LUSH Cosmetics

Love love love the cup o’ coffee face scrub. It’s lightweight and safe to use every day

If you’re looking for some good gift ideas for the lovely ladies in your life then Lush is a solid choice. Especially if they love the scenty and fizzy bathroom stuff.
The store is tiny but not crazy overwhelmed with products, yet every shelf and showcase is stocked with things of all colors, shapes, and sizes. Facial and body products. Things to take a relaxing hot bath with. Items to help soothe the skin.
Really nice service and helpful staff. Reasonable prices on quality products.
Make a gift bag for that special person in your life and pamper them a bit, or just drop in to make a purchase for yourself as a treat.
Nothing like a fresh scented bath bomb while I luxuriate in a hot bath with my rubber ducky.

The workers here are honestly the nicest people ever, and will ask you if you’re doing good. They care for customers, and will assist anyone if they need help finding an item. The store layout is not that big, but still looks amazing. Amazing store!

I had the most amazing shopping experience with one of the employees, I forgot her name but I told her I was a first time customer and the welcome and greeting I got from her was fantastic! She immediately noticed I needed help and she asked me if she can show me some of the hand products and gave me this mini spa which felt amazing! She was very knowledgable of the products in her store and I left with a whole bunch of things and she even gave me lots of samples. She wasn’t pushy on products I should buy. She was patient and listened to me. I cannot see myself going to another employee! The store smelled like heaven; and they had so many great items.

Very fun feeling and colorful store — great items to put in a gift bag for someone who likes to pamper themselves and is not committed to their product lines– which is what I came in here recently to purchase.
The colorful display is what drew me in the first time here … I was shopping in the area and was curious about the colorful display of items.
The store, products, and enthusiastic and knowledgable employees touting the various products and taking you around the store to tailor your purchases to preferred scents (mine being fresh ocean type Scents) will make you excited to pamper yourself and look forward to a me night of a bath bomb, face mask and body scrub …
I love facial and body products but am pretty loyal to other brands I get delivered — but I was caught up in the energy of the store and employees and all the products– bought soap, body scrub, a couple bath bombs and a couple face masks. The bath bombs are very fun and cool. And the body scrub smelled amazing …
The negative — do not get the facial masks unless you will use them soon after … while I think many items are fun and great gift ideas for the right person, I did not open or use the masks I bought for a several months — I forgot about them, and when I finally did, they were covered with a layer of mold … Ew. So disgusting. If you get the masks use them soon after/​don’t forget about them … Most of my mask products I get delivered come in tubes and I guess better sealed… It may also be due to that and the posh mask ingredients being all natural /​so just be aware …
My other facial mask products may not be 100 percent natural but they do not go bad if they’re stored a long time, and since I have a lot of facial products I need them to last.

Had a wonderful first time lush experience at this location. The employees are not knowledgeable & efficient. Halle helped me, and she was an absolute delight.

Had a great experience at this LUSH location. Very helpful employees offering great customer service and excellent products (as always). Purchased some shampoo and bar soap and have been extremely happy wth both. Blousey (the shampoo) leaves your hair extremely clean — I normally need to wash my hair daily, but this shampoo keeps it non-​greasy for twice as long. The soap smells great and has small, natural exfoliants in it.
Also, if you want a treat, there’s a great strawberry scented shaving soap. You won’t be disappointed!

My friends and I love this location.
After going by yesterday, I realized that I never checked in or wrote a review. So here goes:
The store on 86^th and 3^rd Ave is smaller than some of the others but the staff members are extremely pleasant and helpful. We seem to stop by at least once a month. I recently took a friend there for her first time. Her daughter played with a bath bomb while she had a hand/​arm massage. I think the few minutes of «me time» was much needed. She purchased a few things and fell in love with the products and how they made her skin feel.
There are two Lush reps who are always helpful to my friends and I. I don’t recall one of the names (so sorry!!) but I know the other name is Veronica (whom has the pretty colored vibrant hair and always a smile).
People at Lush are always seemingly working towards a cause so although the prices seem steep at times, I feel like my funds are going towards good causes in addition to my using it.
Thanks for all you your help and pleasantness ladies!
P. S. They always have great music playing! Dance, sing and shop! Sounds like winning to me!

Excellent service, super friendly staff and knowledgeable about the products. Atmosphere is welcoming and I would highly recommend this location to visit .The products are excellent and a great quality/​value. I Purchased a love lettuce mask (several times purchased in the past never been disappointed) and some great soap. Come here and try there awesome natural products.

The UES store is in my neighborhood and not hard to get to.
It’s a small shop, but they offer a lot. Today I purchased the soap and the karma lotion — love ‘em. The workers were very knowledgeable and eager to help — also picked up on the fact that I really didn’t want to be bothered.
Only con is that this stuff is way expensive. As a result i treat myself once a season.
Super boom — and see you in the fall!

I’m not writing this as much about the store itself but about the company as a whole. This particular store is consistent with other LUSH stores in that the salespeople are too enthusiastic. Sometimes when I’m browsing I don’t want to be bombarded by salespeople right away. They are very helpful with questions, though, because a lot of their products are quite specific. Lately I have been very into their bath bombs. They are a good pick-​me-​up after a long week or they make a great gift! It’s the type of thing that everybody wants but people usually don’t buy for themselves. I also use their massage bars like moisturizer and I didn’t have any dry skin throughout the whole winter. I haven’t tried so many products, but I am looking forward to trying more!
For bath bombs, I recommend the pink bath bomb because it makes the water pink, it smells like candy, and you can smell it on your skin the whole day. I do not recommend Honey Bee because it makes the water yellow, the smell fades quickly in the bathtub, and it does not really make your skin smell nice afterwards. Both make your skin feel silky for the whole day though.
For massage bars, I really like Pearl (smells like roses) because of the scent and I was drawn to the pink beads inside. After use though, I realize that the beads are very scratchy and don’t have any benefit. They take up space that could have been used towards more of the product. So, protip, if you want more product, go for a massage bar that doesn’t have beads or beans or other things inside. Some of their bars are more melty and don’t last as long.
Pricewise, their items are a little expensive. I don’t really know what to compare it to because their products are so niche. I could not survive without their massage bars though, they’re part of my beauty regimen.

I really love lush in general. I met Mallory yesterday and she was just the coolest, I really appreciate that she was genuine and real — wasn’t putting on a show or overly uppity. She let me try so many products and wasn’t pushy in terms of trying to make me buy stuff.
I had never bought the perfumes but she let me try some cool scents and explained the fun back stories behind them.
I just really enjoyed this experience and hope to see her again soon!

I love LUSH and this location, in particular, is awesome.
As I’m sure we all know by now, I’m a stickler for customer service, so I’ll begin with that. In short, everyone that works here rocks. Everyone was super friendly and welcoming when I walked in, and the girl that helped me really went above and beyond. I told her all about my skin concerns, what I was looking for, etc. and she went through all the products that would help, was so informative and just genuinely cared.
I ended up buying the Ocean Salt, and got samples of a cleanser and moisturizer. (I’m a big believer in «try it before you buy it.») I’ve used the Ocean Salt before, so I knew I would like it, but the samples she gave me really worked and helped my skin, so I’m thinking about purchasing those, too.
This is definitely one of the smaller LUSH’s, especially compared to the one on Lexington, but it has all the same stuff and is fully stocked. I was actually the only one in the store at the time, too, so crowd wasn’t an issue. (Nobody likes having to fight their way to the bubble bars.)

I was trying to kill time before a movie when I stopped in this Lush storefront with my girlfriend. I was quickly greeted by a charismatic employee named Seth, who I believe was visiting from Boston. He asked if I knew about Lush, and when I told him I had never heard of the brand, he was excited to tell me about it. He had a solid knowledge of the brand and understanding of how the products worked. Very friendly, very accommodating, and not at all pushy. He was just genuine enthusiastic about meeting new people and telling them about the product he sold.
After ten minutes or so, Seth handed us off to another friendly employee named Lisa. She was receptive to even the most nitpicky of questions, and in the rare event she didn’t know the answer to one, she didn’t make up a bullshit answer. She sought out another coworker and asked her, and got me the answer I was looking for. I really respect that level of integrity, and Lisa has it in spades.
My girlfriend and I were having so much fun learning about Lush, we came dangerously close to missing our movie. But after noticing the time, we checked out quickly with the products we wanted (Guv’ner deodorant, lip scrub, and some kind of body scrub – ocean something or other? I don’t know. I just bought the deodorant).
If you’re in the area, stop in. You don’t have anything to lose.

Marisa (sp?) was so helpful. She was the only one present in the store and she balanced the rush with out making me feel ignored. I left with knowledge of so many new products and completely satisfied. Thank you lush. I truly love ya!

I love Lush! The staff there is nice and helpful! I have never been disappointed by any product!

First-​time visit was very positive. The store is cozy-​small, not crowded-​small, and every surface is stocked with items that look appealing and don’t require a user’s manual.
The staffer I dealt with was extremely gracious and chatty. Occasional attempts at the hard sell, but she was willing to take no for an answer.
If you’ve got a sensitive nose, this place’s layers of fragrance will probably send you into a sneezing frenzy. Otherwise, you can spend a diverting hour here planning your next pampering session.

Love lush, always have and always will. Great products, great customer service. Very generous with the samples.

Officially love now. I went in after work yesterday to pick up more of products I already use. I was not in the best of moods and wasn’t up to listening to any sales pitches. I walked in, said I knew what I needed, the salesgirl helped me gather my 3 items up, I paid and was out in under 5 minutes, so I could rush home and cry over my Masters degree with a bottle of wine.
They are doing free face consultations next week, sign ups are by the register. Not my thing but nice if you are into that.

I am writing an actual review for Lush, not prior to opening just to be first to review!
:)
That being said…
I just found out LAST NIGHT that Lush was opening in my area of the city!
I was so happy to find out that today would be the opening of one of my absolute favorite stores.
I was greeted by very friendly folks working at Lush. Athough there were some usual annoying UES types at this location, it did not sway me from the great time I had browsing and shopping.
Bringing my 6’5 hubby ensured that snippy chihuahuas did not annoy me: wink: And no, I do not mean the cute dog of that name!
Humor aside, here are some factoids about Lush UES:
–Not snotty/​snooty/​UES-​like
–Prices are standard Lush prices :)
–Shop is small but big enough to fit in and browse
–Employees are very friendly, smart, and not cookie cutter UES blondes with annoying voices! No disrespect to annoying voices, but the «UES accent» brought to you by Valley Girl circa 1995 California, and age to match circa 1995, I really appreciate adults talking like they are… adults!
–It’s really nice to have shops that have friendly and smiling folks working there
So what did I buy?
I only purchased one item, because I am saving money for my future son or daughter! Yes, I am pregnant and hormonal! And yes, Lush DID cheer this preggy lady up a LOT!
Simone was extremely helpful, friendly and very outgoing. She gave me a sample of the Lush body wash, well one of their many. Something that had the word ‘hippie’ in it. That alone made it cool, my preggie brain cannot recall the name right now, but I am sure if you go into the store and ask for the ‘hippie body wash’ they will definitely know what you are looking for!
Take my word and consider trying some of my favorite Lush products:
–Sandstone soap
Reminds me of the beach. Has sand in it, not too abrasive but perfect in the shower. Smells great, too
–I Love Juicy shampoo
smells great in the morning. Wakes you up. Smells like you could eat it but I don’t advise eating any Lush products. Once I was wondering what to punish my naughty husband with for having a potty mouth– LUSH SOAP! Don’t come crying to me if you use soap from LUSH in a friends’ mouth and they get upset! I warned ya!
–American Cream conditioner
Smells like a retro diner milkshake… Vanilla and strawberries? I think so!
–Ocean Salt Scrub
I love anything that reminds me of the ocean, and beach. This scrub is heavenly. You feel renewed and ready to take on the world after using Ocean Salt.
–Fresh Masks
I love the LUSH Fresh Masks because they are kept chilled. You keep them in the fridge, and you will feel so pampered after a long day of work after using one!
Brazened Honey is one of my favorites.
I can list so many more of my favorite LUSH products.
I am a Lushie at heart, and wish my wallet could afford more LUSH. Who knows, maybe a part time job at LUSH is in order for me!
Definitely check out Lush. One of my all time favorites!