Duane Reade

New York, United States

3

Closed now

15 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 917-507-0179
Address:
3387 Broadway, New York, NY, 10031
b/t West 138th St & 137th St
Harlem
Nearby public transportation stops & stations:
70 ft137th Street-City College (1)
380 ftM5 Broadway/w 135 St
0.4 miBus M3
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 7:00 am – 10:00 pm
Closed now
Local time (New York) 10:48 PM Thursday, November 28, 2024

Business hours

Monday 7:00 am – 10:00 pm
Tuesday 7:00 am – 10:00 pm
Wednesday 7:00 am – 10:00 pm
Thursday 7:00 am – 10:00 pm
Friday 7:00 am – 10:00 pm
Saturday 7:00 am – 10:00 pm
Sunday 7:00 am – 10:00 pm

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15 reviews of Duane Reade

No registration required
Place rating: 1
Fort Lauderdale, FL
Terrible shop, ridiculous prices for a neighborhood drug store; unhelpful staff not surprising given their low wages [hope they unionize and go on strike]. Bought a hot water bottle, tiny thing was $ 20. Gloves $ 14,99, come on please. I did get a good deal on some mascara though and on a freezing winter night it was gloriously warm!
Place rating: 4
New York, NY
Good customer service here. Probably your best option for all things of the convenience store /​drug store persuasion around the area. As a plus, the store has an overall good vibe — well-​spaced, good lighting, good ventilation, etc (hey – not things you get a lot of around this neck of the woods).
Place rating: 1
Hell's Kitchen, Manhattan, NY
Will not return to this location. Time and time again they don’t have medications that someone needs. And when someone calls to find out if they have the prescription they say yes and you go and they don’t have it. They deny someone called I have the phone record in my phone how are you going to say no one called? Abraam for someone with 5 years experience you should probably tell other pharmacies the correct information.
Place rating: 2
Harlem, Manhattan, NY
Duane Reade is my preferred pharmacy, but never before any place made me so frustrated. Today I walked in to make 6 copies of passport type photo — in this neighborhood DR seemed to me best option. How wrong I was! First they put me near wall right in between shampoos and body deodorants then took a pic with shitty camera — do I have to say that it came out pretty bad? But this pics wouldn’t go on any documents, so I couldn’t care less. Next step was going to the self-​serve photo station and price I was told — 11.99 for 2 photos, so for 6 horrible pics I had to pay $ 36 plus tax!!! Of course I walked out with my hands empty. Unexpectedly poor experience.
Place rating: 1
Park Slope, NY
The pharmacy is worse than my terrible high school experience where I wanted to cut my wrists.
Place rating: 4
Manhattan, NY
New lady working the pharmacy is pleasant and quick! Very pleased with my experience today.
Place rating: 5
Manhattan, NY
I really wanted to write a general review– It seems that at least twice, I have had outstanding service in New York at Duane Reade — two or three different locations. REAL people — one at the pharmacy, another helped me at the photo desk– Actually, both of these experiences left me truly impressed, because in both instances they really went above and beyond the call of duty.
I think it’s too early to say too much since twice is not a lot, but they left a great impression– wish I had their names… I will be seeing how my future visits go!
Place rating: 4
New York, NY
Neighborhood Duane reade is great. I no longer go to the ghetto bodegas around here. This place is a good place to shop. Has everything you need to buy in a Duane reade. The staff is helpful and it beats going to a ghetto bodega.
Place rating: 4
New York, NY
I will happily go out of my way to reach this location rather than my closer Rite Aid, because at least here I know that:
A) The line, if there is one, will move steadily
B) I can get basic grocery options if needed – cereal sales can be surprisingly good
C) The pharmacy staff is helpful
D) The check out staff is friendly and keeps it moving – especially Sabrina, who recently gave me some great sale information that applied to my purchase and helped take care of my return without any trouble
E) There is an easily accessible Chase ATM, since the closest branch is another subway stop away
F) The store is clean, well lit, and generally well stocked
Place rating: 1
Hoboken, NJ
The pharmacist in this store is horrible, unprofessional. I had to go to the Rite Aid nearby to get the same prescription filled. Unilocal should allow for zero stars on this particular branch.
Place rating: 4
New York, NY
I know it is a chain store, but it is super convenient to have one within minutes away. I know it is the fact of the place being new, the staff is very nice and helpful. Otherwise, I am super happy to have Duane Reade here.
Place rating: 2
London, United Kingdom
I was happy to see a Duane Reade finally reach Hamilton Heights, but unfortunately it falls short due to the employees in this place. The store itself is brightly lit, clean, well-​stocked and inviting.
But the service is lackluster. Most of the employees are rude, very slow to offer any assistance (unless you’re a woman wearing a tight outfit – then the male employees will be happy to help). I’ve overheard the cashiers commenting loudly on customers’ purchases and it’s totally unacceptable. Perhaps they’re attempting to make the store as unpleasant and ghetto as the neighborhood it’s in.
It’s really a shame. In an economy where people are desperate for jobs, you’d think that those who have them – even if it’s minimum wage – would be eager to do those jobs well.
Place rating: 3
New York, NY
It’s big and brightly lit. Typical Duane & Reade.
Place rating: 4
New York, NY
I am SO happy this place is here. This spot has been devoid of any businesses for quite some time and I was thrilled when I found out it would be a Duane Reade. My first time in there I was blown away by how big the grocery section is — including lots of produce and freshly made sandwiches and salads! Also, it might be because everyone is knew but the staff in there is crazy friendly. I had to take one star away, however, because upon my second visit I realized that the pharmacy/​drug store section is REALLY small, just about three aisles.
All in all, the store looks great and I know I will be visiting frequently.
Place rating: 5
New York, NY
So I know it’s lame to write a glowing review of a chainstore. But I am so happy this place opened!
It’s been slowly coming together for months, and it finally opened its doors this week. I know it’s probably just because it’s brand spankin new, but this is the nicest Duane Reade I have ever seen. It is so well stocked and nice. And because this place is here, I can now run here to buy organic milk and toilet paper when I’m in a bind, instead of being forced to go to the little store down the street that smells like kitty litter and doesn’t carry basic things like, say, cheese or butter.
Don’t get too comfortable, Duane Reade. If you go downhill, I will downgrade you in a second. But for now, you are great and I love you.