Starbucks

Extremely slow service and only one service area open at a time. Slow lines makes it hard to wait when you need to return back to work. Other coffee shops in the area are much much faster, provide better service and much friendlier. I recommend senior executives at Starbucks fire the manager and hire someone that can manage this prime real estate location!

Saw a queue at Starbucks so decided to go to the bathroom before I went to order
Came back 5 – 10 mins later and I was told they were closed … I understand businesses have working hours … However they display these hours so you know what time they are open till, also with top of the rock opening up till midnight and with a lot of people milling around waiting on their access time … Doesn’t it make more business sense to stay open to serve these people since there are no other locations to buy a beverage?
I am watching literally dozens of people walk up to it and then walk away disappointed
The 8 coffees I went to purchase for my group could have kept you open another hour never mind the countless others wanting a drink

Drink was cold. Barista insisted it was 142 degrees or whatever is supposed to be. Gave me attitude. Thanks, Starbucks.

It is not even busy. No line at all. I ordered cameralized Frappicino. They mess up my order. 2 people playing around and not really doing anything. People came after me got their orders. I’m still waiting. Bad experience!!!

I’ve gained so much extra weight because of my breakfast choices but its really hard to give up Starbucks when I love this location. They work their hardest to make sure everyone leaves satisfied. I went here everyday for months and my job has me on a tight schedule so I do mobile order which I highly recommend. It saves so much time and the baristas take the time to know you. Whenever they see me they give me my order right away or check the progress of my order completely changing Starbucks rep for being known to have you wait 20 mins. I literally walk in and out with my order in less than 2 mins. The baristas are extremely friendly too, coming here is the perfect way to start your work day.

This Starbucks is great. Yes there are long lines but they move quickly thanks to the amount of people working. I work in the building and come down a lot. After having not been there for a couple weeks I returned and one of the employees yelled my name and said hello. I was stunned. She was the sweetest and really seemed to care about her employees. She doesn’t work there anymore but the same sentiment can be said about the others. Occasionally you’ll overhear awkward conversations with the employees but it doesn’t bother me. A+!

I really dont write a reviewbut for godsakes i had to this time. I work in this area and just like any other days i ordered ice coffee and a chocolate croissant. After 5minutes i got my ice coffee which was perfect and then i waited for my croissant and waited… Waited… And start noticing people who came before me were getting the pastries. So 10minites passed and i went back to cashier and asked her if they are working on my croissant and she said yes it will come up shortly. And another 10minutes passed and bunch of tourist still who came later than me were getting pastries before me. And it wasnt even crazy busy i saw a guy just walking around and chit chatting. And i finally got my croissant after my 2^nd complaint from the guy who wasnt doing anything. And i wouldve been less pissed off if they at least apologize for this. And i cleared told this guy i waited 20minute for this croissant. So unprofessional! You just lost a gold member Starbucks!

We came here for a fruit smoothy as we were thirsty from lunch. There was a line but the wait was not long as the employees were efficient in taking and fulfilling orders. This is definitely a nice spot for a break during a hot summer’s day in midtown.

Ice to water ratio was out of proportion. A few too many ice cubes. Not to mention it cost $.70 spelt my name wrong. Also got a 12 oz latte which cost $ 5! CRAZY. AVOID.

I’ve never had a negative experience at this location.
Sure it is tourist hell here, but if you are looking for some good reliable wifi and seating, then this is the spot. You can people watch for hours if that is your thing.
In the shot months this place is a safe haven. In the winter this place is a warm beacon. This is a great awesome shelter if you are seeking it. But please don’t bum and trash this place. A lot of locals rely on the common seating grounds for their lunch time getaway from the office. Don’t be obnoxious please.
Other than some ignorant tourists and constant noise… This is a rather cool place to just have a cup and relax for a few minutes.
And for the tourists… I suppose you have to stop through here since you’re in the Apple. Just be respectful of us locals. That’s all we ask.

WORSE STARBUCKS EVER!
I understand this is located in Rockefeller and all the employees are overworked especially during the holiday season but there’s no reason to have nasty attitude with the customers.
I ordered hot chocolate and didn’t know if my partner wanted whip cream on it so the cashier is like tell us later.
I go to the barista NATALIE and tell her that I want to add whipcream and she first of all has nasty attitude with the previous customer and I tell her I wanted to add whip cream. She tries two whipcream cans both of ten turn out to be empty and then she gives me the hot chocolate stating whipcream will overflow the drink! I kindly asked for her the whip she totally ignores me. I speak to the manager and he helps me out. This chick don’t like her job then gtfo stupid ass

This location is under rock center by the ice skating rink. It does get extremely busy here but there are usually a lot of people working so drinks don’t take as long as you would expect. If you don’t like the way your drink is made they re-​do it for you with no problem.

Located in the basement of 30 Rock, this Starbucks gets very busy. They have a long queue, but they also have so many baristas your drink is made by the time you get to the register.
They also have some tables hidden on either side of the counter — if you can beat the tourists with their city maps there, it can be a nice spot to take a break and read with a cup of coffee. Though, as the basement of 30 Rock always is, it can be a bit loud.

Just when things could not get any worse, they did! At peak times why is this place only running at 50%?? There are two sides to this Starbucks but only one side is up and running?! WHY? You’ve got 20 people waiting for drinks! OPEN UP THE OTHER SIDE AND STAFF IT UP!!! LET’S GO!

I stopped by here after the watching a show at Radio City and I was surprised by the lack of wait. There was really quick service. My only complaint is that they seemed a little disorganized in terms of what my order was and knowing whether or not they could make it. I assume they tend to be pretty busy so run out of ingredients, hence my unluckiness. But otherwise, they are a sweet group and it wasn’t crowded at all. One of my favorites just based on the lack of people traffic.

Came by to grab a cup of coffee while waiting for my appointment to get to the top of the Rockefeller Center.
Service was relatively quick to take my order and another ~5 minutes to make my beverage.
My beverage came out as requested although I noticed my barista cough with his hands and close the cover of my coffee… eek!
…they also charge tax on my already relatively expensive coffee?!?
$ 4.06 incl tax for a Mocha

The staff really look like they want to kill themselves. It’s sad. We went there quite a few times and 1 in 5 there is a friendly person, the other times I feel like I’m just a downer on their day and life sucks.
Smile Starbucks, smile.

admittedly, i’m a starbucks addict. nothing like a soy chai latte to brighten my day. i’m not quite sure how others have had such bad experiences, though… this is one of the most efficiently run starbucks locations i’ve visited during the morning rush.
located underground, convenient to the B, D, F, and M trains that stop at 47−50^th street/​Rockefeller Center, this place sees a high volume of traffic from commuters. i usually stop at the starbucks in the 1290 Ave of the Americas building, but i needed my drank asap this monday morning… sure, there was a long line. an employee walked down the line taking orders and handing out tickets, accurately giving the orders to the baristas via headset. there was no pandemonium, no shouting, the baristas looked organized, and drinks were made quickly.
there is some seating in this location, though i doubt many use it– i thik of it as a more grab-​and-​go location. the side counter was stocked with the usuals (milk, cinnamon, straws, etc.) and was surprisingly clean.
if i knew getting my morning starbucks was going to be so calm, quick, and simple, i’d have started coming to this location a while ago!

I work in this area and this is one of the two below ground Starbucks which I frequent. I find that service here is a bit slow, even when the line is short. Could it be that they get worn out from the many long lines of tourists they have to deal with? Possibly, but I still try to avoid them.
There is seating at this location, but I’ve never used it. Other than that, it’s your typical overpriced cup of Starbucks coffee.

Do you where I place my order?
Excuse me. Do you know where the cashier is?
Hi, sorry to bother you. Do you know where I can place my order?
So sorry. Is this the line to order?
Wait. It’s over there? I thought this was the line.
WHERE THE FUCK IS THE LINE?