A bit odd because there is a spray bottle in the middle of the room that says «eucalyptus». Their way to make the air smell pheonoms.
Showers: pressure is very soft but enough to wash fully. There are 6 (I think) showers with Bliss shampoo, conditioner, body wash and shave cream
Laundry service: $ 32 a month
Cycling class was really great — it was basically the only reason I came here.
I did get a trainer for 10 sessions — about 3 sessions in, he quit the gym and I was placed with a new trainer (Chris) who was AWESOME. Really taught me how to workout and do new exercises.
They give you towels there but they are so itty bitty. The motivation for me at that gym is to not outgrow the towels.
This gym was never to crowded when I went — never once had to wait for a shower, but did have to sometimes wait for a blow drier (as there are only 3 and sometimes 1 would be broken)

Very proficient front desk staff, great locker rooms, very clean & well kept facility which is tastefully appointed in bright colors. I arrived as the door opened in the morning and was greeted promptly. There are many cardio options, plenty of weights and machines, all in proper working order and in logical layout. Free towel use This was all topped off with fantastic upbeat club dance tunes!

No judgements? Really? I haven’t exercised in 3 years and trying to get back in shape. Decided to add a weights class to my routine and took Diesel. The first thing out of instructors mouth: if I see anyone using light weights we will have a problem. To make things worse I left the class and asked a front person who’s IQ is prob 18 points if they have classes for beginners. She looked at me with a puzzled face and told me that she didn’t understand me. Better invest in Equanox or a decent gym where they stick to their mission and provide quality service.

I take yoga and pilates here, so I can only speak to that one studio, but I really like it. I used to go to Equinox, and I find Crunch to be much more low-​key and accessible.
My complaint?
Both the yoga and pilates mats need to be cleaned or replaced more frequently.

I got a membership here for a discounted price b/​c i live in the area and without paying the initiation fee — it’s not bad. A little expensive, but i mean — that’s a little higher than average for the area. Since the New York Sports Club has been damaged badly and is not open currently this is one of the few options around.
So what do you get for the price of admission? You get an open gym area for classes on the first floor, (where you check in) and on the 2^nd floor everything else. The treadmills, the elipticals, the free weights, the machines, and lockers.
The locker room has a steam room as well — along with standard lockers (but you need your own lock) and showers, bathrooms etc. All very standard — but all pretty clean when i checked it out. They have shampoo and soaps and all the standard amenities (ie towels). All in all it’s a standard gym with standard amenities, for a premium price.
So far the few times i’ve been here it wasn’t overly crowded that you couldn’t work out. So i’ll update after i’ve been here a ton of times.

Not the best gym, but certainly not the worst. It’s the smallest Crunch gym in the city mostly catering to those that work in the FiDi, and few who live there. Which explains why the gym hours are scarce, in comparison to other locations. On weekdays they close at 10pm and weekends, even earlier (Saturday closes at 7pm, Sunday at 4pm) — So not quite ideal but it’s great if you’re a resident with a flexible schedule & prefers working out in the mornings, to begin with.
I liked the size of this gym. Though it was relatively small, it never got too cramped or too unbearable. Peak hours, 6−8pm, are definitely the most dense but you can still get a good workout in without having to wait more than 2 minutes for a machine to open up. The classes do however get full during those times, especially cycling.
This Crunch has two floors, the first filled with just cardio machines — meant for quick workouts, if you want to just be in and out — while the second floor houses the locker rooms (with saunas & showers), fitness class rooms (one yoga studio, small cycling room, and general class studio), more cardio machines and a large weight room. Since I was last there (a couple months ago) the equipment was still quite old; felt like it was still 2004 when I worked out, but the important thing is that they always worked and were SELDOM out of order.
Never had an issue with the staff here; were helpful when I needed them to be and stayed out of my hair while I was a member, which I appreciated. Would recommend & join again if I lived in the area.