Hi-Tech Engraving Inc

As I’m sure this business does great work, their customer service skills are completely appalling. If you simply send an email indicating what you need (as directed on the website), that apparently is not good enough. Instead you are undoubtedly supposed to read their minds about what is needed in order to process the order. Don’t even try to call to inquire about the status of your request/​order as you will be treated with utter disregard for you and your company. The person who answered my telephone call, «Bob,» who I’m almost certain is the company president, requested that I send the date that I needed the item. This could have simply been done, had he responded to my email, or even better… it could have been completed in the order in which they received my request. All in all, their complete lack of helpfulness is a reason Hi-​Tech Engraving will not have a returning customer.