Newberg Urgent Care

I personally didn’t go here but my husband did. I take care of our finances so I paid the bill. From what I got from him, the doctor was great but I’m here to comment on the office staff. Often enough I find a doctor that I love but the office staff is less than kind or helpful. Not here, they were so kind and accommodating to what I needed with my payment. I called to pay my bill (in full) and they said they were going to give me a small discount. I figured 10% discount at most but it turned out to be a 30% discount! I was so thankful that they gave me a break and if my family ever needs to go to an urgent care in the future, we will be going here. The office staff sold me, and that has never happened!

The best walk-​in clinic I’ve ever had the misfortune of having to visit. It’s clean and welcoming and the staff is lovely. Dr White was so kind and thorough and I didn’t have to wait any exorbitant amount of time (about 45 minutes). I am here for a second time this week because I’m not yet well and I was able to call ahead and get «in line» which is such a nice service. I highly recommend this urgent care clinic if you ever need it!

I arrived at 5:30 p.m. and was told that the doctor would not see my son because he had already taken his last patient of the day. I told the receptionist that I checked the website and that it showed a 6:30 p.m. closing time. She then proceeded to tell me that the doctor takes his last patient around 6:00 or sooner if he feels like it so that they can close at 6:30 p.m. I told her that that information is not listed on their website and that my son had come home from school and was sick and that there had been an outbreak of strep at his school and I wanted to get him on an antibiotic if it was strep and I couldn’t get there sooner. She again told me that he had already taken his last patient. I again told her that if would be helpful if it’s common practice for the doctor to take his last patient earlier than closing time, then that should be disclosed on their website and other advertising materials. It was an HOUR before closing time. I didn’t walk in 5 minutes before closing! I asked her, very nicely, if she would ask the doctor if he would please make an exception and see my son as I believed it was a case of strep throat and should be an easy diagnosis. She was reluctant and I asked her again to please just ask. She left for about 10 seconds and came back and informed me that the doctor was with a patient and she couldn’t interrupt him and he would probably be awhile. No one wanted to help me or my son. I understand that they don’t want to get stuck there all night seeing patients, but taking a last patient ONE HOUR before closing time is crap. They wanted to close early and go home and they don’t care about their patients or future patients and business in general. I will be telling everyone I know not to go there.

Went there for a quick procedure and I was very impressed with both the doctor and the staff. Highly recommended!

I didn’t wait long and got great service from the entire staff.

Quick service. Knowledgeable dr and staff. I was very impressed. They also take workers comp and can see you the same day. I went in and was seen within 5 minutes. The doctor was very empathetic and did a very thorough exam. I needed further radiological studies which they ordered and arranged the same day, even getting a prior authorization same day. I was prescribed medication which were both generic, and very effective. and my symptoms improved quickly. I will be back.