Robert Marc

New York, United States

3.2

Closed now

11 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 212-799-4600
Website:
www.robertmarc.com
Address:
190 Columbus Ave, New York, NY, 10023
b/t 68th St & 69th St
Upper West Side
Nearby public transportation stops & stations:
60 ftColumbus Ave / 69th St
580 ftBroadway / 69th St
580 ftBroadway / 66th St
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today 10:00 am – 7:00 pm
Closed now
Local time (New York) 7:30 AM Wednesday, June 4, 2025

Business hours

Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 7:00 pm
Friday 10:00 am – 7:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 12:00 pm – 6:00 pm

Description

Specialties

Robert Marc has revived the art of the handcrafted frame and subtly brands his eyewear with the trademarked Robert Marc hinge that is inspired by historical design and construction. This signature hinge adds distinction and luxury to each frame and unifies the collection.

The Robert Marc Collection is crafted with high-​quality materials such as zyl (Italian acetate) and titanium. He is known for layering contrasting and complementary colors and patterns to create depth and glamour in each frame. While each frame is unique, Robert Marc’s seasonal collections are themed, reflecting Robert’s artistic consciousness and imagination.

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11 reviews of Robert Marc

No registration required
Place rating: 2
Highland Park, NJ
The lenses they helped me find were expensive but I loved them and have gotten many compliments. The service, however, was dismal! First I asked about getting new lenses for my old frame so I would have an extra pair. The price for the new lenses was very high but I was told I could have them in an hour when I picked up my new glasses. This turned out to be untrue and I had to wait nearly 10 days to get them. I was also told they would push the old frame to make it look great — that also never happened. All in all a very irritating experience. Not a place I would uri mend.
Place rating: 1
Manhattan, NY
Tried Robert Marc because it is across the street from my house and regretted it. Had to have the glasses redone several times until they got prescription right and one time they filled with a frame that was defective. Also not good advisers re: size, shape, color best for customer – wound up hating what I bought and annoyed with myself for listening to their encouragement to buy something that doesn’t suit my face (my bad, but still…). Bad service exacerbated by bad attitudes Have gone back to buying glasses at Leonard Opticians and Loft Opticians instead. Both are a mile or two from me but service is infinitely better and worth the trek – those opticians are far more pleasant, better advisers, and they get it right the first time.
Place rating: 1
Piscataway Township, NJ
Terrible customer service!!! if you want to sell expensive frames, you need to learn how to treat your customers accordingly and not as though they are at a cheap shopping mall. Why bother going to someone that claims to be exclusive when you can go to Lenscrafters and get Prada, Chanel, Dolce&Gabbana and have the company back up their product, and get the eyewear quickly. Don’t waste your time at Robert Marc.
Place rating: 3
San Francisco, CA
A mixed rating (5 +1) /​2 = 3). A 5 for good selection and helpful staff in selecting the right frame. A 1 for price. There are no prices on the frames. They should be priced. I usually don’t buy anything that is priced. But I did. Found that I overpaid. Paid $ 595 for a frame I found elsewhere (later) for $ 425).
Place rating: 5
Manhattan, NY
Great glasses store. Its a small little space but they have tons of frames on display. They sales staff is very helpful and are very good at steering you in the direction of a frame that fits your face well. Service was top notch from start to finish, and I was able to take advantage of a recent (albeit rare) sale that docked about $ 200 off the price… believe me it helped!
Place rating: 2
New York, NY
The service is good and attentive but I was sold a pair that stain if any sweat gets on the frames and after a single year the lenses had to be replaced and they charged to clean the stains off the ear pieces. I have had the new lens for under a month and they are scratched after normal use. $ 250 a year seems a bit much. Great modern frames and decent personal service but just not a good value at all.
Place rating: 5
Brooklyn, NY
I thought this place was great. I stopped in to do some casual browsing and left hooked on two pairs of sunglasses that fit my face perfectly. David was amazing! And patient. I didn’t purchase yet but I would definitely go back when I decide on them! Great selection too. I like how they had optical and sunglasses. So many places say they have both but then you go in and the choices for one or the other are terrible.
Place rating: 5
Manhattan, NY
I have been using Robert Marc for years and they always exceed my expectations. The salespeople are very fashion conscious and are great consultants if you’re after a certain look. My prescription is a bit challenging — invisible trifocals — and the optician always does a professional job setting the foci (foci?) The cost of your specs may be a little higher at Robert Marc than at the chain stores, but, if you can afford the upgrade, you will get what you pay for. Highly recommend.
Place rating: 1
New York, NY
Just awful. They had to remake my glasses many times and had a bad attitude.
Place rating: 5
New York, NY
These guys really know their business. I’ve purchased 4 pairs here and have never been disappointed. Twice they recommended glasses that didn’t seem quite right on my face but I trusted their judgment and these suggestions turned out to be my favorites. They seem to be well trained in matching your appearance with a frame selection. I made the mistake of buying my last pair someplace else and have come to regret that decision. Will not stray again…
Place rating: 5
Stamford, CT
I had a great experience here. Used my flex spending money to get my wife and I some new prescription sunglasses. Steaven was incredibly helpful, and we both wound up with glasses that we wouldn’t have necessarily chosen for ourselves, but look awesome on us both. A great level of service, and the glasses seem extremely well made.