U.S. Bank

For the most part, this is a quiet branch in Costa Mesa. It’s out of the way for me, but I’ve been there a few times. The employees are nice and the service has been good. I was happy with the service!

I will only give 3 stars. This location is the closest to my house and I have been coming here for the last couple months. The main lady is an older lady and is completely rude. Every time I go in I am greeted by someone but she always ignores everyone that walks in the door. Im confused why she would be in charge because it seems to me that everyone else is working but her. I have only had GREAT experiences with the rest of the staff but she just ruined it for me. My last straw was going in to open another account but she was «too busy» to help me and made me go to a different location down the street. I couldn’t help but over hear her gossiping about employees on the phone. I will no longer go to this location but it’s a bummer cuz I always look forward to seeing the rest of the staff ESP the girl w great hair and fun rings. She always is super sweet and helpful. Too bad their manager sucks.

I went to this branch because it was closest at the time. The woman who helped me was nice and everything was fine. My issue is that 3 days later I got a call from someone asking me to take a survey about my experience there… First of all its 9pm on a week day. And second why did they not ASK me if I wanted them to give my number to some surveyor? Now I get calls randomly even after I asked them to stop calling me. If you want to know how my experience at your bank went then send me a survey email like everyone else.

U.S. Bank is NOT free anymore unless you are over 65 years old.

I use this bank for a business account. The woman who helped us was very friendly, informative and patient. (I ask A LOT of questions) She took us through the US Bank process, filled out the required paperwork and had us on our way in 30 mins. Thanks!
Oh, and I HAVE to mention, the checking account is FREE!!! One of the very few banks left in the good ol’ US of A who have free checking.
Oh and the phone number is (949) 515‑1200 not the one they have listed here. Can I change that? I’ll try.
Ok, so I submitted the change recommendation to Unilocal.We’ll see if they in fact change. (Use the number I posted, it works)