Fitness Tri

Note to owner:
Ditch the LifeFitness machines and replace them with Strive. We need a hamstring kickback, biceps curl & tricep extension. A plain old low cost bent leg calf raise would be nice, too.

Fitness Tri was the first gym that I tried when I moved to Norcross. I’d picked up a flyer that said 21-​day free pass. The catch is, you had to sign up for a one-​year plan, but you wouldn’t be charged until after the first 21 days.
However, I was told that there was an option to do a 7-​day pass. If you put your card on file to sign up for membership, but if you cancel within the 7 days, you won’t be charged. This option also had month-​to-​month availability, so I chose that.
Within 5-​days, I decided that I did not want the membership because the Classroom is extremely small. When at least 8 people were in the class, there were having to be careful not to be on top of one another. Also, Hot Hula (which is part of the reason I was originally interested) was a hot mess. The You Tube videos and what we did didn’t match. It was supposed to be a mixture of reggae, African drums, and pacific islander influence. We were dancing to 90’s hip hop. The last five minutes of class, the instructor let us listen to the drum section that she’d skipped.
Also, one of the trainers, I agreed to meet with him on a certain day at 5pm. I bust my butt to get there, even though I really didn’t feel like coming on that time anymore, but I did. He didn’t show up. I figured maybe he simply had forgotten. he’s only human.
Even though I was less than impressed with the incidents mentioned above, I am very patient, and I let it roll because I felt like they hadn’t been there long since it was not very many members. So I had not planned to write a review, and I «Liked» them on Facebook anyway because they place is kept really clean and the instructors are nice.
Well, before the 7 days were up (5 days into the free trial) I went to the gym and let Hayuk (The common denominator in the other reviews), know that I would not be continuing membership. I wrote it on paper as requested and he uploaded it and then told me to call national fitness. I went to my car and called them and I was told that everything was taken care of and that I would not be charged the $ 64 for the first two months they’d placed to be charged. Well, on the 20^th of December, I was charged $ 64. Since then, I’ve been calling them once or twice a week. They told me that they were waiting for the gym to confirm, but hadn’t gotten a response.
I called the gym. Hayuk told me he would send an email to them right then. I called National Fitness ten minutes later. Fast forward to January 13^th, I was charged another $ 29.99. (Which didn’t make sense because the first charge was supposed to cover two months — which would have meant no payment again until mid February.) So all while I’m trying to get the first charge taken care of, I got another charge. Here it is, January 23^rd, and National Fitness still isn’t getting a response from the gym. SHADY!
This review is not out of spite. It is simply to warn other innocent people. Too many other choices of gyms in the area to have to put up with this.

I’ve been coming to this gym for well over a year. This gym is a good value and reliable. The machines have been kept in good repair. The gym has repainted and has done other appropriate maintenance to keep the gym looking fresh. There are towels for the showers, although if you are an early riser you might not find one as the clean up crew doesn’t always arrive before 6:00 AM.
They use lots of pine sol when cleaning to sanitize. I always worry about staph infections at a gym so that is good. The showers are clean and in good repair.
This is the only 24 hour gym in the area. The door lock system was flaky at first, but I think they have that under control now. Actually, there are a number of things they have under control, now. The personal trainer staff have been around for a while and they seem to be very professional, although that is not a service I use. I’ve talked to them and they know their business. There used to be problems with the music being very loud, because some of the departed staff were turning it up. They fixed that problem too.
This is a micro-​gym so don’t expect five sets of equipment. It has one set of weight gear and a free weight area. The workout area is big enough for a class of ten or so. I’ve been to the yoga classes and they have been pretty good. I don’t zumba, but it’s available.
I like the small size, and I have no trouble getting on one of the two ellipticals. There is a rower, a climber and two other low impact aerobic machines. There are eight or so treadmills.
The billing has been reliable. There are some negative review about billing. I see that most every gym has negative reviews after somebody who didn’t read their contract decides to quit after a few weeks finds out they signed up for a 30 day notice and they have to pay one more time or the like. READ YOUR CONTRACT whenever you join a gym, and you won’t have these problems. That doesn’t mean the gym is bad. Look for a clean gym. Talk to the trainer and see if they know their business. If they have been a trainer for a short while that is a bad sign. The trainers at this gym have years of experience. Go to the gym website and find the names of the staff members. Google for their resume. Some of them have been doing their thing for a long time.
My wife uses the chiropractic. There has been a progression of staff there. Right now it seems to have settled down and they are a quality service.
No, the gym isn’t perfect. There are only five television channels for the video’s on the aerobic equipment. Don’t tell anyone, but you can get the wifi password (Please don’t share it with the world.) and watch whatever on your iPad/​cell phone. I’m not thrilled with the wooden lockers, but no one has broken into one. that I know about.
In summary, the gym is clean, well maintained and I like it.

Avoid this place at all costs. Shady indeed. Myself and about 10 other people from my work signed up to this gym right when they opened, on strictly a MONTH TO MONTH basis. No obligations. Group deal, I suppose. Anyways, the manager Hyuk wrote «Month To Month» on the contract, and crossed off the verbiage where it said yearly contract. All was good. Then, about midway through my time with them, we had our credit card hacked so we had to get new CC’s. Upon switching my card number with Fitness Tri, they took it upon themselves to enroll me in a totally seperate YEARLY contract. Then last Sept I knew I was moving out of state and did what was told of me a month in advance to cancel my monthly membership and I thought all was good (still not knowing I had two contracts). Well, now four months later and multiple messages to the managers there at the gym and even more calls to their crappy billing company, I got absolutely nowhere in resolving this, and was put through to the debt collector. I had no fight left in me so I gave up and paid the billing company the $ 100 in remaining dues and late fees and process charges and whatever other fees they concocted.
Really sorry for the long post but I just wanted to give a taste of the complete hell I’ve gone through trying to sort this out, with no help whatsoever from Fitness Tri. I heard that the old mgr is gone, but the new guy has been no help either.

I went today to join and all of a sudden the price went up five dollars per month. Not only that I actually brought a friend to join with me as well. The manager Huck (Asian guy) is very very shady. I would avoid this place. I went to another gym within 1 mile which wound up being a little bit less expensive per month but the business part of it was way way better. Do your research when dealing with this place! Read the other reviews!

Just joined Fitness Tri and love it! The classes are great, the trainers are very helpful, it’s clean and not super packed so you can actually work out.

Now that finally open it is going well, good classes, still tweeking schedules.
Mgr that was there gone, new crew more responsive and plesant.
Nice new machines, buildout.