Dick Flanagan – State Farm Insurance Agent

If I could give a 0 I would! If you want a insurance provide and office to turn it’s back on you and to decline coverage on an accident then this is the provider for you. My car is damaged very badly and I will be paying out of pocket while this company takes my direct deposit for over $ 200 every month. Statefarm is not a good neighbor and absolutely will not be there!!!

Dealing with Alex V. is always a pleasure. He’s been great over the years and always looks out for my best interests. DF is definitely a SF agent i’d highly recommend. F.

We’ve had our insurance with this State Farm location for about 10 years. We initially went here simply because of the location being so close to our old apartment.
We have both our car insurance as well as our apartment renter’s insurance here. I’ve never filed a claim, but my parents have used another State Farm agent for 30+ years and have never had a problem. I have, however, phoned them or visited the office several times with questions, updates on what car I owned, new address, etc and have had nothing but good experiences. One woman, Kit tends to be a little crusty (she gets the job done, but don’t expect a friendly tone, but every other person I have ever dealt with has been super friendly, patient and really helpful. Someone always answers the phone and I always feel like I’m in good hands (no pun intended). When you call, you don’t get put on hold, transferred, etc. The person answering the phone almost always helps straight away. On one occasion, my auto insurance payment slipped thru the cracks (duh — I just forgot to pay it) and I got the friendliest phone call to remind me that my payment date had passed. You’d expect a little firmness with such a call, but the woman who called was really nice.
In addition, they always are helpful when it comes to my getting the best rate they can offer. They make sure I get my discounts for having a good driving record, having taken defensive driving classes, bundling auto and apartment together, etc. I never ever have felt pressured to take out more coverage, etc. I’m not sure how to explain it, other than that I feel like these people want me to be happy.
I met an All State agent a couple years ago through a friend and she asked me to stop by her office to see if she could beat my rates. I told her it wasn’t really worth my time, because even if she could come in a bit lower, I still probably wouldn’t leave my current agent.
I highly recommend this agent’s office.