Thorough. Friendly. I met with Cindy for most of my visit and she was fantastic. Dr. Cies is a nice guy. Couldn’t ask for a better customer experience.
John C.
Place rating: 5 Newport Beach, CA
I have been a patient of Dr Cies for over 30 years and have received consistently excellent and courteous care from him. I was thus surprised by the negative comment given by Adrienne. I am aware that Unilocal does not always publish favorable reviews purportedly based on its own proprietary software and thus the overall star-ranking might have been lowered from a single negative review.
Adrienne T.
Place rating: 1 Laguna Beach, CA
We were patients of an associate doctor in this office for over 10 years. Unfortunately, we had an encounter with Dr. Cies recently. My husband was trying to decide whether to have a repeat surgery with the doctor — he looked at my husband for about a minute, said«no I wouldn’t do it» and left the room. On the way out my husband was told there was no charge. Less than 30 days later we received a Notice of Delinquency threatening to turn us over to a collection agency unless we paid $ 120! I contacted the office and was told by the good doctor that we should just pay the bill! I would NEVER recommend his services to anyone. He is arrogant, patronizing and condescending. We severed our relationship with their office as a result.
Ryan S.
Place rating: 5 Los Angeles, CA
I was a customer at LensCrafters in Fashion Island but I would experience long waits even though I had scheduled appointments. So I made an appointment with Dr. Phan in Dr. Cies office. When you first enter their office, you are greeted with a ton of photos that Dr. Cies has taken around the world which are awesome. Staff was friendly and helpful– I completed a regular eye exam and Dr. Phan explained everything as she conducted it. I finally have a pair of contacts that feel great and I picked up a new pair of glasses as well! It was all quick and very convenient! They know what they are doing! Clean offices and great staff!
Tom S.
Place rating: 5 Newport Beach, CA
Excellent! I had a growth and discoloration right in my lower eye lash area which my doctors felt needed to be removed but neither my ophthalmologist(and Lasik surgeon) nor my dermatologist wanted to risk removing it themselves because of the location. The dermatologist referred me to Dr. Cies saying he had removed something for her personally. The doctor gave me reasonable options at a reasonable(even for Newport Beach) price estimate — plus his staff even went the extra mile to try and use another lab which would give me a discount for the lab work. End result was beautiful with as little stress both in the office and treatment as was humanly possible. Will return to him without hesitation in the future. Update 18 months later. Growth has still not returned — still looks awesome. Thank you Dr. Cies!