Obscenely overpriced and they use every excuse to hick up prices higher Good not great job and rude arrogant people
Elizabeth M.
Place rating: 1 New York, NY
Do NOT use this cleaner!!! Worst cleaners on earth!!! They lost three bags of my fluff and fold laundry! They didn’t even say they were sorry! They have ZERO system for tracking the bags that they send out and had ZERO clue my bags had not been returned until I came in a week later to pick them up. I am now suing them for the thousands of dollars of clothes I lost. Sadly and stupidly this is not the first time they have lost my clothes. They keep all the fluff and fold clothes in the front of the store so anyone can just grab any bag and they don’t check at all… So sure enough someone once grabbed a bag of mine and they had no clue. Luckily I did get that bag back eventually. Not so lucky this time. Additionally, lately — after they raised the prices — the quality has really slipped. They are not getting the clothes clean… Like they make the loads too big and everything is wrinkled like they don’t let them dry all the way. Do not use this cleaners! While they are the ‘best’ on this part of Lenox — it’s not worth losing all your clothes. I just take everything to reputable and clean places downtown.
Licia S.
Place rating: 5 Manhattan, NY
I have had some really bad experiences with trying to get my laundry done. Grace Cleaners at 130 Lenox Ave really came to my rescue. I work all the time and just don’t have time to take care of me most of the time. Needed to fine a cleaners that would pick up my laundry and deliver it back to me clean a fresh. Weill Grace Cleaners so came through for me. Not only did they come and pick up my laundry bu the price was quite reasonable for the times we live in now. Just $ 1 per pound and I have to say that when I got my laundry back it was folded quite nicely and smelled so good and everything was nice and clean. They are now my regular laundry and dry cleaning people. Thank you so much Grace Cleaners you took so much stress out of my life.