Eli F Lizza, MD

I liked the doctor, but the place is cold and I can’t trust the staff to handle my billing. I was overcharged, and could not get their billing manager to respond to me. When I finally did, he forced the conversation into circles and nothing has been resolved. I’ve never had a billing issue at a doctors office before. I’d go elsewhere.

Dr Eli Lizza is an experienced doc, but doesnt seem to show much care or be patient towards his patients who come to him with routine mens issues. On all the my visits to him hes terribly late, consistently by 1 hour… and never say a word about it.
When he speaks, hes seems warm and caring with a nice smile. but on close observation very soon you would realize that it seems all of that is scripted and somewhat artificial. Sure, mine was a routine and uninspiring health issue for which I already kind of knew what he would say, but when I tried to ask qsns or be interactive, suddenly all of that ‘caring’ and ‘smile’ would go away and he would give slightly odd look as if he didnt expect me to ask any qsns. because that was not in the script right ?! He would give vague and short replies. eventhough I could have been patient number 34 567 asking him the same qsn again, but since I am making a 1 – 1 appnt with him, he should have the patience to explain me gently the situation in a little more detail than thinking ‘here comes another one of those patients’
Actually I would have given him 3 stars if he would see me on time.

I had a varicocelectomy performed by Dr. Lizza a year ago. To this day very grateful for his bedside manner and shear skill. I felt completely at ease for the surgery as he had explained to me the hundreds of these surgeries that he has done and his success rate which is well above industry average. He also agreed to see me same day about 2 weeks post-​surgery when I was concerned about a potential complication. I can’t speak highly enough of him — if you need this surgery he is 100% the man for the job.

I can’t say «I’ve experienced better» since Dr Lizza performed my first surgery (at Lenox Hill Hospital). While the CT Scan and surgery was taken care of right away, there was no transparency in terms of costs (from Lenox Hill, the doctor, nor Anthem Blue Cross Blue Shield) and there was no follow up what so ever. I was told a stent was placed inside of me and it was going to be removed later after an evaluation. Days go by after telling the doctor I was still bleeding and not a peep from their office.
Clearly they don’t care.
Update: Spoke to the doctor yesterday and he stated that his assistant will call me in the morning to set up an X-​Ray for today. That never happened. Two stars has become one.