KUR Skin Lab

My skin started breaking out like crazy in January and I tried everything I could think of so now it’s calmed down somewhat. But the awful pigmentations and scars were still left to deal with so I found a place in Astoria with a variety of peels on the list of treatments. The peels seemed effective but the esthetician’s personality kind of made me feel like I was begging her to take my money, which wasn’t working for me. I went back to Unilocal to continue my search and decided to try KUR Skin Lab because of the great reviews regarding effectiveness and excellent customer service.
I called and scheduled a consultation with Kevin, and the process was easy and painless. On the day of my appointment I was late but Kevin was so sweet and made me feel relaxed after rushing to get there. The consultation was very thorough, and he clearly knows what he’s talking about. made sure to explain everything he would be doing for the treatment and I was comfortable throughout. He showed me pictures of other people’s progress, which was pretty amazing. Kevin also took pictures of my face before the treatment so he could record the progress and we can compare the results later, which was a nice touch. After the first treatment I didn’t purchase any products or the package because I wanted to wait and see the results before committing to anything, and he didn’t push or make me feel guilty.
Now it’s been five days after the peel, and everything’s going the way Kevin said it would. My face feels so smooth to the touch even though I’m not done peeling and I went back to purchase most of the products he recommended. I also scheduled my next appointment and plan on purchasing the package then. I feel like Kevin really cares about his clients and just love how thorough he is! Definitely excited to work on improving my skin here.

I have never been compelled to write a review anywhere before, but Kur is the best spa I’ve found in this part of town (and I’ve tried many)!! I have to sing their praises and thank them for their amazing work. I first tried Kur using a Groupon and I’ve been coming back ever since.
The front desk staff are organized and professional. It’s a beautiful space and spotless! I’ve recieved facials from Jasmine which were incredibly meticulous, effective, and yet relaxing. I had to make an appt in a pinch yesterday and luckily the spa could accommodate me, and paired me with Edith. I was a bit nervous as I’ve never worked with her before but she was also very skilled and she took the time to assess and get to know my skin. I have left with significant improvements to the texture of my skin and a lasting glow. No where else do the effects last as long on me. The aestheticians rarely push to purchase products and instead they get to know what you do at home and offer helpful advice. I can’t say enough great things about this place!
My suggestion is to get a customized facial so the aesthetician can perform the treatment they feel is right for your needs. Getting a package of 6 – 12 customized facials is the best value here, but the front desk staff can help point you in the right direction as well.

Came here on June 1,2016 and I am already seeing great results. Kevin was very kind on the phone and discussed with me all the procedures he can do to solve what I feel is a problem. Even the women at the front desk was sweet. The spa was very clean and they offered their clients something to drink. I am 21 and after having my first baby I was unlucky enough to get winkles from the pregnancy. So Kevin did the Titan treatment on me. He told me that I’ll probably need another Tx but it has been 5 days since the laser had contact with my skin and I see a difference. I am young so he said that the treatment will work in my favor. I do believe that this treatment did work on me. I will be posting pictures to show reviews my results. These photos are not photoshopped just photos from my phone and I will update as I continue to see results. I will go in for another treatment in 4 weeks because I want the best results possible. I would have to say sometimes the laser was a bit painful but only for a second then I didn’t feel anything at all. Titan has a lot of energy which is put into ur skin to produce collagen. He was very professional and made sure I was ok through out the procedure. I hope the photo helps. He also told me Titan is a 51% success rate because most ppl who have it done are 50+ and older but because I am younger I build new cells faster. I am happy with the results so far. Thanks !

I came here for a prenatal massage and it was great. The pressure was just right and the masseuse was very professional. It was very calming and the atmosphere was very clean and soothing. I can’t wait to come back for a massage post maternity!

I went to KUR Skin Lab with a groupon for a 65 minute customized facial and my experience was great. The reception area and the treatment room were both very clean and comfortable. I would recommend Sofia, who performed my facial. She began by cleansing my skin and then massaging and moisturizing my face. She then opened my pores with steam, followed by extractions (which were not as painful as I thought they’d be, but there was a little pinching). A tea tree mask was then applied to my face and massaged into my skin. Finally, Sofia whipped up a custom cold peel-​off mask that she applied and let dry for approximately 15 minutes before removing. Overall, I left feeling cleansed and clear.
FYI — the escalators in the building were not operating on the day that I was there for my appointment, so I had to ask someone at the front desk for assistance. She directed me to a tiny back-​of-​house staircase. I definitely wouldn’t have found KUR in the mezzanine without asking.

Rejuvenating and relaxing. I made an appointment for both facial and massage. Calming experience in a modern ambience décor.

Got a facial deep pore. Amazing service and costumer care. The place is very clean and they don’t use the dirty water again on your face. Planing to go back.

I heard of KUR Lab from a Social Living coupon. I went in for a facial with Kevin. He did a mushroom facial since I had a special event to go to the next day. He also recommended a series of chemical peels since I have oily skin with acne scars. The very next day, my face was glowing and the skin looked beautiful. I returned to KUR Lab for my first chemical peel. I was very nervous about the process and the recovery process. Kevin’s soothing manner and words put me at ease. I have to say that everything happened exactly as he explained. I will be going for my third chemical peel next week. My face has never looked better and I am thrilled to see more results. The lab is clean, convenient to get to and the aroma is very soothing. I really recommend this place as I see myself continuing to visit every month. Thank you Kevin!

Absolutely amazing! I went for a micro needling appointment. Kevin was very attentive, professional, knowledgeable and took his time really trying to find the best procedure for me. The interior is top notch and the ambiance is very calming/​relaxing. Definitely coming back for more, and wouldn’t think of going anywhere else!

Myself and 2 friends had a massage with Allison. We each had very different problem areas and desired results but she was able to meet everyone’s needs. Allison is very knowledgable and responsive to requests. We will be returning, and highly recommend her work.

Total disappointment. And, don’t believe all the glowing «reviews», as these are bought by the spa or they’re given money or treatments in exchange for good reviews.
The «spa» is tiny, with cold, gray cement floors and curtains, rather than doors, that cover the glass partitions. It reminds me of the Oriental nail salons and cheap massage places that use curtains. Not at all warm or welcoming, and I was given the choice of a Russian or Chinese esthetician. I ended up with the Russian woman, whose name I can’t recall.
The owner himself is Chinese. I would definitely prefer an American, who understands exactly what I am saying, and isn’t rough and harsh, as I’ve had negative experiences with both in the past. this facial proved to be the same negative experience as in the past.
To top it off, I was pushed and pushed relentlessly to purchase products, which immediately turned me off. I should have read the other reviews first about this.
There are so many other great spas in the city that have a welcoming staff, warm environment and estheticians that speak your language, English. Plus, they let you decide
what products you’d like to purchase.
AVOID!

I have gotten a chemical peel with Cleo twice and she is so kind and knowledgeable. The texture of my skin has improved and it’s helped even out my skin tone.
I have one more left in my package but I’m finding it hard to find time to get it done because of the down time that a chemical peel requires. I find that I start peeling usually by the 2^nd/​3^rd day and it’s usually done by day 7 but it’s just so annoying to walk around with dry flaky skin, not to mention gross because it looks like you have a skin disease. Also it’s recommended that you stay out of the sun since it’s fresh new skin that’s being revealed so you kind of have to be a hermit.
I might just have to save my third one for the fall/​winter since summer is right around the corner!
But if you’re thinking about getting any sort of treatment done, I highly recommend Cleo!

I found the appointment same day with ease. Kevin was very nice over phone and recommended Sophia. On reaching there, they offer you water and even ask at what temperature you would like it! Place is cute, easy to go to by cab or train, clean, mod, nice bathrooms.
She is great, she explained all the steps and custom made the facial for me, helped me find the right products. My skin looked so glowy and smoother that my girl friends picked it on that night.
Sophia’s enthusiasm is amazing, she treats me with warmth every time. She does not have many reviews on Unilocal here as she has many old returning customers. She is great! I am very happy with her and KURskin lab!

Had a PHENOMENAL massage given by Nemi from a Living Social. I bought a six-​pack of massages immediately afterwards for a deep discount. Nemi helped focus on my forearms & hands from too much typing and quads from too much running. Nemi used some interesting techniques and pressure points that used my body weight and different angles with her forearms and the great lotion they used.
The massage table was also super soft and cushiony. It was the most comfortable massage table I’ve ever been on. It almost felt like thick memory foam.

I’ve been here multiple times, recommended it to friends, and use some of their special products. Prior to my November wedding, I was in search for a reliable, professional esthetician whom I could trust with my skin. Jasmine was my answered prayer! I typically get the Customized Facial, which starts with a cleanse, light facial massage, then steam, extraction, sterilize to kill bacteria, tone, mask, finishing with a moisturizer and sunscreen. I found Jasmine to be a friendly and professional person, thorough yet gentle in her work. I can’t tell you how many people complimented me on my glowing skin.
Scheduling is a breeze online. The space itself is small, but cozy. The second floor can be a maze to access since the building is in repair and the escalators are often blocked off. If it’s your first time, ask about any deals and promotions, they’ve got great ones. And, if you’re not sure what care your skin «needs,» just book whichever treatment you think you need, communicate to Jasmine that you’re unsure, and she will gladly help you decide.

The first word that comes to mind when I think of KUR Skin Lab is not «cure», though I’m sure they’re capable of curing many skin problems, but «care». Kevin is single handedly the most caring and considerate person I have ever had work on my skin. I feel so lucky to have found this place!
He is genuinely interested in helping you address your skin problems, no matter how large or small. And he never makes you feel discouraged or like something will be too difficult — anything is possible with him. He is also a perfectionist, in the best sense of the word — meticulously going over the details of what his products will do for me, what step he was on during our peel, and how to care for my skin in the recovery period.
I received my first of three TCA peels from Kevin today and can’t believe I’m saying I’m excited for the next! He makes you feel that confident and comfortable about the process. I should also mention he will customize the peel to what your skin needs at that time, which I felt was very considerate and gracious. (Thank you for the Retinol, Kevin!)
Looking forward to seeing more of KUR in 2016.

If you want great spa service from someone who genuinely wants to provide the best possible experience and works hard to dramatically improve your skin, ask for Kevin at KUR. He has gone above and beyond to make me feel comfortable and well taken care of as a client. He won’t treat you like just any customer, he will give his 100% as if you’re a close friend or family member.
I highly recommend the OXY treatment, it was a rejuvenating experience and my skin has never felt so clean and refreshed. It felt like a soothing massage and a deep cleanse at the same time.
Their facilities are very clean and comfortable. The prices of their products are a bit steep but they will explain their value and purpose; it is completely optional whether you want to purchase them or not. I recommend asking for samples first because you may realize later on that some of the products aren’t the right match for you.
Overall, highly recommended.

So my relationship with Kur started out through Spa Week when they had probably one of the best deals — hour long facials and massages! Eagerly I got both a massage and a facial. The facial was first and the person who was going to do my facial got sick so Kevin who manages the place stepped in to consult on and perform the facial. Now, my skin used to be pretty bad a few months ago — I had hormone-​driven cystic acne. Not too severe but noticeable so since that incident happened, I would wear make up every day. I have a lot of acne scarring as a result of all that crap that happened on my face. So when I sat with Kevin, I pretty much thought it was going to be a plain facial, but Kevin was extremely thoughtful and asked me all these questions about my skin. I felt like it was more about improving my skin rather than just putting on lotion and massage my face with a pricker. He then mentioned that his goal (he had goals?!) was to ensure that I didn’t really have to wear makeup. I appreciated this comment a lot because I really don’t like wearing make up every day and used to hardly ever wear it even when I was going to work (when my skin was great years ago). He then offered to give me an oxygenation and a peel during my facial which is much much more than what the spa week deal involved — but for a similar price! I sometimes get wary about this but he clearly saw what I was struggling with for awhile and put the time to focus on those issues rather than just giving me a facial. So we go through the facial which he calmly talks me through and makes sure that I’m very comfortable. If I had questions, he would stop and take the time to answer them. It was a balance of great information, relaxation, and productivity. I say productivity because he did quite a bit on my face but not to the point where I thought he was attacking it. Fast forward a few days, my face started peeling as planned and a few days afterwards, my skin massively improved. I know this because I started getting compliments from everyone. My cousin who knows my skin issues immediately commented on how a lot of the scarring lightened up and my indentations were fading away. My mother and sister also thought it was fantastic. Two months later, I am still getting impressed. I had very very few breakouts (maybe one tiny tiny zit from my cycle).
Anyways, I messaged Kevin right before the Christmas break to schedule my next few appointments and he of course was just as attentive and gave me a great deal on a series of customized treatments because I’m on a tight budget at the moment due to planned travel that I want to take. He’s considerate and kind, and I only trust him with my face at the moment because he brings results! I also got a massage from there and it was also quite relaxing. The masseuse focused on my legs since I cycle and run a lot.
Love this place! It is the type of place where I feel that I could probably have a consistent relationship with and help establish my own relationship with my city — I’m starting to just go to places where I could get service from people I get to know overtime since so many of my colleagues now work in improving that type of experience whether it is through food, drink, professional or personal improvement! And there is a starbucks and barnes and noble nearby so I like to relax there before and after I stop by. :)

Unlike most reviews here, I can’t say that I had a positive experience here. Maybe it’s because I had a massage instead of the facial. Maybe I got treated differently because I had a Gilt City deal.
To start with, my massage appointment ended up starting 15 minutes late. I was in no rush, so I didn’t mind until I found out that my 60 minute massage suddenly became 45 minutes! I asked the massage therapist and she claimed that the massage started only 5 minutes late. She wouldn’t even let me speak and dodged the question. Obviously I knew it was 15 minutes late because I kept on looking at the time on my phone.
Also during my entire massage, the room was freezing cold that I had goosebumps and my feet were suffering. The whole point of a massage is to be relaxed, not freezing cold or tensed up! They had a blanket and a space heater which didn’t really help. The front reception asked how my massage was, and completely ignored my response or didn’t think much of it. Despite all of these bad experiences I still managed to give a good tip. My massage therapist did adjust the massage based on my needs which was nice although I’ve had much better massages and experiences elsewhere.

After reading all of the positive reviews of Kur on Unilocal,I was really looking forward to the much needed facial I scheduled for yesterday.
Let’s start with the positive:
– The facility is VERY clean and comfortable
– Great location
– Cleo was pleasant
Now the not so good:
– I arrived a few minutes early for my 11 am appointment but ended up waiting in the empty waiting room for at least 5 – 8 minutes before Cleo appeared. Apparently I was the first appointment of the day and she was busy getting things ready.
– My facial didn’t get started until 11:15, at which point I was subject to 5 minutes of serious upsell, which really annoyed me as I kept declining microdermabrasion, packages, etc.
– The facial itself was totally scattered… very few extractions were done (2 – 3 minutes worth), and while the facial massage was nice (highlight!) I was in the room alone with a mask on, for a good portion of the time.
– I was surprised that Cleo concluded the facial at noon on the dot. This meant I paid $ 90 for 45 minutes, 20 of which I was laying around with a mask on my face.
I didn’t want to leave without addressing my concerns, and so I asked Cleo about the abbreviated time and the lack of extractions. She very nicely said that she did as many extractions as she could and that the facial was, in fact, 1 hour. Bizarre.
As she could tell I disagreed with her, she offered a 20% discount, which was appreciated, but I don’t think the facial was worth the discounted price of $ 72 + tip.
Maybe I’m in the minority here but this was one of most unmemorable and ineffective facials I’ve ever had — I won’t be retuning.