William Jimenez, MD

I called his office to request a prescription and instead of being spoken to with respect and consideration, I was practically yelled at, and when I inquired for further details I was given the runaround and finally told: «Look, don’t argue with me!» Where I come from, patient’s are addressed with dignity and a bit of patience. With as many primary care doctors as there are in New York City, not to mention the Upper West Side, it is difficult to imagine how his office gets away with what I can only define as patient abuse. Indicative of his overall attitude toward patient care. If you value your health and the people who care for it, spend the extra effort and find another physician.

Been going to Dr. Jimenez since the mid-​1990s. Love his personal approach. Love his assistant who is always helpful. Never had bad healthcare or referral for Dr. J.

Dr. Jimenez has been my Doctor for over 10 years and I am so very grateful to have such a caring and thorough Doctor looking after me. I have referred several friends to Dr. Jimenez, too, and they feel the same about him. He and Martha run a tight ship, too, so when I have requested an early appointment, I have never had to wait and cool my heels. If there are Angels on this Earth, and I believe there are, Dr. Jimenez is surely one.

I had been to Dr. Jimenez a couple times before when I was sick and while I wasn’t overly impressed I thought it was fine. I made an appointment for today two weeks ago for a full blood test as I have been struggling with my weight for some time now and want to rule out any health issues. I was at my appointment on time and gave my insurance cards (I have two — a primary and secondary) to the woman at the front desk. She asked me which was my primary and I told her but she said she has to confirm. So she spent a half hour (while I waited and now a half hour behind for my appointment) on the phone finding out nothing. Which could have been avoided had she just gave me my card back and I made the call myself. Which I ended up doing anyway because she is completely incompetent. I got the answer in less than two minutes. Then once that was settled. She let a walk in appointment go in to see the doctor. I asked her why that was, and she said because as a courtesy I spent half an hour on the phone for you, so if you need to reschedule you can or you can wait. My appointment was at 9:45 am. I had a class at 11:30. Even though I had an appointment for two weeks, she told me I had to reschedule?! Because she handled the situation completely inappropriate. On top of all this, she was completely rude. I finally got to see the doctor at 11 am. And when I did, because I was so upset and because I was there for an issue that is already stressful to me… I started trying to explain what happened to him, well she had already filled him in, and he completely disregarded me. I never got an apology from this woman, or from the doctor. Because I was crying and upset, the doctor started asking me repeatadly if I am depressed and advising me to see a therapist saying «You really shouldn’t be so upset over this.» When I see a doctor, I expect to be treated kindly and respected by ALL office staff and be listened to by the doctor. I am so shocked over the way I was treated so horribly. After he completed ignored how I was treated by his receptionist, and finally got around to taking my blood, he didn’t even listen to why I was there at all or what my concerns were. Unfortunately I have to go back to this terrible place to get my results but after that I will be finding a new doctor who actually cares about his patients and treats them well.

Went in for a simple annual exam, which is usually covered by insurance. Came back to find they had billed me for extra services which never happened. I called in to tell them some charges were erroneous and lady at the reception refused to remove them, also refused to allow me to speak with the doctor. On top of it all, she was extremely rude, I’m not sure she even checked my file.
Not the greatest venue, not the greatest service and certainly not the most honest doctor.
I would suggest going to someone else, if you have to be on the UWS.
I’ve filed for an appeal with my insurance company, but I would like to spare this type of thing happening to anyone else — there are plenty of other good doctors around, those who actually call you and leave their emails in case you are caught in such a situation. Also, with the economy this way, why not hire a good receptionist, one that is actually polite and helpful? There is plenty of labor to go around.

I am so sad to have to reply to my original, glowing review, but after a number of helpful visits, I’ve just now found out that Dr. Jimenez DOES NOT PRESCRIBE BIRTH CONTROL nor will he call in refills… in 2010 in New York City. I am extremely surprised and disappointed.
While I respect anyone for sticking to their personal principals, they should not interfere with ones ability to do his or her job. If they do, it probably means that’s not the right job. As a woman, I won’t be able to go to Dr. Jimenez any longer, largely because I don’t feel I’d be able to have an open, holistic conversation with him about my health care.

I had the hardest time finding a legitimate general practitioner when my wife and I moved to the UWS. There needs to be a better site to rate doctors. I went to Dr. Jiminez because i) he is covered by my insurance and ii) I found 1 review on Unilocal that was good. More than I can say for any other doctors I looked into.
In short, very nice staff (which is rare in this city). No frills place. Great doc. Always fits me in — because be honest, when you’re sick, you don’t want to wait unti the next day.
It’s comforting knowing there’s a doctor down the block who I can turn to.