US Post Office

Never thought I’d be leaving a review for my local post office, but these people are really great and helpful. Always more than accommodating, from Jim at the office to «Lola» the mail carrier (I think that’s her name)
Thanks so much for always going above and beyond for me, great service and great people!

If I could put zero stars I would for this reason witch is, I order something through Amazon and said that it was dropped off at this location when I went around 730 – 740 I gave them my address and said that the package wasn’t there, when I showed the staff what I was reading through Amazon they said that it was too early and we can find it

Never written a review on Unilocal or any other place Absolutely rudest worker (announced to everyone in line about the lady she was helping how she was late paying her po box fee and repeated multiple time in very loud voice; felt horrid for customer who was there to pay) Assured me my package that I dropped off there right when they opened would be on its way long before end of day (was deciding on priority or express) Just checked tracking assuming I’d see it well on its way– it’s still in OC! Package did not leave facility till evening and basically has made it about 10 miles Did she hold it back on purpose?! Will go back to my Irvine stations that get my packages to same destination within 2 – 3 days: not 4 – 5

The place is the worse. The manager of the station Jerry Ramirez admitted that they mark packages as «delivered» even though they are not to stop the «clock». Basically they are scanning and marking items as delivered so they look like they are delivered on time to ensure they maintain their on time delivery status when they are actually not delivered. So I get a notice saying a package is delivered and it’s not! This is dishonest and fraud to say the least. I should have expected this from the USPS!

This post office has lost my packages twice now. I dropped the packages off at their location, with tracking and everything, and they DO.NOT.SCAN. the barcodes! What good is paying for and having tracking if the employees never inputs it into the system? And of course, the packages never get delivered. Makes me wonder if there are cases of theft going on here.

Never thought I would be writing a review about a post office. However today I was very impressed the efficiency of the staff and how they handle their customers around me. A special thanks to Kathy for capturing a package of mine.

Customer service is not good at well. They do not acknowledged when u walk in or even say have a great day or how is ur day? Very poor. All they ever ask is what u need and circle a survey on the recipe at the bottom… If this wasn’t close to work I wouldn’t go in almost 3 times a week

Within walking distance, so this post office is very convenient. It’s usually really busy, lots of people, but the employees are very helpful.

well, I could have been at Coachella today… but USPS decided to lose my package when it got to the post office.

I needed to renew my passport and was very pleasantly surprised when I came to this post office. I filled out the application, had my photo taken and Angela could not have been more helpful in getting it all mailed within 15 minutes of when I walked in the door. I have been a customer here for over 25 years and have always been satisfied with the level of service and helpfulness of the staff.

Just want to take a moment to thank Kathy (Cathy?) and the staff for holding my Stagecoach tickets for me past the return time of 15 days and keeping their word to give me a phone call. Thanks for the personal attention — Keep it up!

Whoever heard of reviewing a post office? By its very definition, these places are usually sources of major pain. However, my impression has definitely been changed. When I call, they actually pick up the phone. In fact, last week when I called to inquire about a package and didn’t have the tracking number, one of their representatives not only picked up the phone 15 minutes before they were open, but was also able to give me full details about the package within 5 minutes. Not bad. I have to say I was very pleased with the service!

First off, I cannot believe we can Unilocal review a post office lol.
Secondly, the hubs and I recently moved here and this is our designated post office. While I am sure the workers are nice people, this is the MOST INEPT post office I have ever worked with. TWICE my postman has scanned a package as delivered to my apartment and it was not delivered! «It was stolen!» is probably what you’re thinking. I thought that too, until both packages (on separate occasions) showed up weeks after their supposed delivered date in our mail lockbox. On each occasion, between the supposed delivery and actual delivery, I went to the post office and no one was able to locate the packages. Eventually I received a slip in my mailbox that one was located in their facility. When I went back they STILL could not find it. Frustrating (a first world problem, I know, but still frustrating). ‘
Third, we sent a certified mail and it got to where it needed to go (yey). The receiver never picked it up so it was sent back to us, but took 2 months to get back and it was legal documents.
Finally, my husband and I had 2 small 23andme packages to send out. I sent mine the day before him. I have been checking the tracking to see if it made it to the facility and so far it is not checked as received by the company, but usps marked it as delivered last Friday. Not going to lie, I am scared it’s lost and it took me a long time to generate enough spit for that 23andme tube. I am going to be angry if I have to do it again. BUT here is the kicker… out of curiosity, I checked the status of my husbands account and his was received 5 days ago! WHAT?!? I sent it out the day before him! Now he is going to know if he had neanderthal lineage way before me. Shame on you, USPS location, shame on you!
Anywho, while I don’t have control over the location my packages come in through, I do have control where I send them out. I won’t be coming to the Camelback location.
You all have been warned.

I have been coming here regularly for over a decade. Compared to other post offices, it is usually a painless and easy process. The employees are always nice and have great customer service. I definitely prefer this post office to the others around the area.

The Newport Beach location of the US Post Office gets the job done.
I am not a fan of snail mail. It takes forever, the process is ridiculous and generally you deal with disaffected government workers. That said, this is a pretty decent location so long as the lines are manageable. I have sent several oversized packages in the last few weeks and the staff seemed able and willing to help with the process when forced to, but you are not going to confuse this place with Harrod’s.
If you are in a rush or do not want to bother with the lines, they offer a pair of automated machines that can get you in and out quickly.

I’ve never had an issue using this USPS location (never a lost package). They’re super slow during their busy hours in the afternoon which is expected. Some of the employees are helpful and finding you the cheapest shopping rate. One star was for the time a guy rushed me at one of the shipping machines and I ended up paying for priority shipping when I didn’t want that… other star lost goes to the lady who works there that told me a package that was going to Fullerton would take 2 weeks to get there… this whole time I thought it would only take 1 – 2 days since it’s in the state of CA for goodness sake! The older guy who works there told me I should have gone back to him so he could ship it instead of paying extra for unnecessary expedited shipping.
Good location overall, just be careful with pricing of package shipping!

I’ve been here a few times at different times/​days and it can be hit or miss whether or not it’s crowded. The workers at the front are not exactly the nicest or the most helpful compared with other USPS offices I’ve been to. Also, last time I went, the guy who was expediting the line (though he may have been trying to be humorous), directed me to the drop-​off bin, saying «come on, make my line shorter…».
That being said, this office also has a couple of self-​checkout kiosks and a drop-​off bin at the front for those who can use them.

Wish I could give less stars. They seem to lose more of my packages than they deliver successfully

Ok so who reviews a Post Office, seriously? Well ok, me. I have had several great experiences here. There is always someone on the floor to help with quick stuff or to answer questions. Machines for weighing and postage print outs too. The office for passports is also very fast and the lady is very friendly. I have never had to wait long in line even when the line is long because they often add another person to help. I came in on a Saturday 2 weeks ago, got a Prioirity box, paid $ 5.60 for postage to go to Central California. Shockingly it was received by my family member on Monday!!! Wow that is really quick. Love this location, love it.

They delivered a package that I never received and they said they’d look into it. I haven’t heard anything in over a month.

Worst customer service EVERRRRRR. How are we paying these people to handle our mail. We asked kindly for the individual who was assisting us to repeat himself because we could not understand him, and he got very upset. Really dude!!!
Second, we went to this location to change my wifes last name and the lady was trying to charge us $ 110.00 when its been less than 1 year. Dont these people know that the first year you have your passport you can change you name for free. We asked her as well to repeat herself and again she became flustered. Im sorry i don’t understand you, i truely am.
The nerve of these people, again these are over paid RUDE workers. It so sad because they aren’t held accountable for there RUDE actions.

This is one legit post office.
There’s a lot of self-​service here for those don’t have too many questions to ask at the counter. Also, the line moves quite quickly. Plus, their selection of card is quite expansive for a post office!
So far I like it :)
Parking can look small, but people move in and our fairly quickly so it shouldn’t be a big problem.