Urbangreen

I bought my storage bed for my Manhattan apartment a couple of months ago, from the Urbangreen furniture store in Brooklyn, where they make all the furniture. It was actually an interesting experience seeing where they’re being made and what the process looks like!
I found them on apartment therapy’s «best storage beds». It looks better than the photos online! I love the unique design and I can definitely use all that storage since everything in Manhattan is tiny!
They actually even made the drawers under the bed a bit bigger since I asked them too
Very friendly and knowledgeable customer service, too. They also custom made a file cabinet for me. I am so glad I got my first high quality, «grown up» furniture there. They have a nice modern, mature feeling to them, which I love!
What surprised me is that the eco finish they use does not smell AT ALL compare to other furniture I had in the past!
I would highly recommend them to anyone, especially if you’re all about organic and holistic living!!!
Akis

I found UrbanGreen online, and was excited to find a custom furniture builder to fill my need of an armoire for a small San Francisco apartment. The design process was smooth and quick. Everything after, however, was terrible. I was originally quoted on the phone a 4 – 5 week delivery time. After 5 weeks, the item was still not finished. I’ll spare the details, but it took another two weeks of back and forth to even have the item ready to ship.
As for shipping, buyer beware, they do not offer in-​home delivery as a standard and while documented in the paperwork, failed to verbally explain to me what that meant. As a result, the shipping company would not deliver to my home, even the curb, because I live on a hill (it is San Francisco!). I had to wait another week for the white glove delivery to be done.
Once I got the item, it arrived damaged — chipped wood, drawer was not flush, door was not flush with the rest of the unit. UrbanGreen denied any responsibility but finally agreed to arrange a free in-​home repair. The repair man did as best of a job as he could — but his final conclusion was that the door could never be flush with the unit, because the door itself was built crooked. After relaying this to UrbanGreen over a week ago, I still have not heard back.
Ultimately, the piece is nice, but not worth the price especially given the poor customer service. I would never recommend using this vendor to anyone.

About three months ago, I purchased some furniture from urbangreen and I couldn’t have been happier with the consultation, purchase, and delivery. I had just moved into a new space with 13– foot ceilings and needed some tall modular shelves and a media console.
It was important for me to support a local green business since I’m trying to reduce my carbon footprint. I liked that urbangreen uses FSC-​certified (Forest Stewardship Council) wood with low-​VOC and toxin-​free stains and paints. The company’s showroom in Brooklyn is pretty amazing and you can watch the production process right there at their manufacturing facility. There was hardly any smell or dust. It’s something that matters to me since I try to create a healthy home.
As soon, as I placed my order I was given a delivery date that was kept and some of the shelves were assembled right away in my apartment. I had a few customized requests, such as where I wanted the openings for the TV cables in my console, and that I wanted the pin holes inside my shelves stained. Both items were exactly the way I had requested them. I was very pleased.

I purchased a day bed from Urbangreen furniture, and was very pleasantly surprised by how solid the bed is. It is quality furniture. I also loved the fact that the bed did not have any odor – industrial, chemical, or otherwise. That was refreshing, especially since other furniture I have purchased from other sources in the past always gave off some kind of chemical smell. I highly recommend this furniture for anyone who wants quality and stylish furniture, or is interested in minimizing exposure to toxic chemicals.

Nothing but great things to say about these guys. I got a water stain on one of the tables I bought from them and they picked it up, re-​finished it, and brought it back at no charge!

Amazing furniture and great quality! Everything is made on premises with natural materials. I got my bedroom set here and LOVE it. They have so many different colors and patterns to choose from and the staff really work with you to create a piece that fits your personality. Every one of my friends and family that has seen my room always asks where I got such great furniture. Definitely recommend Urbangreen if you are looking to get some new furniture!