Autozone

Niles, United States

3.6

Open now

13 reviews

Contacts

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Telephone:
+1 847-647-1320
Website:
www.autozone.com
Address:
7457 N Milwaukee Ave, Niles, IL, 60714
b/t Birchwood Ave & Jarvis Ave
Nearby public transportation stops & stations:
170 ftMilwaukee & Birchwood NB
270 ftMilwaukee & Birchwood SB
380 ftHarlem & Milwaukee
Categories:
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Today

Today 7:30 am – 9:00 pm
Open now
Local time (Niles) 10:49 AM Thursday, June 19, 2025

Business hours

Monday 7:30 am – 9:00 pm
Tuesday 7:30 am – 9:00 pm
Wednesday 7:30 am – 9:00 pm
Thursday 7:30 am – 9:00 pm
Friday 7:30 am – 9:00 pm
Saturday 7:30 am – 9:00 pm
Sunday 8:00 am – 9:00 pm

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13 reviews of Autozone

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Place rating: 1
Chicago, IL
Very poor customer service
I had to make several calls and stop at store to order a simple part
Always told they would call me when part came in, never called
I will go elsewhere in future for automotive needs
Place rating: 1
Niles, IL
Had a very unpleasent experience there! Never go back!
Place rating: 5
Northbrook, IL
Conrad was very helpful, knowledgable and professional. Told me where to go and the price range I should expect to pay.
Place rating: 5
Skokie, IL
Best customer service from them. This will be my o 2 store.
Place rating: 1
Chicago, IL
Not so helpful to solve the customer problem, you don’t feel it at this branch.
Place rating: 5
Skokie, IL
I came in to pick up an online order. I was greeted by a gentleman at the from counter by the name of Herman. He was very approachable and did not hesitate to answer the wide variety of questions I threw his way. I was rung up and sent on my way. It was a very positive experience. It does warrant a second trip for my automotive needs.
Place rating: 1
Chicago, IL
The bigger women that works there has no idea what she is doing! I live 8 mins from this location and will never go back!!! I went in to get a battery checked and asked her where we should wait she said in line. So I waited for 20 min for her to tell me that now I had to wait till they clear the store!!! why wouldn’t she just tell me that at the beginning when I asked her about it??? And then she told me if I don’t like it there is the door!!! That’s not professional. And thats when i started recording her.

take a look at the gr8 costumer service and then go someplace else for you auto part needs!
Place rating: 5
Glenview, IL
Came in looking for a spark plug for my snow thrower before tomorrow’s storm. Received courteous service from George, who got me the Champion RJ19LM I wanted. Always have what I want when I stop by.
Place rating: 5
Skokie, IL
The young girl that works there I didn’t catch her name was so helpful and polite. She even offered to help me carry my purchase to my car. I refused lol the products weighed more then her. Over all everyone in that store on 02÷02÷12 at 3:45 — 4:00 pm was extremely helpful. My receipt says register 2 cashier 2 if your reading this thank you. I’m the one you helped with the car ramps and synthetic oil and filter for my 2010 Mazda CX-​7. I will definitely recommend and return to this location in the future. Also, thank you to the young man that helped carry the ramps to my car.
Place rating: 5
Schaumburg, IL
I’m very pleased with the service here. I was upset because my car wouldn’t start (not fun when that happens!). After we jump started it, we decided the battery was probably dead and headed here. The staff was very attentive and friendly. They checked to see if the battery was dead (for free), which it was. Then they gave me a few options of which batteries they offered. I decided to get the best one (there was only a $ 10 difference) and they replaced it for free. It literally took him 3 minutes. It also has a 8 year warranty. They have a bunch of other auto accessories as well. I would definitely come back here — their customer service was really great. That’s hard to find in car places!
Place rating: 5
Niles, IL
I have bought many items at this store over a few years. I always have to ask for help because I don’t usually know where to find something or which thing to buy. We have 3 different cars. I maintain them. I have bought oil, touch up paint, floor mats, windshield wipers, tail lights and head lights. I would not know which one to buy, but they are always willing to look up my make/​model and find the right part. I have even had sales people explain to me how to cover rust, how to change a wiper, and have even refered me to Pep Boys when they didn’t have the battery charger I needed. It’s the customer service that keeps me coming back.
Place rating: 4
Des Plaines, IL
I came here to get my battery checked since I heard the service is free. The older man that greeted me was not the nicest guy in the sense that he did not look too happy to check a battery.
However, my Mexican bro that worked there was friendly and took care of me the way a customer should be treated. He happily checked my battery and replaced it (free of labor charges). I left the place with a new 95 dollar battery.
The only down side is that depending on how busy they are, you will have to wait a few minutes.
Place rating: 4
Chicago, IL
I recently bought some auto parts from this store. They have a very good selection. The employees were helpful also. The prices may not be as good as some of the larger auto parts chains like Murray’s, but this store is not nearly as large. All the parts I bought here were first rate.