Highline Deli II

Worst deli ever I ordered a Philly cheese steak sandwich and there are other options of Philly cheese steak sandwiches with onions and peppers and I specifically did not order those. So I am extremely allergic to peppers, and when they delivered my order and I realized that it had peppers in it. I immediately called them and told them the issue and the had the audacity to blame the problem on me that I did not say no peppers in my order. Thank god I did not take a bite out of it otherwise I would’ve been in the hospital.

Ordered via Grubhub, place is a 3minute bike ride, ordered two sandwiches and 2 drinks–
1.) delivery took 1 hour — means the bread was starting to get soggy YUCK!!!
2.) the class act of this place forgot my drinks so they gyped me $ 4
Not impressed!

While this is a lot cleaner than the deli that was there before, I think the food isn’t nearly as good and it’s not like I’m ordering filet mignon or caviar here. I mean, I usually get cheese on a hero with lettuce, tomato and condiments and they basically put three slices of cheese, way too much lettuce and way too much condiments… and then charge $ 4.50. The last time I got this sandwich, my hero roll was stale. There’s definitely better places in the neighborhood.

This is my favorite deli in NYC. They have random healthy snacks, rare protein drinks, always give you chips and a pickle with your sandwich, and offer juice smoothies and are open super late. If you need deli food in the LES at night this is the best place.

The delivery guy pissed in our hallway.
Yes, you read that right.
He. Pissed. In. Our. Hallway.
Who. The. F***. Does. That?
Ordered our food — sandwiches for a late night quick dinner, tipped pretty fairly too. A few minutes after he delivers our food, our landlord calls us yellinG because he saw on our security cameras that the delivery guy went into the back room of our hallway where we store our garbage, went downstairs and discovered a puddle of piss.
We called up the deli and explained the situation and the delivery guy had the AUDACITY to tell us that «OH IT LOOKED LIKE A BATHROOM BECAUSE THERE WAS A SINK».
Let me paint you a visual. There are about three rubbermaid garbage huge containers with black garbage bags on it, with a small sink covered with cleaning rags on it in the corner. WHERE does he see a TOILET?! Does a bathroom not consist of a toilet now adays? Is that not what embodies a BATHROOM. HAVING A TOILET!!!
Also, the deli is NOT that far from our building. I have walked past this place on the way home from the train many times. It is about a ten minute walk and that is me walking at the slowest pace. Please. Do not tell me that «IT’S A LONG WALK HE COULDNT HOLD IT»
We will not be ordering from this deli again. We just cannot take the chance that something like this could occur again. We will not be recommending this deli to any of our friends or neighbors in the building. Where has the decency in the world gone to?

I don’t know why I don’t learn. This place (and corner grocer’s) have the worst prepared food money can buy. My boyfriend and I ordered the other night (it was late, so weren’t many other options) I got a veggie burger and he had a regular burger with fries.
The veggie burger was rock hard and freezer burnt (I literally gagged after taking a bite… threw it out) and the burger was inedible for anyone except my boyfriend. Then, the fries tasted like everything else that had been fried that month – stale grease with a hint of fish and old… stuff. Fries were moist and soggy with a couple burnt ones to mix it up.
So gross. I only give 2 stars because the coffee is sometimes good, they usually deliver within 30 – 45 minutes, and I can get regular (overpriced) groceries. But their prepared food gets a solid 0 stars.

Horrible deli experience in NYC. Guy at the counter was very rude and charges you for using a credit card without any notice or signs. Stay away if you don’t want to be ripped off.

I love this place. The deli is clean and has a great selection. The sandwiches are good. delivery is hit or miss, sometimes it’s 15 minutes, sometimes it’s an hour, but it’s always hot and delicious when it arrives.

These dudes are ok, depending on the workers, some of them will tey to rip u off at the cashier, lets just say, They tried to charge me 40 something bucks for water and a sandwich, you know I had to have them recalculate, just putting it out there

On a scale of Yes-​To-​No, this place is a definite «this place sucks.» If that rating system doesn’t make any sense to you, then you’re not alone. It doesn’t make any sense to me either.
I’ve seen seedy gas station restrooms under better management; and trust me, I’ve seen some Saw-​Like restrooms out there. M1, do you remember the one in San Francisco that looked like something was murdered in there? Exactly.
The cashier proceeded to conduct the transaction, and threw the money at me like a Second String Stripper. What the hell?

This place is awful and rude. I went in for lunch thinking I would get a standard service to order a sandwich and out the door in a matter of minutes. First of all, there is a long line of loud middle school students (a school is across the street), which isn’t necessarily the deli’s fault. But what is the problem, is that the workers are chatting away with these students while the rest of us have to wait in this long line. They can’t seem to have a handle on the orders and have no efficient system in place because they gave my sandwich to someone else, and proceeds to say it wasn’t their fault. Really? The girl just jumped over the counter and snatched it from you? And then the guy proceeds to offer me a different sandwich that is not what I wanted, and tells me that I have to pay full price. To top it off, without any form of apology (because mind you, its not his fault), he says «so you want it or not?»
Nope, I didn’t want it. And NOPE, not going back.
We are all busy people with not a lot of time for lunch. So don’t waste time in a place that is more concerned with flirting with teenagers than getting your order right.

They messed up our order. My first sandwich was not good. They put mayo when I specifically asked not to. The panini, on the other hand, was inedible. The presser was probably dirty and the smell of burnt oil got encrusted onto my panini. Will not order again.

Such a great place. I ordered the Russian Hero, the sandwich was delicious. So much meat and it just melted in my mouth. Right around the block from me too, easy to get online or when I’m walking past. I’ve stopped in before and the owner is very friendly and it’s refreshing to see someone care so much about their business.

The perfect deli.
Very bright and clean, good service, and the prices are pretty low. They make a great French toast for only $ 3! And yes, they do deliver.
They don’t sell beer, but that’s coming soon, apparently.