Avis Rent A Car

Avis is the biggest rip off. I would never use them again or even this location that is «reopened». I got a quote on line for 50 $ on a car. After arriving to get my rental they didn’t have what I reserved so he made my upgrade cuz I had no chose. Then from 50 $ that I was pay I got charged 177.00. Never again will I use these people again. I went to Fox car rental and rented my car for 45 $ only. Great customer service at Fox car rental.

I am from California, not Canada like the previous reviewer, so my point of reference is different. But, I was very happy with the attitude of the customer service reps there. I am an Avis Preferred member so my check out was quite painless, but I put a high value in the smiles and attitude of the service reps I deal with and they were very very nice here. AND, had candy out for Halloween ;).

Canadians beware. There is a 3% charge if you want to pay with a Canadian credit card. Somehow a $ 43.72 charge became $ 67.30, even at at exchange rate of 1.08 (on the receipt) plus 3% does not add up to 35% (which I was charged). Now I have to call customer service to correct this. Honestly, the most important thing to me when renting a car is that the cost is as quoted and I don’t spend extra time dealing with the rental. I did return the rental to a different location (West Craig rd in North Las Vegas), they didn’t accept cash, and their card reader couldn’t take my debit card, which is the only reason I went with the credit card. Like another review said, AVIS just doesn’t have their business practices together (a 3^rd party runs the north las vegas location). I routinely use rental agencies and I do not have problems, I was giving AVIS a shot, I won’t be back.