Manhattan Physical Therapy & Pain Center

They know what they’re doing, they’re organized, and they’re good people. Recommended.

For me it is a little weird to be reviewing Manhattan Physical Therapy the same way that I would place a review on a restaurant or a coffee shop down the street. Overall, we are talking about your health hear, and not some meal or a cup of coffee. However, Unilocal have helped me to find this place, so I think it’s only fair to try to share my experience with Manhattan Physical Therapy. Who knows maybe my review might be helpful to others.
I have been in pain for the last year and a half or so, my old injuries from my childhood are coming back again to haunt me. Failed landings on snowboard? I did that. Motorcycle crash? Yes, that was me on the back seat. Pain in knees after soccer tackles? Yes, I have that too.
I personally believe that you have to make judgements for yourself when it comes to getting care. The hardest part could be figuring out why things are not working the way they should have. I see physical therapists and doctors like mechanics, and you can find out that some of them are good at what they do, and others just do not know what they are doing.
I found Manhattan Physical Therapy on Unilocal and from the start they have put me on rigorous program of exercises. It was a big change, the exercises were not like anything that my previous PT had put me on. No dumbbells, it was more like pilates/​with target on specific muscles. The muscles that were weak.
It wasn’t easy, it was brutal but hey, it worked. And I’ve been able to keep those problems in check since then.
Now I’m planning to go there, to fix the problems with my knees. I just want to be able to function properly and at the highest level that I can.
The staff at the Manhattan Physical Therapy, didn’t simply look at what my doctor wrote, and then gave the corresponding exercises. They looked at my body, and figured-​out PRECISELY in what parts of my body I was weak. And then gave me the tools do to the work and make myself better again.

I was recently diagnosed with Bells Palsy, a form of facial paralysis due to a dysfunction in the facial nerve. I was given steroids and antivirals and told to go to physical therapy for 6 weeks.
I searched all over the internet for a physical therapy place in NYC with experience in the field, and found none. It was extremely discouraging. I finally decided to go to a place that was close to work. The physical therapist was pleasant, however, he pretty much handed me a few facial exercise printouts, did heat stimulation on my back and sent me on my way. As soon as I left the appointment, I started calling other places.
Manhattan Physical Therapy and Pain Center also happened to be close to work, so I made an appointment. I have nothing but great things to say about the place. When I got there I met Joe, who was knowledgeable about Bells. He told me what to expect, he gave me tips on how to go about my day, most importantly he really worked on my face and showed me how to do the exercises. Every time I went in for an appointment, my face got better. I also worked with other therapists like Meagan that really helped my face get back to normal.
I have been going to Manhattan Physical Therapy and Pain Center for 4 weeks and I am 95% better. I would recommend it to anyone.

This place isn’t horrible, but it didn’t work for me. I went to Manhattan PT for an ongoing lower back issue. There are some good things about this place: the receptionists are very friendly and there’s hardly any wait time. I went there for a month before deciding I didn’t want to spend any more of my or my insurance provider’s money there, and in that month I did improve and got a significant amount of movement back.
However, Issues I had with Manhattan PT:
1) Their sessions are extremely short, about 30 min, with a chunk of time eaten up by electric stimulation. I only have one other physical therapy experience to compare this one to, and at the other place my appointments were 60 min and felt much more well rounded.
2) I was told to do a certain number of exercises at home, but wasn’t given much guidance on how many I should do and in what order. I was just told to do as many as I could. I don’t feel this is productive direction, as I have a busy life and I usually carve out time to do exercises and then go about my day, not do exercises in my every spare moment. I know not everyone needs this sort of direction but I have a routine-​oriented brain, and my previous physical therapist had given me a detailed printout explaining what exercises I should be doing, how many and how often, complete with photos. Extremely helpful. When I expressed to Manhattan PT needing a little more detail and direction, I was told I would be given some, but never was accommodated. This made me feel like I wasn’t being taken care of as a patient.
3) I mainly worked with Joe, who I believe is the owner of the company, and he’s a nice enough guy. However, he can be kind of sarcastic, and made a number of remarks that I felt were either inappropriate, unprofessional, or unproductive. For example, don’t laugh when I’m not strong enough to do a squat the way you want me to do it. Again, this might be cool for some people, but not for me, especially when I’m in a state of healing and trying to get the confidence in my body back.
4) I wrote a pretty constructive e-​mail to Manhattan PT, outlining all of my concerns, and never received a response. Here again I didn’t feel they cared much for me as a patient, or as a customer. When a customer complains, a good business responds, period.
I have since returned to City PT, my previous physical therapist, where I am much happier. The sessions are very well-​rounded (and my copay is $ 10 cheaper, which is awesome), and include elements I wasn’t getting at Manhattan PT (including massages! who doesn’t like massages?), and the general attitude there is a lot more upbeat, fun, and positive. I wish I had just gone back there in the first place, but I’m the type who, when I have a good experience at one place, I’m curious to see if I can also have a good experience at another.

I started going to PT a few weeks ago and I am already seeing some great results. I’ve been working with the owner, Joe Simon, the entire time. He first evaluated me and gave me a detailed description of what exactly was wrong with my legs. He then explained to me how we were going to fix it and literally scheduled out where we were going to go from there. It was great to have an actual time line of my treatments because I never feel like they are a waste. I know where they are going and what we are going to work on next. Joe takes into account how I describe my pain and works to completely understand the situation.
In regards to appointments, there is also one that fits my schedule. I’ve been prescribed to go multiple times throughout the week they are always able to book me when I need it. If there’s a day when they are completely booked and you want to come in, they will call in case of a cancellation. The service here is just phenomenal. I am always greeted with a good morning & a smile every time I walk through the door.
The office is a great place. They have every equipment one could possibly need. I’ve been there a few times when there have been other sessions going on at the same time but there has never been a problem with spacing. It is also conveniently located in the center of NYC. It is just a block over from the train station. Within the office there is a shower and changing room, so one is able to go straight back to work after a session! It makes everything so convenient.
This is a truly exceptional place to get physical therapy done. They are all amazing people & are gifted at relieving and treating pains!
Thanks!