New York Sports Clubs

Cool location in an old building so it has character. All that character went out the window when I tried to stop by Sunday afternoon and faced a locked door as the sign showed they closed at 3…3?! Fidi is now a residential neighborhood. You’d imagine as the only location in Wall Street this would be open late to cater all the young Murray Hill type young kids living in these converted apartments but alas they choose to close at 3 leaving me to workout in my buildings crappy gym, but then again with so many high rises here, perhaps everyone has a nice free gym to exercise in, with no need to go to a nysc which I otherwise wouldn’t be a member if it wasn’t for such a massive company discount

I’m currently enrolled in the passport membership, so I can work out at Wall Street without an extra charge.
Staff is very friendly and always greet with a nice big smile. +1 !!
Weekdays can get pretty crowded during lunch hours.
1^st Floor– Cardio, TRX turf
2^nd Floor — Studio
3^rd Floor — Free weights
Bathrooms are meh and could use some cleaning. Locker rooms are located in the basement and top floor.

I go to this gym because it’s the closest location to work. It’s clean, spacious, can’t really complain about the equipment/​machines — much better than at other NYSC branches. Passport membership only, so definitely less overcrowded. You can rent a locker and use their laundry service for an extra fee, which I find to be worth every penny as I don’t want to carry my sports bag around every day.
On the downside, showers are outdated and could use some upgrade… Those flimsy shower curtains are so annoying!

I really like this location. They accommodate their patrons with more than enough towels, locks and have great customer service. The trainers are helpful weather you are with them or not. The people are very friendly and every person is a joy to talk too. My prime location for working out.

Went there for the first time with the living social one month trial deal. April was so friendly and informative regarding the deals and offers. Too bad, I wasn’t ready to join them yet but I think I will join NY Sports Clubs as soon as I stop my other gym membership.
I haven’t attend any classes yet but I like it so far especially this gym has many locations through the NYC especially in Manhattan.

I really wouldn’t give this gym more than one star, but the one star is for the trainers. There are some gems in here, as far as trainers go, which in my opinion is the only upside of this gym. I’ve been a member for a year now and I tried to convince myself to like it, but after a laundry list of issues im canceling this week. Let’s see… Where do I begin?
I would advise anyone who’s looking into a membership to seriously DO RESEARCH. I read Unilocal reviews on this gym and decided to try it for myself, and I only ended up wasting a bundle of money here. Again, the ONLY upside was the personal trainer I used for three months, who was AMAZING.
When I first joined I got suckered into the membership, and was told false info. When I went in to speak with a manager about my concerns on my membership I was told the guy who sold my membership was actually fired because they were having issues with him. (How promising for me)
Secondly, I know fitness, I know what works and what doesn’t and as far as classes go, again… The instructors are NOT inspirational. a THE ONLY instructor I liked or enjoyed was the abs class. I forget her name but she does two classes and works out in her sports bra with her 6 pack abs, which is a TOTAL motivation. Haha. Other than that, I love spinning but sadly most of the instructors aren’t even anywhere near in shape!!! It’s like having an extremely heavy set nutritionist… It’s a little uneasy.
Thirdly… I had an issue with my credit card. I had canceled a card due to fraudulent charges, and this card just so happened to be linked to my gym membership. I got a call from NYSC regarding my account. I called back and was told this issue needed to be squared away with a manager. So I had the front desk leave a message with Maura, one the managers. After not hearing from her after a few days I called back. Again, the front desk told me she was in a meeting and they would rely the message. They also gave me her email address. I emailed her with specific instructions to call me back. The last thing I wanted was my account to go to collections. I mean wouldn’t a «manager» of a gym want to collect any fees?
A week went by and she never emailed me or called me back. At this point I was pissed off and out of town for a few weeks. While on my vacation I yet again called. Was put on a hold for 10 minutes, and when the front desk finally took me off hold, while I was speaking to front desk receptionist, he’s talking to someone in the background! RUDE!!! And extremely disrespectful to a paying customer.
After this I told him I’m fed up with my services here and this location has given me crap since day one and to close my account. He tells me you need to come in the gym to close an account. Unbelievable. I spoke like a 5 year old to the front desk person and explained my concerns about my account and how a manager hasn’t responded to my email or voixemails and in concerned with the lack of responsibility the manager must have, I may be sent to collections. After going in circles for a month the front desk tells me they can adjust my credit card info. UNREAL!!!
They updated my CC info, and deleted any late charges which was really their fault. Now that this is all fixed I will be closing my account this week. I advise any potential newbies looking for a fitness center to go elsewhere. Listen to the reviews on Unilocal.This gym is probably going to be closed down in a few years. The managers seem to have very poor communication skills and its a poor representation of the gym.

What a pig sty. Disgusting locker rooms. Cleaning staff are more interested in their phones than their jobs. Members have no self respect with the way they leave their filthy towels all over. What an eye opener! It’s NYSC branches like this that give the brand such a bad name. It’s nothing like my local branch.

This is NYSC flagship location. Very spacious and spread out, the location is always clean and the two men’s locker rooms are always clean and equipped with towels. The biggest downfall is the relatively small free weights/​bench area. This gym does get very crowded during peak times so it does get tight. Lots of trainers are available. Good gym.

This is a well run gym. I enjoy my lunch hour workouts there. The staff is very helpful.

This location requires a Passport membership due to all the extra amenities. Has 5 floors including the basement (lockers), and has a small turf cross fit area in the front. They have a pretty big room for their classes on the third flr, a long with a small boxing area on the far corner. The free weights are mostly located on the highest floor, where you can find dumbbells ranging all the way up to 150 pounds. The bench area is plentiful and there’s never a long wait. I love that they have a elevated surface for olympic lifts like deadlift and cleans. Though a bit cramped, theres never an issue for room. Staff is nice and always very helpful. Reason why it has 3 stars is because the escalator is ALWAYS broken. I mean, I use the gym to work-​out and all, but I pay monthly for this gym to function the way it should be. Another thing is that there are certain places on the 4^th flr that has air pockets on the ground. This can be dangerous if one was doing a lateral movement and accidently trip on the pocket. Besides that, this is a pretty decent gym. Enjoy!

I have a passport membership but this is the one closest to my office so this is more of my «home» gym. While it’s not the nicest/​fanciest of sports clubs, it is a good value, there are tons of them around the city, and most machines are working at all times. I really wish there was a Unilocal for workout classes though. Rate Your Burn is not that great! So, I wanted to use this review to tell about my favorite classes at this gym:
Tuesday — 12:30 Spinning with Mitch — talk about sweating like crazy and enjoying yourself the entire time. You dance on your bike!
Thursday — 1:00 Shred 45 with Dawn — plyometrics and she really kills you!

I only come here cause it’s convenient for me. Besides that, I wouldn’t ever come here.
Space is large but it’s run down and old. Equipment is placed on different floors all over the place. Pain in the rear just to move around for a continuous workout.
(Annoying guy on bike next to me laughing loudly while watching a Korean gameshow on his samsung galaxy — — must refrain from Ryu uppercut to his face)
Two locker rooms. One upstairs and one lower level. (He laughed again… Just gave him evil eye but he did not care)
Yeah… Not too crazy about this location.

Nope, nope, nope.
I’ve worked out at quite a few NYSCs around Manhattan and this is one of the worst. The locker room needs to be completely redone. It is absolutely filthy. I hung up my suit on the hook in one and when I took it out, it was COVERED in dust. Not light dust, but giant balls of dust — like the inside of a dryer lint catch. It looked like no one had cleaned the locker since this place was built. Also, the showers are old and disgusting. The whole place is dark and dingy. The only reason to come here is location/​convenience.

This NYSC location really needs to shape up, as I’m just one managerial misstep away from canceling my membership here and going to Planet Fitness (can’t say I’d mind saving over $ 100 monthly). And if you’re really considering signing up for a membership here, I would suggest you think twice.
I find it very problematic that a manager here would have the gall to throw such a disgusting attitude with me after I raise a legitimate concern. On weekends, the TRX turf area is completely hogged by a roughly 12-​person training program that tends to go on for a while. This isn’t even to mention that their annoying shouts and grunts pollute the otherwise quiet weekend atmosphere. Today, I could hardly find an area to do my own TRX workout, which by the way, I pay a lot to do at this gym. I tell him it’s ridiculous that I – a paying member — have to be cast off to the side while they go on their merry way, and his response, in far more polite terms than he phrased them with me, was essentially to deal with it. I stormed out of his office in complete disbelief that someone whose job is to act professionally would speak to a member this way.
If this guy had at least a little bit of consideration, moreover better customer service savvy, he would have had the patience to tell me that several newspapers were there to photograph this class, thereby giving the gym some publicity. That I could understand, though a bit unwillingly. But more importantly, if he were a better manager overall, he easily could have planned for this class to take any one of the two vacant studios on the second floor. This would keep this annoying group out of other people’s way, as well as muffle their piercing shouts.
But can I say I’m surprised? No. I’ve reported multiple instances of broken equipment and missing pins from weight machines for months here, and still nothing has been done to solve the issues. I can’t even remember the last time the escalators worked. I don’t know what could have possibly happened to them, but they’ve been boarded up for several years. This has created a congestion issue on the gym’s narrow staircases (this location used to be the Federal Reserve) especially during peak hours.
One more instance of anything off, and I’m out. I really want people here to know that. Not only will this gym lose a customer, but this review will stick around to give it awful publicity. And I’ll do everything in my power to fight paying a cancellation fee. This gym doesn’t even deserve the money it already gets.

I should love this gym. It’s clean. It has everything you need. They make it easy to get in and out even with a huge user base. Good customer service. Nice customers. Etc.
I have two major problems, 1) I get no phone service and their wifi is horrible. Please upgrade your bandwidth. I come at lunch sometimes and am unable to get work done between sets due to the shoddy service. It is enough to make me want to leave. 2) turn the damn music down. Not to be a pain, I like my music loud too but I hate bad music and I cannot hear my good music over your shit. Please fix this ASAP.
Oh, and while I’m at it one more thing… Nysc as a whole needs to be active on social media. Communicate with your clients before you lose them.

I only give one star reviews for consciously bad customer service.
After talking to NYSC on the phone, I was sent here to talk to the manager to have my membership cancelled. Not only did he not help me, but, he refused to have a conversation with me and told the person at the front desk to send me away even when I mentioned that I was specifically sent there by another location.
They will chase you down to get you to join and tell you cancellation is simple, however, when you try to cancel they will repeatedly give you the runaround and try to avoid you. To not even address me is beyond rude.

This review is for the staff and personal training program.
I joined NYSC because my company moved here and I definitely feel like I am getting my money’s worth. This gym is so much better than the one on Broadway– but since I have the passport, sometimes I go there for Spin Class since it’s closer to my PATH train.
Everyone here is super friendly. BE AWARE, they will try to sell you things because DUH that’s their job– but I’ve never felt like they were overbearing. They definitely listen to your workout needs and if you say no, they won’t harass you about it. After the 30 Day pass, I decided to join the gym and also took advantage of the free personal training which was crazy intense and I liked it so much that I decided to do PT once a month. They told me that if ever I decided to purchase more in the month, my rate is locked in.
My first official PT session was with Justin. I can’t do squats for sh** right now and after watching me a couple of times he was able to tell me why I was having such a hard time, and let me know some exercises that would help me. He’s super knowledgeable about the body and gave me a pretty hard work out but at the same time, when he was I was struggling, he adjusted my work out so that I wouldn’t pass out and die.
I also really like Stephanie. I think she’s in charge of incoming sales and she always remembers my name. It’s so rare to come by but it makes a difference!

They recently updated their TVs/​entertainment system here and made it better. It’s still tough getting a spot during peak hours (12 noon) but the place is clean and the staff are very friendly. All the amenities you can expect from a nice gym. Sometimes they have free stuff from vendors which is nice. The main floor is very spacious unlike some of the other Manhattan gyms where they try to cram everything in. They continually renovate the place too upgrading the bathroom and other areas.

Not Equinox but best value in the FiDi…
The good:
4 floors
Open Saturdays
UXF area (think cross fit)
Huge selection of machines
The not so good:
Dated interior
Insanely busy after work
Stanky locker rooms at peak hours
If you live and or work in the FiDi this is a hard spot to beat. The NYHRC not far from here is on par for price and has a pool but the overall facilities aren’t quite as nice. The Equinox just down the street is pretty sweet but then again you’re paying about 3x$… avoid the busy hours here and the gym is all yours…

Other than being ridiculously expensive (welcome to gyms in NYC), this place is legit. They offer a crap load of classes that get filled up really fast (at least the good ones) but, if you call ahead (think 24 hours) you can get a spot. I do the boxing on Tuesday and Thursday at lunch. The body conditioning classes are great at lunch but soooo busy.
The showers/​girls locker room are clean and never too crowded. Overall, it’s legit if you work down in the Fidi.