Tires Plus

DO NOT GO HERE !! SCAMMMM ALERT!
Punk ass team, bunch of slackers !!!
Since this is a popular chain I didn’t think I would get scammed there but damn people these days!
We came on a rainy day it was pretty busy, 3 people ahead of us. My car needed 2 new tires and the alignment checked. They took the car for 45 min called us back, didn’t really say a word to us. We paid and left. To our amazement NOTHING improved! We paid $ 90 for nothing!!! Of course when we realized they scammed us we drive right back and demanded our money back!
When we walked right back inside BRIAN was acting clueless like he didn’t know anything that was happening to us (being SCAMMED) and just gave us our money back quickly. The thing that annoyed me was we paid cash $ 90, but the bill was like $ 89.60 we paid $ 90, they wanted me to give them 40 cents so they’d give us our $ 90 back I didn’t want to give them the coins back just give me the $ 90! But they were like ok it’s fine and started handing me back the $ 89.60 back I was like are u guys serious? Gave them the .40 and they give me the $ 90 and we left.

I usually get my oil change done at Good Year but decided to come here because they were a few dollars cheaper. The wait was extremely long, it felt like I was in a doctor waiting room. I regret this choice and would much rather pay a few more dollars to avoid a long tiresome wait. The old Caucasian guy who took my keys told me it would take 40 mins. After waiting some time, my car was not even bought in yet so I went up to ask the Hispanic lady working there how much longer it would take for my car to be bought in. She said I was next and I asked if I should go pick up my brother from school and come back. She said she would bring it in and do it herself for me. I thought this was very thoughtful and a high class of customer service and was thinking I will come here every time from now. She bought it in but came right back to the front table and after somewhile I think she left for lunch break. She did not communicate anything to me and I did not know why she said she would say she would do it and did not. I was lost and confused. I am still waiting as I am writing this review. I came in around 12 and it is almost 3 now. Oil changes usually take 30 mins to an hour the most. I was planning on getting this done before I go into work and take care of other things but now I don’t even have time to eat before I go into work! This is the longest I have ever had to wait on an oil change. And when my car was ready, the old Caucasian man rang up the wrong car and order for me. Terrible service. 0 stars!

I download this app just to leave this place a review. Arrived at 5pm for my «appointment» it is 9:20 and I have my original tires on my rims. At 630 pm I was told 20 minutes and I did not ask. I dont like being lied to. However if your Hispanic you can come in after and leave before somehow. The black girl is still waiting with me. me. I’m sure it didn’t help I paid right away when prompted and watch others pay when leaving. I’d find somewhere else.

I’ve been coming here for a few years now. I do make an appt. and go when Brian is at the front desk is working. I find him to be really knowledgeable and thorough… he always checks out the work to be certain it’s done. It’s been my experience that chain shops like this have some ebb and flow to the mechanics, so I make it a point to find someone at the front I can rely on.
Someone, someday is going to screw up — because it happens but I’ve been very successful with this location and these guys. I also do my part by making appointments and I’ve never had an issue due to time factor. I do, however, build in some wait time should that happen.

This is a terrible business and totally unprofessional. DO NOT, I repeat DO NOT go here. From Oct-​Nov 2014 I received various maintenance from this tire plus location, oil change, timing belt, water pump, coolant flush, inspection, new tires, and life time alignments. Dec 2^nd my car wouldn’t start and I found out my battery was corroded (even though I was just at tire plus, they didn’t say anything). I took it to the dealership and come to find out Tire plus did not do my coolant flush even though they charged me for it and said they would. the dealership showed me the coolant was brown and murky. I contacted tire plus and they said they remembered me because I had corrosion, however they didn’t tell me that. Plus they agreed to refund the coolant, which they still have not. This place scammed me and failed to do work, plus failed to report the corrosion.
I wish could give them no stars for scamming me

I’ve been a regular customer for at least 4 years. I like to come in first thing Sunday mornings. The last two visits have been a real test of my patience. They have always had a problem with their garage shop employees getting to work on time. That held up everyone. now with this most recent visit, I was the third person in, I wanted an oil change and a transmission oil change. They’ve had a lot of customers, but I’m still here waiting for thing’s to finish up and I’ve been here for two and a half hours. Something needs to change.

i came here to get a tire plugged. turns out, not one, but two of my tires were leaking air. the guy running the shop showed me how one of the tires could be plugged, but that i would have to replace the second one. i like that he showed me where the puncture was on the tire so i knew he wasn’t trying to squeeze unnecessary money out of me.
the service was friendly, and fast, and their rates on tires are competitive. i will be visiting again next time i need tired.