This is a combo review for the last 4 visits. One time they wouldn’t take a coupon. Second time I ask for horsey sauce and all I get in the bag is about 10 packets of Arby’s sauce. Another time: Drive through was insanely slow. Final visit: The meat slicer is broken so they can’t sell any beef? Huh? How does that even happen? The other issue I have with this location is they are always out of turnovers every time I go there. Literally every time.
Lawrence A.
Place rating: 1 North Las Vegas, NV
if could I wouldn’t give any stars! drive thru takes too long to get an order I’ve watched 4 to 5 people inside that have gotten their orders before I did… wasting fuel while waiting… situation is unacceptable especially paying 10 dollars for a meal…
Michael M.
Place rating: 1 Ogden, UT
Terrible customer service. Food made incorrectly. Restaurant was dirty. What else is there to say. Avoid this Arby’s at all cost!
Chuck F.
Place rating: 1 North Las Vegas, NV
This review isn’t for food quality or service in general. This review is for an act of shadiness by the person working drive-thru on 11÷29÷15 at approx. 1pm. I’ve visited this Arby’s drive-thru before within the last two weeks and have spent about $ 10-$ 15 that last time, used my credit card and never had to sign for it. This time, they handed me a slip that had no signature line on it and stated«Signature not Required». I let the person know and they said«Your bank doesn’t require it, but it’s company policy to sign.» As I’ve stated there is nowhere to sign on this slip that looked like a normal receipt. Needless to say I will be eyeballing my account for weeks to come for fraudulent charges.
Lucy M.
Place rating: 1 North Las Vegas, NV
Don’t get tricked like I did. Ordered a «Loaded Italian», it came with 2 thinly sliced of ham cut into a circle as big as a piece of pepperoni, ½ thin, thin slice of cheese and lots of lettuce with 2 half tomato slices. That’s it! Get me once shame on you. Get me twice shame on me. That’s not going to happen EVER!
Javier Z.
Place rating: 3 Gardena, CA
I’m only giving this place a three just because the food is good but the customer service I just received was not all that great the girl is talking to you like she doesn’t want to be there or having a bad day. But your in customer service you have to be cheery when it comes to customers at least that’s my point of view. And I have been to this place before this is my 4th or 5th time here and never had a problem with customer service. I just think the girl has to work on her Attitude.
Michelle J.
Place rating: 5 North Las Vegas, NV
The cashier was extremely efficient. He got my order right the first time without making me repeat anything at the drive thru window. After he gave me my total, I made the decision to add a bottle of that fabulous Arby’s Sauce they now sell by the bottle! Heaven! He told me he would have my updated total at the window. When I got to the window and he gave me the total, I asked if that included the bottle of sauce. He responded, «I’ll take care of it.» He then gave me the bottle for free! Oh yes! I’ll be back!
River H.
Place rating: 4 Las Vegas, NV
This is our second time at Arby’s for the King’s Hawaiian sandwiches, we typically don’t frequent Arby’s very often but these sandwiches have brought us back twice in a month which is unheard of. The service was okay, the food was good, the fries were hot. Would I drive across town for Arby’s? No, but just down the street is fine with me. 4 stars because this happens to be a location with competent staff, fresh curly fries, and a soda machine that was well stocked. What more could you ask for?
Michael H.
Place rating: 1 North Las Vegas, NV
As usual they slop a whole bunch of secret sauce so you can’t taste the beef or the rest of the sandwich. I had the new advertised Rueben and sure wasn’t impressed.
K T.
Place rating: 1 Las Vegas, NV
Went to this Arbys a few days ago because I was craving the Ultimate Angus(Three Cheese and Bacon) sandwich. The advertised picture of this sandwich looks amazing. Well to my surprise, once I received my sandwich, it looked like a totally different item. The bread was even different. It was horrible. I know food doesnt always look as advertised but this was not even close.
Darla L.
Place rating: 1 Las Vegas, NV
HORRIBLESERVICE! The guy that took my order took it wrong, when I drove all the way back to exchange it I ask for a fresh meal because I had to wait 15 minutes in line for the people in front of me to exchange the mistaken order. The guy argued with me about how long I waited(the point was moot either way), told his co-workers I was asking for a «free meal»(I said«fresh meal»), then he gave me the WRONG order the second time too! I had to argue with him again what I had ordered, and he kept giving me dirty looks! I don’t have any sort of speech impediment and I’ve never had someone have a problem understanding me before, so it was definitely a problem with this guy. RUDE! Oh, and he didn’t give me a receipt for my order either of THREE times it took to get it straight.