This location seems small. Was here this past weekend for my niece’s birthday. The staff to me seemed to want to rush you during your party but I get that you get slotted these different hours before the next party comes in. Personally I don’t think I’d ever host my kids party here for so many reason but mostly cause its just over crowded and seems out of control. The foods is just okay, the pizza is always good but other than that might as well spend your money somewhere else. When we were leaving there was a line out the door of people waiting to get in. I get it, its a kids place, it will be loud and crazy.
Diana V.
Place rating: 4 Jersey City, NJ
Liked this location better than the Jersey City one. More for my toddler to do here. Staff is very nice and helpful. We will definitely be back.
Carmen P.
Place rating: 2 Ridgefield, NJ
This location is ok. They seem a bit understaffed. You’ll have to wait for everything because only one or two people work the whole front– ordering food, getting a prize, coming in or leaving. The food is hot and fresh when it comes though, no complaints there. All of the adults and children I’ve encountered here seem friendly and respectful. My big issue with this place is cleanliness. My daughter was crawling around in the toddler area, and I noticed the yellow area around the slide was black with dirt and grime. A closer look at the whole area and it was quite evident it doesn’t cleaned often, and may never get a thorough cleaning. Will it stop me from coming? I’m not sure. I’ll have to see how other locations compare. I just want my daughter to be able to have some fun in a clean and safe environment!
Taress J.
Place rating: 4 Ridgefield, NJ
The food is great the place looks better than it was before only problem is that they should clean up a little more. The pizza is delicious but they should add more lights
Daisy M.
Place rating: 5 Bergenfield, NJ
Jerry the manager was very helpful tonight. We had 2 issues: delayed food service & ticket counter machine broke as we were using it. These were minor issues that were addressed by him as soon as he was notified about them. he was calm, professional, punctual and was very well kept. great customer service. no machines were out of service, ample parking, friendly staff, visibly clean. will definitely be coming back.
Tejwattie C.
Place rating: 1 Jersey City, NJ
Absolutely the worst chuck e cheeses. PARENTS, please you’re better off taking your kids to the local park or if you’re looking for an indoor activity, the movie theater might be a better than this dump for a place. First let me start of with the grossest thing EVER! My 4 ½ year old niece was about to go up into the play place when she saw poop in the entrance! I mean SERIOUSLY??? A parent didn’t notice their child was shitting there? My niece wanted to leave immediately. More than half of their machines are broken or doesn’t give any tickets(although they do give you back your tokens). Food is usually horrible. Seriously, this location needs new management or should just shut down!
Matthew M.
Place rating: 1 Philadelphia, PA
This is the best CHuck E Cheese. There are games… pizza… and animatronic dolls. Heavenb for me. Help Much fun on saturdays. do not go alone as people get sangry. The manager complimented me on my hat which was chill. Dont go to late or miss the show! No teenage mutant ninja turtles — 1 star
Raj B.
Place rating: 4 Edgewater, NJ
I usually hate Chuck E Cheese. I had my 8th birthday party their and fell in love 25 years ago. But now having to face the crowds, annoyed parents, crazy # of kids, it becomes painful over the weekends. But as a last minute option, I planned a party for my 3 year old. Luckily that day wasnt too busy on a Sunday. Alena, the birthday coordinator was super helpful and calm. The birthday host was nice — a bit not interested, but was still nice. Overall it was a good party and everyone had a good time. There was a mistake with our billing and they quickly took care of it. So four cheers for Chuck E Cheese.
Rachel W.
Place rating: 1 Saddle Brook, NJ
The absolute worst Chucke Cheese that I have ever been too. They do not serve beer. The manager flat out told me that the salad bar was no good. He said there was a party that was taking to much so he wasn’t putting anything new out until they leave! There was no ice in the ice machine. Over half the games were broken or did not give you tickets. The place was over– filled with parents who did not watch there child or children! There were maybe 5 year kids running around carrying there younger siblings as there parent’s sat on there chunky butt’s gossiping! Horrible. The staff was not friendly!!! We did not see one staff member smile. After 3 games I gave up telling the manager the machines were broken and getting our tokens back!!! We will never go back there ever! The pizza didn’t even have sauce on it!
Roderick A.
Place rating: 3 Jersey City, NY
(with apologies to Quentin Tarantino) INT. CHUCK E. CHEESELOBBY– AFTERNOON Roderick is with his niece, to celebrate her 5th birthday. NIECE(running towards Roderick) The merry go round, Tito Rick. I want to ride the f*cking merry go round. RODERICK okay but pictures. We have to take f*cking pictures first. Because i promised your mom, I promised my sister, that i would take pictures. I mean, we’re taking pictures. We’re taking g*ddamn pictures. NIECE(sighingly) Awwwwright… INT. CHUCK E. CHEESERESTAURANT — AFTERNOON Kids are running amok inside Chuck E. Cheese lobby itself. Avril Lavigne’s «Sk8tr Boi» is blaring throughout the restaurant speakers. Roderick is ordering food at the front counter. SERVER Can I help you, sir? RODERICK Yes, the pizza. What can I get with that? What f*cking toppings do I get to choose from? Please tell me. SERVER You have the sausage, the pepperoni, canadian bacon, anchovies, mushrooms, extra cheese. You want chicken? Sir, we have chicken. RODERICK Okay, we will take a large pizza. We’ll give the canadian bacon and the mushroom a day in court. But we want it well done. And when I say well done, I mean WELL F*CKINGDONE. Burnt to a crisp. Thats how I take my pizza. SERVER Sodas? RODERICK Three sodas. Three, count’ em: 1−2− f*cking 3. (BAM! Slams the cash onto the counter) INT. CHUCK E. CHEESEAMUSEMENTROOM — AFTERNOON RODERICK F*ck you! I did put the f*cking token in the motherf*cking machine! Is it my fault that the stupid ass video game doesn’t work? You explain that to a five year old kid, sir. Please, try to do that. If you can, I’ll give you a f*cking medal. WAITRESS Sir, there’s no reason to be mad. We will gladly give you 30 free tokens as a gesture of good will and as an apology. RODERICK Well, now THATS how to conduct business. Thank you, m’am.