The Standard, East Village

We loved this place until now, I came here for my bday for one more drink but it’s was absolutely horrible service. First I apologize I ordered at the bar and decided to sit down at the table, I didn’t know you guys have a different tipping out system. Whoever worked the night of ¹⁄₂₂ her name is Steph T on the receipt, she had an attitude to everyone includes us, it was very disappointed. We got overcharged that we didn’t order and never get that we ordered, and right after she swipe credit card,(we could know because we got notification through Apple Pay thing) she didn’t bring a check right after so we had to ask for it as well. I don’t know what’s wrong this place but it was disappointing and was my birthday… We never got treated like this and NEVER AGAIN!!!

Lavish reception, plenty of background, vacation decoration is lavish. When you work through the reception amounts its lower slope from that point. Areas are little with a lot of scrapes and scuffs throughoutfurniture and walls, and restrooms. I had been relocated in one space to a different simply because I had been initially examined right into a space with upkeep gear remaining within the restroom.

Loved it. Stayed for a weekend w/​my BF in Decemver, nice staff, great room with amazing view. Food was also awesome!

A reviewer called it «The SubStandard» and I couldn’t agree more. There was an unfortunate mix up w our reservation. The room was inadvertently booked at the East Village property and not the Meatpacking District. Since it was booked through Expedia we were told they could do nothing to transfer the reservation. We sucked it up and tried to make the best of it. This was, sadly, not the worst of our stay.
The property and room were BEYOND disappointing. It was like the land that The Standard forgot. There were ZERO amenities. I travel often for work and pay half the price to stay in a chain hotel that gives you way more «bang for the buck.» Tiny room, and I mean TINY. I paid for the larger Corner room BTW. one tiny wardrobe, one bar of hand soap in the room. No room to navigate around each other. Dark, dingy hallways badly In need of updating. When we asked the front desk for complimentary bottles of water — as nearly every hotel offers now — and we were told to «buy it in the café or drink it from the mini bar.» Where it cost $ 8 for a water. I could have stayed at The Plaza for the nearly the same price and should have. At least I would have gotten what was expected for the price. The valet takes 30 – 45 minutes to get your car when we were originally told 15. Please stay elsewhere and get more for your money. I will never be to a Standard property again.

17 dollars for a vodka soda. Even by NYC standards this is absurd. Not to mention it wasn’t even top shelf.
so many better places to grab a drink!

Love the rooftop/​event space. Great staff & service all around.
Rooms are nice (though small) with fun mini-​bar options. Overall, great place.

Booked and paid for a deluxe room. When I checked in they said the only room available is a standard room. Night manager is useless. Said nothing he can do. I WAY overpaid for this standard (aka small dumpy room with no view). Can we say bait and switch (or is it pay and switch) I’m not staying here again… no customer service and they blame the overbooking an APP! Get rid of the APP and hire a manager that can do his job… just saying

For the price I expected better. The room (standard King) was the size of a postage stamp. The common area hallways were dark and dingy… The lobby wasn’t even cool. I expect more from the Standard.
The staff were lovely and very accommodating… Just not a great property.

The Substandard! Overpriced. My husband and I come to NYC frequently for business and pleasure. His company booked us for three nights at The Stsndard in East Village. Great location, underwhelming hotel. Tiny lobby minimally appointed. We could forgive all the misses but the bed. Most uncomfortable bed ever! Unless you like a soft lumpy bed, stay somewhere else.
Other issues: room was tiny even by NYC standards. The armoire was about 20″ wide and the rod runs front to back. Maybe works if you’re staying one night. No iron, no makeup mirror. The shower door runs snug against floor so that when you open it to get out of shower, the bath mat gets pushed away. Bad design. Décor reminds me of a college dorm room. My husband and I are both architects and like minimalist design but this was really unimpressive.
On positive note, great sidewalk café/​bar. The Standard at the High Line is much nicer! Or The Ace.

The Standard has raised the standard! I just checked in today and I amazed at the attention to detail, kind service, helpful concierge, and amazing restaurant staff.
If you sold yet, the showers here are amazing! Amazonian waterfall? No, it’s the Standard shower! (Note: the shower care products are organic and smell divine.)
After a long trek to NYC, this place felt like home. (Except way more hipster and way more cool and way more swanky. So maybe it just felt like The Standard.)

I’m so torn leaving this review. I want to be impressed with The standard of east village because they offer a great vibe– much better compared to my experience at the Standard Hollywood. The room was spacious and definitely impressed us for what we paid. A man waiting to get checked in tipped us off that if you download the standard app you can get the room for a lot cheaper. We wound up getting the room for about $ 145 cheaper just from using the app.
So the night stayed there was great, our problem came the next day when we asked to store our luggage for the day in the coat check so we could wander around the city without lugging it around. It was no problem leaving it, but when we returned a few hours later our bag was not able to be found for about 40 minutes. We actually missed our train waiting for the bag as we watched three separate people search for it. I’m not sure how a bag just disappears from the coat check but it did. We sat there seething with anger after seeing them run around forever, passing us multiple times and telling us it would be found. Jane did offer to buy me a drink but I was contemplating filing a theft complaint with the police at this point. FINALLY our bag was found after «being locked in a cage that the bag should’ve never been in». Jane offered us an upgrade for the next night but unfortunately the only rooms she found available for us were way out of our price range and not reasonable considering the surrounding hotels more reasonable options.

This location is legit.
Excellent location and bring your fiancé.
Excellent location for a one night stand.
Excellent location for dinner.
Beautiful hotel rooms.
My favorite floor is the 17^th.

This place has cool restrooms underground

My roommate took me to dinner here for my birthday. As we are both vegetarians, we ordered five sides and appetizers to share. I would highly recommend the Narcissa salad and the tomato bread, so good! We split a bottle of wine that we selected with the assistance of the knowledgeable sommelier. I really enjoyed the service and the atmosphere. Would definitely go back, and maybe next time sit on the patio.

I stayed here with my fiancé around February for a short «stayCation» and was immediately greeted with a smile and upgraded to a room on a higher floor.
The views are different depending on the side of the hotel your room is in. I was fortunate enough to stay in a room facing the east and was awestruck by the beautiful sunrise.
The shower was amazing and of course the bathrobes were super sexy.
Overall I would definitely recommend the standard east village for a romantic getaway or an amazing photo shoot.

I recently stayed here for a 5 night stay and was pleased overall. This hotel has lots of energy and things going on, which can be viewed as good or a little frustrating depending on how you feel.
First lets cover the bad:
Upon check in I was frustrated to find that the room I had reserved had been given away and I was stuck with a room type and smaller bed than I had asked for. I had made my reservation through the hotel itself and not some third party site, which normally guarantees I get the type room I want. We had discussed room types and I reserved a high floor, king deluxe room. I felt frustrated that my reservation was not kept and my 7pm arrival got me stuck in a crappy room. The next morning they did switch me to the room I had reserved, but this was an unnecessary hassle that should have been avoided by keeping the room type I had specifically reserved when I made the reservation.
Also, I was not told when I made my reservation or when checking in that a HUGE party was going on on the 21^st floor that evening. I was several floors below the 21^st floor and the noise was unbearable. Insanely loud music, banging on the floors, a live DJ and overall chaos persisted until well past 1am. It was impossible to sleep even with the earplugs that were provided in the room. Very frustrating after a day of travelling.
Also, the rooms are incredibly small, with absolutely nowhere to store your items or unpack your clothes. There is a very cheap particleboard dresser type thing provided but the space is very limited. Would be ok for a 1 night stay, but for my 5 day stay I had to live out my suitcase. And speaking of suitcases there’s nowhere to store it in the tiny room. Since there is no closet provided the only place for my suitcase was by the front door or next to the bed. In fairness when visiting New York you really dont need to spend much time in your room except to sleep, so the room size was not that big of deal. But the lack of storage was very frustrating, especially at the high price of the hotel.
The beds although somewhat comfortable seemed worn out in both rooms I stayed in, sagging in the middle. And with a worn out mattress topper that moved around while sleeping that wasn’t much fun either. Pillows and linens were nice and of high quality though.
Now the good:
Staff were very friendly, happy and helpful. Always greeted me when I walked in the lobby and all employees around the hotel had a smile on their faces.
The bathroom in my room was great. Beautiful large shower with a great shower head and great water pressure. Wonderful soaps and products available. Plenty of nice large towels and high end faucets, toilet and vanity with great lighting.
The views from the higher floor rooms are fantastic. And other than the initial night when I checked in, the room was quiet and easy to sleep in.
Also, the location of this hotel is great. Its within easy walking of dozens of great places to eat breakfast, lunch or dinner. Its in a safe, very nice part of town and is very walk-​able.
Next time I come to New York I wont be staying here, but that doesn’t mean I would not recommend staying here. Overall its a fine place to stay. Just for the price I paid per night I expected a little bit more.

I was really torn between three and four stars. Overall it was a decent stay. It’s a energetic hotel in a fantastic location with lovely views.
The highlights for me included the amiable staff, the comfortable beds and the views. We slept like babies every night and it’s remarkably quiet for being in the middle of New York City.
The rooms are rather miniature. So miniature in fact that we moved into a suite as we really could not fit with our luggage and tiny maltipoo into the deluxe king room. The suite was better but still not what I could spacious. It was tight quarters for us. There is no gym but they do offer Crunch passes.
Overall I would not rush to stay here again because of the small room size, but if you want a comfy bed in a quiet room, this hotel is for you!

Cool place to stay in the East Village. Unique, cheeky and charming — from the décor to the service. The staff was so friendly and accommodating. Rooms are on the smaller side and there was no ironing board or iron but fun place to stay.

Overall: beautiful room, but so-​so service, and very few amenities (room service and free wifi and the only amenities).
On the so-​so service, we asked if we could switch from a king bed to a double room, they had a double available (which was lovely) but they charged us a $ 75 upgrade fee that they only mentioned during checkout two days later. So we had to dispute the charge. Generally if someone is going to charge you around $ 100 they should tell you. We wouldn’t have upgraded if we knew that, we were just inquiring about the bed situation.
Would have really like a workout room as well, but wasn’t a huge deal.
Also, we ordered 2 glasses of wine and two appetizers through room service. They charge $ 4 per item they deliver, so added $ 16 for delivery fees. Seems a bit excessive to take one tray of food upstairs…

Stayed four nights during the week, had a good experience overall. We chose this hotel since it was in my old neighborhood and we got it for under $ 300 a night. Loooooove the location.
Standard king room on the 14^th floor with a good view, bathroom with shower, no tub.
I’ll start with the not great aspect:
–Yes, the room was little. I also had the experience of bumping my leg against the edge of the bed a few times since the bed took up much of the free floor space. There was little room to unpack our suitcases. But that’s New York, and we did pick the lowest category of King bed, plus we didn’t really plan on spending that much time in the room anyway. So it didn’t bother us that much. Just would’ve been nice to not have what little floor space there was be used by our luggage, which wasn’t big.
The bathroom also had almost no space for toiletries and grooming (although our shower was very spacious and nice).
Pros:
–The bed was incredible. We slept so well. Soft high thread count linens, fabulous feather bed and duvet, 4 super comfy pillows. We thought about asking the hotel what mattress and linens they use since we’re in the market for a new bed at home!
–Service was courteous and helpful always. My bf left for the airport earlier than I did and the staff offered the hotel’s own transport. I’ve seen a few reviews complain about this. However, he was leaving at close to 4PM, which most NY’ers know is when taxi shift change happens and good luck getting a cab five blocks let alone to the airport.
–Free passes to Crunch gym across the street.
–FREE INTERNET!!! Do you guys not know how awesome this is? Especially since an unfortunate trademark of so many «boutique» hotels is nickel and diming customers and charging extortion fees for crap internet? Here you decent internet for free. If you’re gonna do bandwidth heavy stuff like stream videos you can pay $ 20 a day for super fast, an option given clearly each individual day.
–Lots of electrical outlets.
–Housekeeping was great. Room was pretty much immaculate and cleaned on a good schedule (use the door hanger signs people, they’re there to help you…).
–Had a few good cocktails at the bar.
–Minibar was really well stocked and although we didn’t partake (ok we had some $ 5 potato chips after many drinks one night, oops), the fridge was large enough that we could store some of our drinks in there (I bought some green juices from a place down the street) and leftovers from dinner one night too.
So for the most part we had a very good experience and are likely to return. The location was perfect, staff was excellent and the room, while tiny, definitely had its perks like the fantastic bed and shower.