Excel Electric

I had no choice but to employ Excel through a general contractor named J Davis Builders who I ended up firing. He only worked with the worst sub– contractors and Excel was no exception. We were also living out of state so they clearly took advantage of us not being there.
After I terminated the contractor, I contacted Excel so they could finish their job. It took about 3 days to finally talk to someone about our situation. The guy basically said he was busy, which is understandable but he was also difficult. I told him that we paid for a package deal and we needed him to come out and finish the job but he wasn’t very willing. I realized then that I was wasting my time and gave the job to a great contractor who did a fantastic job and is in the process of fixing their shoddy work.
After I checked the billing with closer inspection I’m finding out they billed us for items such as wiring the garage door which to our knowledge and to our inspection report, worked just fine. They installed and billed us for xenon under cabinet light. When we went to open it, only one bulb works in each light. All of our electric outlet covers are installed crooked.
I decided to write this review after I contacted them today. I wanted to see if I could buy another under cabinet light from them to match the rest of the kitchen. During the remodel, we purchased under cabinet lights from Excel that are difficult to find. The person said she she would find out the cost and call me right back. It’s now been 8 hrs and I’m still waiting. I’d also like to note that we paid close to 6K for the job. I think I deserve at least a call back.
I realize one Unilocal review isn’t going to bring their business down but I just want people to be aware and shop around before committing to service for your house. There are plenty of great people out there who don’t take advantage of consumers.
Overall poor workmanship and terrible customer service.