American Commodore Tuxedo

This business claims to be the Prom and Wedding Headquaters around town with the lowest prices and the perfect match of color, however it fails to meet these standards as well as other business practices.
This Tuxedo shop employs staffing that is unorganized, unprofessional and lacks the ability to perform their job.
If you are a bride seeking a non stressful, hassle free and very small margin for error for your wedding then I highly recommend that you search for another tuxedo shop.
Not to mention the lack of responsibilty and poor quailty of the merchandise.
The tuxedos have cloth buttons and the hem which they alter are uneven in lengh and in stitching both in the arms and the legs. The color of tuxedos are faded and look anything but crisp and pressed for your big day.
If you are a teen going to prom these errors might be minor but on your wedding they are the highlight of pictures, the ceremony and even the reception.
My husband and I cancelled our wedding order a month before our wedding because of the multiple problems we encountered.
For example:
Our order was lost 3 times within a 4 months span after registering.
They did not honor the pricing from the Black Friday special (even after placing a deposit of twenty dollars and replaying the voicemail that clearly stated all styles included)
The consultant was to busy on her cell phone to acknowledge the fact we were in the store.
The measurements were incorrect do to the fact that the consulatants did not have all the groomsmen try on the required pieces, they stated they had another groomsmen party arriving soon and therefore to finish in time they guessed on some of the measurements.
My groomsmen placed a deposit of twenty dollars each on the same day we cancelled and they would not honor our refund, therefore my husband and I had to contact home office and file a complaint.
Overall, this location or business needs to ethier convert to all Prom sales or find a new manager to run the store.