Lucky 999 Laundromat

I’ve been here a few times now. The price is moderate but they charge $ 3 extra to sort separates and $ 5 extra for tide. Softener is additional as well. I do not recommend the default detergent — it is very fragrant and leaves clothes looking washed out. Service is pretty terse. But if you call before 6 they will generally pick up and /​or deliver. On the plus side they have decent turnaround times, fast pick up, and electronic systems for billing. Overall their pricing is better than the more modern services.

Absolutely awful. The dryer in my building broke so when I brought my wet sheets I was told I could t just dry my load even though I was perfectly happy to pay for it. There’s no where to sit and when I use to go in before I had washer and dryer in building every time I would go in I would get stares from the people working there because I do my own laundry rather than paying for wash and fold. I’m done with this place.

Horrible!!!
I specifically asked to remove the mascara marks on my towels and sheets. It just looks like they threw my towels in the dryer. Don’t do a job, if you’re not going to do it right!
2x i’ve dropped my clothes off here — both times I received dirty cloths back!
It is so hard to find good cleaners in this city! People just don’t care! the owner/​employee laughed at me, like what is supposed to do? … ummm how about your job!
never again.

I wouldn’t give even one star. Worth place ever. Don’t even think to do the laundry there. They lost my cloth and have no explanation for it. They just keep saying come see us tomorrow we didn’t find it yet. It’s been already two month and they are just ignoring me and reducing pay for my cloth. So I’ll see you guys in a court.

This is place is an absolute JOKE and deserves negative stars. After being a gracious customer for about a year, I noticed things would start disappearing with each load. A sock here and there is natural, but one by one my favorite tshirts would vanish. I finally noticed after my Aussie Open one never made it home (mind you it was purchased in Melbourne, AUSTRALIA) on top of the vneck I wore on July 4^th. It took me 3 weeks to get the manager on the phone and all she could offer is 1 free load of wash and to «check the tapes.» Don’t give this place a dollar of your business, not worth having your stuff stolen. Complete amateurs!

after lugging my laundry a few blocks further to a place with better Unilocal reviews, i got lazy and decided to give lucky 999 a shot at fluffing and folding my unmentionables. SO glad i did.
their prices are affordable, the staff is friendly, they’re always done on time, but most importantly: my clothes are squeaky clean, neatly folded, sorted into «like» piles and swaddled tidily back into my bag.
i also bring my laundry here sometimes to wash myself. the amenities aren’t great — don’t expect a stack of US Weeklies or even a spot to sit, but at the end of the day: they have good machines and staff that get the job done.

I’ve never used the washing machines, so this review only covers the dry-​cleaning and wash/​fold delivery service.
Prices are reasonable (starting at $ 7), comparable to similar services in the neighborhood. Delivery service is very spotty — frequently, no one picks up the phone. Once or twice, they have forgotten about my delivery/​pickup and I’ve had to call again. Once, they misplaced my laundry for a good week, although I got it back eventually.
Payment is fairly hassle-​free; they have my credit card on file, linked with my phone number, so I don’t have to do anything other than call and hand off the laundry.
I wouldn’t recommend this place due to the spotty service. There are dozens of comparable businesses in the area, so you are likely to find a place with similar prices and adequate service.

Did a load of laundry. Full cap of detergent, didn’t stuff the washer. Came out exactly as dirty and smelly as it went in.
Just asked for a $ 7 refund, very fair. Manager didn’t really care, so taking my business elsewhere.
By the way — this has happened before but in a more stuffed-​washer situation so I didn’t make anything of it. Blue shirt came out with yellow stains once, to which my reaction was to the effect of «Is another laundromat really going to be better?» Worth a shot.

They do a great job! Haven’t lost anything yet :) Pick up and delivery for free.

This place is absolutely the WORST. When I dropped off my laundry they put my order into an account with a totally different phone number than mine — only the last four digits were the same.
When I tried to pick up my laundry
a) the sole attendant spoke essentially NO ENGLISH
b) my laundry was NOT DONE
c) they charged me FULL PRICE
I’m plan on disputing this transaction with my credit card company because I was unable to dispute it with the attendant who kept mumbling something about delivering my laundry tomorrow, even as I was packing it into my laundry bag.

I come here and do my laundry myself. Its close by, convenient and ends up costing ~$ 4 a load (Got my detergent at Costco). I’ve never lost anything and the turnaround time is an hour. Wish they had space to sit and chill but this is the East Village…

I have been using Lucky 999 laundromat off and on for about a year and have finally had enough. Every time I call for a pickup they forget to come or promise you they will be 30 minutes, which can turn into over an hour. When you call to have the laundry dropped off, they will tell you that they do not have anyone to drop off the laundry (called 3 times to get my laundry back), missing items and the whites are yellowish gray. I used this company for the delivery service, but they are absolutely incompetent and often overcharge my card! I will not be going back ever again.

I will NEVER go here again. I opt to have my clothes washed and folded — they lost 3 of my shirts and replaced it with 4 old man shirts. Not part of my very feminine laundry. The people there could care less about service. DO NOT GO HERE

I love this Laundromat. It to me is the best in all of New York. I live in Woodside but I travel up to Manhattan every Sunday to drop off my laundry and know I can trust it with them. Everytime I go to this landromat my clothes are always ready for pick up and is folded in excellent craftmanshift. Plus I am satifised with the service. For example, the employee treat me well. The first time I walked into the Landromat I was greeted by a worker and they were all kind to me.
Also my clothes… I am an artist so when I’m at home painting and working on my art my clothes usually get stained and the stains aren’t easy to get off but at Lucky 999 Laundromat they remove all my stains almost like magic. So one time I just needed my art clothing to be washed and I didn’t expect them to remove my stains and later when I did pick up my clothing I saw that my acrylic paint stain was gone. I was shocked and happy. Now I felt I could trust them so I drop off all my favorite dresses and my favorite clothings and sometimes I drop off my boyfriends Polo Ralph Lauren Purple Labeled Suit. Any ways I love this Landromat and I don’t know why people vote it 1 star. (There probably making it up) This is a 5 stars Landromat.

Nice people who do great work. Best in the area.

This place is awful and I would never return. I came here once to do my laundry, and while I was trying to decide what size washer to use, this lady came over and asked if I need anything. I said no, but a minute later I had to ask her where the change machine was. As I was putting my laundry into a washer, I heard the lady, eight feet away, loudly talking shit about me and calling me stupid. In plain English. Wtf? I should’ve walked out immediately, but I had already put in my money and half my clothes into the machine.
My other complaint is that it’s super cramped in there and I had nowhere to sit while waiting for my laundry. There is really nothing here that would compel me to return.

I’ve used Lucky 999 twice. The first time, they told me my clothes would be ready later that evening. I went back to pick my clothes up (an hour later than the time they’d given, since I know they don’t always finish exactly on time), and I was told it would be another twenty minutes. I dilly-​dallied in the neighbourhood and stopped back after 25 – 30 minutes, and when I walked back in, the employee got a look of abject horror on his face… it was clear that he’d forgotten to put my load in the dryer. Eventually (three hours after the appointed time) the clothes were done. Fine, whatever. The quality was okay, and they’re all of three blocks from my place, so I gave them a second shot. This time, I opted for their free delivery service (nice perk). Delivery was on time, but my laundry bag came back ripped… the delivery guy had clearly picked it up by one handle instead of both and hustled it here. It’s not a big deal, since the bag was super cheap, but I was bothered that he knew it was busted (there were safety pins over the rip), but no apology was forthcoming. I’ll probably just take my business elsewhere next time.

I’ve done four loads here using their pick up /​drop off service. With every load I’ve noticed socks missing, or rather, one sock. This last time I noticed a towel and washcloth gone. Beyond this, my whites aren’t white; they are noticeably gray. And my stuff doesn’t smell good. I’m totally done with them.