Lenox Hill Florist & Events

Dennis is a true professional with warmth & caring that helped us create an amazing wedding atmosphere for my daughter;The ceremony, held at The Pratt House and the reception held at The Loeb Boathouse in Central Park. Dennis was so easy to work with and designed the exact vision we wanted at both locations. We asked Dennis to add fabric and change the chuppah design, he did not hesitate and made what we wanted. The table center pieces were Beautiful and help set the exact mood we wanted at The Boathouse. If you want a 5 star florist, accountability and no stress … Dennis was one of the best vendors we worked with!

From Arizona, my sister and I ordered flowers for our mom for Mother’s Day. After working with Lenox Hill Florist successfully in the past, I had no qualms spending $ 150. Regrettably, the flowers were underwhelming and NOT DELIVERED UNTIL NEARLY 5PM. I tried to call multiple times throughout the day, but the store was closed. All-​around disappointing.

Do not go to this florist!!! William, the owner, is rude, does not value his customers, difficult to work with, is unaccommodating, and plain nasty. He sent me 2 orchids that died within 3 weeks and was completely unapologetic and seemed to have cared less. He said «I don’t need customers like you.»
Take your money elsewhere! Clearly their products have gone downhill.

Reading over the other reviews below, I was sad to think about my experience, but here it is nevertheless.
I had the unfortunate experience of working with George at Lenox Hill Florist (one of the three florists we were limited to choosing from by our wedding venue). While he seems like a very nice person and does know his flowers, he was very vague from our first meeting, but I wanted to believe the best in him so I kept working with him, despite that in the 3 – 4 times he promised to send me photos of particular flowers, arrangements, or events he’d done in the past, or vases/​containers he was thinking of, he never once sent me a follow-​up email/​photo as discussed.
During my 5-​month wedding planning process, I was overly aware of the bridezilla effect and did not want to come close to that type of stress or putting my vendors through that, so I stayed relatively hands off, other than a few emails with photos and ideas to George, thinking that there’s a chance he was probably really busy and would come through for me in the weeks leading up to the event. He never once told me exactly what flowers or colors I would be able to have in my centerpieces or bouquet, which I paid +$ 5k for in the end (despite me telling him what colors I’d like to use).
In our third and last face-​to-​face meeting about 1.5 months before the wedding, we decided on the vase we wanted based on the samples George had at the shop. However, one week before the wedding, he calls me up to let me know that he can’t get the vase anymore –they’re all sold out — and he starts making other suggestions. While I understand vases do sell out, who’s fault is it that he decides to start looking into supplies just one week before the event? And how is it possible that he cannot acquire the container from ANY distributors with 1.5 weeks notice? We found another container, which was smaller, but would do the trick.
To top it off, on the afternoon at 2:30pm one day before my 11am Sunday wedding ceremony, George left me a voicemail: «Hey Jen, It’s George from Lenox Hill. Just give me a call back when you have a chance. We have a problem. I have some other ideas for your flowers and just wanted to run it by you. Thanks.» I missed the call, but called back one hour later, and each hour after that for the next three hours, but was never able to reach him and was never contacted by him either.
Sunday morning arrives. We arrive at the venue with the bridal party expecting to meet George by 8:30am to pick up the bouquets and boutineers, but he is nowhere to be found. Yep, he was late … so we weren’t able to get started until 9:15am or so. And I found out after the wedding that the flowers/​centerpieces I’d ordered for the cocktail tables were completely different from what we had agreed on. I guess that’s the «other idea» he had. And they totally were not close to what I was envisioning for our wedding.
I didn’t expect «hand-​holding» through this process, but a little pro-​activeness and professionalism would have been nice. I would not recommend working with this particular florist, although the shop itself has very nice quality flowers and it sounds like some of the other florists at the shop are very professional!

We love Lenox Hill Florist and especially William for the exceptional work he put into our wedding.
We knew immediately he was going to be great and a pleasure to work with., but
he totally exceeded all of our expectations. Our centerpieces, chuppah,
bouquets, reception tables and entire room were all stunning!
Our guests have not stopped commenting on how fantastic everything looked.
William was incredibly patient throughout the planning, worked within our budget without sacrificing appearance (it’s NYC, so of course a bit pricey) and he was very insightful in understanding my vision. He is experienced and knowledgable.
We we would refer anyone to work with Lenox Hill and ask for William!!!
Thanks Lenox Hill. :-)

Important note — The merchandise in this establishment is probably four stars, but it is more of a place for events and not really the place to get a single bouquet. With that said, they made a nice bouquet (didn’t really help much with suggestions/​advice) but as I said the flowers are fresh and in excellent condition and the overall result was very satisfying.

I came here for my bouquet and the rest of the wedding party’s flowers and they did a phenomenal job. They even gave us ladies for our bouquets a vase so we can preserve them and not have them laid down so the flowers can get ruined.
They are reliable and I got exactly what I had described to them originally. I love this florist and for future events I WILL be going back. You should try them.