I didn’t actually eat here but please keep reading. I was at the outlet mall a last Thursday, around 8:30pm. My mom is a diebetic with acute pancreatitis and needed to take her medication. But, we forgot to bring water. So I ran from the car(which was parked by rue 21) all the way to the vending machine by Mongolian Grill. After i tried to get some water, both Machines were sold out. I ran into Mongolian Grill to buy some water. When I walked in, the only person working was an older orental man.(Whom was very much glued to the TV) I asked him if I could buy a bottle of water. He said, «No. No water! you go café in Chocolate factory!» I told him that I had money to pay him. He said, «No! You go chocolate factory!» I thanked him for his information and ran all the way to the chocolate factory as fast as I could. Knowing that my mom could get really sick or even die if she didnt stay on her medicine schedule. The Lady in the chocolate factory was very nice and alowed me to buy a bottle of water. I then quickly ran back to the car and told my mom what happened. She took her medication and then drove to the mongolian grill. She was absolutely livid. That man could have killed my mom by doing that! So my mom walked in and asked, «Was a young lady just in here asking to buy water?» He said, «yes, i send her chocolate factory.» She said, «Exuse me. Don’t you have water in that cooler back there??» Pointing to the glass fridge behind the counter. He replied, raising his voice, «uh.uh. I send her to chocolate factory!» Thats when she started raising her voice«You almost caused a fatal accident tonight! I could have died! Don’t you ever treat my daughter like that ever! You will regret it!» He said, «She out of breath I no understand her! I send her chocolate factory!!» Thats where he started yelling at my mom, in his language, She said, «This is america! You speak american! I bet if one of YOUR kind walked in here asking for water, you would give it to them! You could have killed me! Don’t you ever treat anyone with as much disrespect as you have treated my daughter and I! And after this, i will make sure EVERYONE knows not to come here!» He kept yelling fake ‘im sorry’s at my mom as she walked out. These people at the Chocolate factory are such great people. Give these people lots of business and good reviews!!! They saved my mom!!!
AbbyandEvaMom B.
Place rating: 5 Renton, WA
OMG their caramel turtles and walnut fudge are divine! I think I’ve died and gone to heaven with every bite! YUMMY
Jessica K.
Place rating: 5 Issaquah, WA
Their espresso is delicious! I don’t know what it is they do to it, but it’s richly flavored, never acid, and just a touch bitter. Their ice cream is also very good, with really nicely sized scoops. We usually get coffees and a caramel apple with peanuts to share and have never been disappointed. The people who work there have been there since as long as I’ve been going here, so over ten years. I used to come here for the apples after hiking Rattlesnake with my family as a little kid and that still hasn’t changed.
Kerri J.
Place rating: 4 Woodinville, WA
I’m always excited when I see a Rocky Mountain Chocolate Factory. The only thing is, I didn’t even realize this was here my first two visits to the outlet mall. It’s tucked back in a corner and you can’t see it at all from certain angles. Some of my favorites from the Rocky Mountain Chocolate Factory are their caramel apples, coconut haystacks, and chocolate covered strawberries. I find that these chocolate shops are uniform across the board which I really appreciate. On my last visit I got some maple walnut fudge(my FAVORITE) and an Italian soda. I wasn’t sure which flavor I wanted since they didn’t have peach and she suggested coconut lime. I’m glad she did because it was delicious. The fudge was just as good as always. The only thing I thought was a little odd about my last visit was the fudge was dated January 30th. I bought it March 7th. I’m not sure if that was the sell by or made date. Either way it’s a little disappointing to buy over a month old hand wrapped in Saran Wrap fudge. I know this location doesn’t get as much traffic and It still tasted fine but if I’m paying 7 dollars for a little block of fudge it probably should be fresh. Honestly I’d buy it again because it’s the best and I’m hoping its a fluke. So I guess if you buy fudge check the date if you care. The girl working was really sweet. Ya the prices seem a little steep but it’s a nice special place to get a treat. I’d recommend stopping by I’ve never been upset by my visits.
Sara p.
Place rating: 5 North Bend, WA
Read my tip above
Randi S.
Place rating: 4 Seattle, WA
Yum! I followed my mom in here before Christmas against my better judgement. I usually try to avoid these places because I know once I set my foot in the door I will have a meltdown! The sights! The smells! Well, of course they had everything you could ever want dipped in white or milk or dark chocolate, drizzled and dipped into anything… every variety of sprinkle on a caramel apple, etc etc. What made me cave in(I know, twist my arm, right?) were the white chocolate dipped marshmallows on a stick, and the sugar free white peppermint bark!!! SO tasty. I wonder what they have for valentines day? Hmmm…