Ulta Beauty

This is specifically a review of the Salon. I had been there a few times and found it reasonable for a cut and style; granted, I never had the same stylist — they seem to turn-​over like crazy. I made an appointment online for Ima. Her rate stated online was $ 37. Fine.
I was the first appointment of the day (11:00 a.m. on a Sunday). When she walked-​up, she didn’t even greet me. She just gestured to the chair and told me to sit. (Hindsight: I should have turned around and walked out at that point.) She spent about 7 minutes fooling around with the supplies and crap while I sat in the chair waiting. She came over and spent 10 seconds listening to what I was looking for and then ushered me over to the hair washing station. While washing my hair, she indicated that my cut would cost $ 11 more because I had long hair. It was about 8 inches below my shoulders. I wanted 6 inches chopped. She said it was the salon’s policy — not hers. I was committed at this point, so what could I do?
She proceeded to cut my hair with no conversation — no smiles — nothing.
When she was done, my bill included a charge for texturing — not «extra charge for long hair». I should have spoken to the manager at this point because something just didn’t seem right. The more I thought about it that day, the more I realized that she just made that crap-​up. She knew she had me and banked on the fact that I would believe her. There was no one else in the salon to see her overcharging customers. There was no one that would know what was actually done to my hair. Nothing. I have been totally taken advantage of by her and I am angry about it. I will not be going back to this salon and I will be making sure everyone knows that she’s a fraud.

Great place to stop to grab your cosmetics. They have nearly everything I need (if they carried MAC, my life would be complete). In fact, every time I go inside, I find more things I «need» — it’s dangerous like that. Friendly and helpful service.
I have also used their brow bar. They do a great job, but I found them to be a little more expensive than other spots in the area.