La Mode Dry Cleaners

Wow. This place had at least 3 stars in my mind until there was a mix-​up and I called them. The lady at the desk is just plain nasty which is sad. I live so near them and they had done decent work (not great) until now. Her bad day (or something) lost a weekly customer of dry cleaning and laundry because of a terrible attitude.

DO NOT GO HERE!!! They lost 3 of my dress shirts worth $ 750. The clerk told me — «you shouldn’t wear such expensive shirts.» Unbelievable! They have offered me store credit which I have refused. They are crazy if they think I will continue to bring them my expensive clothing when they have already stolen or lost 3 items. I am in process of filing complaints with city and state. I have never written a complaint on Unilocal before. Really do not go here!

Stole my Hugo Boss suit cover and Cedar wood hanger. Insulted me and hung up the phone on me. Also barely speaks English! Stay away

Good service — both woman who works in the shop and delivery.
I’ve never had a problem, except my whites don’t stay as white. Otherwise, I’ve been going here for 2 years without issue.

This is the worst cleaners ever!
One of my boyfriend’s white shirts with blue trim front and inside collar from Italy was returned changed light blue color in the middle of the trim. It seems like it is bleached!
First, I called to the cleaner. The lady didn’t listen while I was asking about shirt and just hang up me in the middle of a conversation.
Rude and made me so upset!
Second, I went to the cleaner with the shirt after the phone call. When I claimed it to the lady and she said it’s not her fault. Also, she yelled, fussed back at me and never tried to suggest any solution to me. Moreover, she said my boyfriend brought in an already damaged garment. I checked the receipt and it said the shirt doesn’t have any damage. What a liar.
No apologize or offer a credit of ruining a custom made shirt.
I will never take my clothing here again since there’s a lack of responsibility and recognition that is unacceptable in this business.
BAD SERVICE! Don’t go this place!

Ok — So I had to write an update. I have stopped using this Laundromat because of the rudeness and incompetence of the employees. Also, since I started using J and M on 53 between 8 and 9, my clothes actually smell clean. And J and M folds my socks!

Thought I’d give this new local cleaner a shot since they are block away from my apartment and because they are green cleaners. The woman that assisted me was friendly and quick to set up the account and provide me bags for laundry and dry cleaning. All of the dry cleaning was handled appropriately, however all of my husbands shirts had to be re-​ironed due to additional creases along the right side (where creases are not suppose to be). 1 out of the 10 dress shirts I brought in was also returned burned. No call was made in advance of the delivery of our clothing to apologize or offer a credit for ruining a custom made shirt.
Needless to say, we are returning to our tried and true cleaner that I’ve used for nearly 5 years. Definitely more expensive at World Class but they are responsive, do an excellent job, and if they make a mistake they own it.

I do not understand how several people have given this place great remarks. The lady who is usually at the place barely speaks English, hangs up on you in the middle of a conversation, and pretends not to understand or remember anything. One of my dresses was returned missing a button, and it became a huge ordeal in tracking it down and figuring out what happened. I will never take my clothing here again since there’s a lack of responsibility and recognition that is unacceptable in this business.

What differentiates cleaners in this city where there are so many? I would say that quality of service and price top the list. This location has been great. The lady taking my clothes is always friendly and very efficient. My initial visit took about 60 seconds to get signed up in their system.
On to their service. I have had nothing but dress shirts and pants cleaned and pressed, but they always do a great job. Their turnaround time is fair, as are their prices.
All in all, I am very happy with La Mode.

I came across this place while I was walking for coffee one morning. When I went in, I set up an account right away and was given a bag for my laundry. Super quick I tell ya!
When I got home, I filled up the bag and called the laundromat for pickup. They were there in about 15 minutes. Yeah! A couple days later they called to notify me my clothes were ready. I called back to let them know I was home, and again, delivery only took about 15 minutes from when I hung up. Super fast again!
My clothes cost me $ 10. TEN DOLLARS! That small cost definitely beats the following:
— finding a chunk of time to wash my clothes
— lugging my butt to the laundry
— buying the detergent
— waiting for a washer
— waiting for a dryer. Then waiting forever for the dryer to dry my clothes.
— lugging my laundry home and trekking it up the stairs to my apartment
Instead I:
— pick up the phone and call
— a guy comes to take my clothes away
— he comes back a few days later with clean, folded clothes
AND…it’s organic with no harsh chemicals used to wash them. To top it off, I had a coat included with my laundry the other day. I had no idea what additional charge would be incurred. When the clothes came back, the coat was only $ 15 to clean. AND… they did my wash and fold, along with the cleaning of his coat in a ONE DAY TURNAROUND! God I love this city.

Took my laundry here for the first time because it is literally a minute walk from my door. Lady told me there was a minimum of 15 lbs… thinking this is standard since it was my first time in NYC I went for it.
They told me come back two days later and I can pick it up…
Was going to Colbert and had to be there by 515 so went at 430 and the lady got pissed and told me to come back after five… soo went back at five and she went off on me and said I need to come back AFTER 5, at this point I looked at my watch and exclaimed it was 501 and give me my da%n laundry! She told me 530 so I gave up and hurried over to the Report.
My 8 lbs ended up costing almost $ 15. In other words this place is a rip off (read Elaines) Since I will never have 15 lbs of laundry I’ll be taking mine to Buffy’s French were they have a 7 lb min, are welcoming, and don’t take a week to get 8 lbs of laundry done.

Went here based on the good review and since it is on my block. I had a bag full of basic mending and was taken to the cleaners from this place. I only had mending done ($ 10 for a small hole on a seam!!!) I hate places that don’t have a price list visible. I will never return for mending. Need to find a perfect uptown tailor. Save your money and go elsewhere.

Considering there’s a dry cleaner on every block of Manhattan, 9 times out of 10, you get stuck going to whichever one is closest to your apartment. I suffered through the indignities of 9^th Corner Cleaners which was located across the street from my old apartment for 3 years (cf. my review) only to be rewarded upon my recent move 10 blocks north by hitting the jackpot. This is a fabulous dry cleaner AND it’s across the street from my apartment.
I knew I had struck gold on my very first visit. We did the particulars of setting up my new account there, and then I plopped down the massive pile of shirts I needed washed and pressed (i had held off in anticipation of my move). As we sorted through, she pick up a black Theory button down and put it aside saying «This needs to be dry-​cleaned. Theory very expensive.» I explained that I had washed and pressed it before and it was fine, but she insisted: «Theory shirts have a bit of stretch in them, when you wash them it leaves a sheen on the shirt. You don’t want that. Dry clean.» I obliged. She also pulled out a Ralph Lauren cowboy shirt of mine with real mother of pearl buttons and told me that needed to be hand washed to protect the buttons. This is care, people. This is a dry cleaner who actually pays attention. Saints be praised!
I’ve also gotten some simple alterations done there (hems and such) and they do a great job. It’s cheap, organic dry cleaning, with excellent, reliable results. I love La Mode!