H&M – Newark

This H&M location has the worst customer service ! It’s either the management can’t train properly or it’s the people they hire !! Don’t treat me like a criminal if I am a paying customer !!

This is the weakest H&M. Two stars instead of one because it was impeccably clean and organized, but epic fail because pretty much every top in stock was a size 2, 4 or 6. Don’t shop here unless you qualify as petite. Also, the accessory selection was TINY! Overall, a waste of time.

I liked this place and was quite impressed. It doesn’t look disheveled like some of the other H&M’s who appear to have been ransacked. Articles of clothing are in order and easy to browse through style, size and color. Subsequently, it made the shopping easy, and I bought more at this H&M than any other. There’s a good variety of stuff here, and I’m impressed with the quality for the price. Well done H&M Newark.

Small shop not yet filled to the brim with shopaholics like me. Convenient, inconspicuous, good service.

Not bad for a new H&M and glad that NewPark Mall is getting some kind of revivial. H&M was clean and organized unlike many others which feel like a tornado ran through each of the aisles. I hope they do keep it up though I’m not one to shop at an H&M. I just like to browse!

Lady manager doesnt know discounts and sales in store. Shaking head and smirking after confronted about it. No customer service.

in regards to joseph r’s review…
from the customer who stood in
line watching the exchange between him and the manager he’s referring to on his review. kudos to the lady manager who kept her cool while trying to ring up a customer and talk to an unhappy customer at the same time!

All the h&m stores have the same selection. That’s expected. 1 star for there horrible fitting rooms. Just two rooms for men’s??? Which idiot designed this store. People aren’t going to buy cloths that they don’t try on unless they wait forever for their turn.

One of my favorite clothing stores along with Banana Republic for everyday wear. Not the highest quality clothing but very reasonable for the price and I like the styles.
This is a brand new location in the Newpark mall and is pretty big and had 2 floors. Maybe this mall has hope after all especially once the new theaters are here.

Love this store! Been to several other locations and this has to be the nicest as far as set up. Only giving 4 stars and not 5 because when I came in to this store a few days after the grand opening the elevators and the escalators were not even working. Being that I came in on the first floor it was nothing but men’s clothing, I kind of felt lost. I did not like the fact that I had to walk out of the store use the mall elevator and walk back into the store from the second floor just to get to women’s department. Not really prepared for the grand opening… no one greeting us when we walked into the store. Loved the dj at the front that was a nice touch, the people tending to the fitting room tho… not so good. Stood at the enterance of the fitting room holding 2 dresses and the lady just looked at me and walked away, I then asked if I just walk in or is there an attendant? She said «they’re full» I was like ok a simple I’ll be right with you would’ve been ok… when I went to pay the cashier didn’t even take cash as payment and sent me back in line… wth is that about? Anyways didn’t go for customer service only shop there for the clothes…

Affordable fashion and accessories so close to home! Perfect!
This store location officially opened on November 1 just upstairs from AMC Theatre. I visited for the first time and loved how bright and organized everything was. They have something for everyone, whether men, women or children. LOVE the sales and promos they have every so often. Right now accessories and bras are buy 1 get 1 free. Definitely took advantage of that. I will be frequenting this mall more often now.