Fantastic Sams

disappointed with the service. not totally impressed with the cutting either. had to drive other salon nearby to have my haircut fixed.

I’m very picky about who cuts my hair considering I have very thick n wavy texture kind of hair, but I gave it shot and had a great experience shop is super clean and organized! They all use new, more modern tools & products amen! lol but Marlene cut my hair and it was simple even and pretty! I’m. a simple woman and she did a great job! plus prices are cheap!

My wife has never had someone mess up her hair as bad as Stephanie the stylist did. Turned her hair orange!

I made the mistake of going to the hair salon on base. I told the woman I wanted my usual… and showed her a picture. Just basic layered cut. She totally butchered it. After reading the below reviews about Donna, I called her in a panic and she told me to come right in. She tried to fix it, but after a while, she admitted that the haircut was horrible and instead of trying to fix it, she’d go about it like she was just doing a new haircut. She spent almost an hour on me… she took her time, and did an AMAZING job. It looked a million times better than it did when I came in. She is just. a hair saver. I am definately going back to her!

I brought in a coupon and asked them if I could use it, before I even sat down. They said it wasn’t a problem. But once I went to pay, they didn’t want to honor it. They even wanted to charge me for having to mix extra hair dye. My hair isn’t even shoulder length, and there was a ton of extra mixture in the bowl. There was no reason she needed extra. The color I picked was «light ash brown», which apparently turns into «dark ass black» when your stylist is outside smoking a cigarette and leaves the color on for ten minutes too long. All in all, the staff was very unprofessional, and the lady that did my hair looked like she just rolled out of bed that morning and threw on some old ratty clothes. I don’t even think she had brushed her hair. What a slob.

I used to bring my kids to Fantastic Sams when I was back in Orange County, CA. The girl at Fantastic Sams used to do a great job on my kids and knew exactly what I wanted for the styles. That’s why I looked for Fantastic Sams when I moved here. I don’t like to make appointment, I take my kids whenever it fits our schedule. So each time I would get a different hair stylist. So far so good for the results except only one time I wasn’t perfectly content. But it was ok. But well, this is not a fancy place that has the fancy cut. For kids, it is totally good.

Ok i walked in to this place while i was out there for a business trip and was in need of a cut bad i’m usually really picky about who cuts my hair (because its really thick and curly and can look really bad if cut wrong) but i had a big meeting at a casino and needed to look my best. So this women named Kat came up and asked me what i needed and how i liked my hair cut i gave her a general overview of what i liked and asked her to cut it how she would like it, well needless to say when she was done it looked great. There are people who learn to cut hair and then there are people who have natural talent to cut hair and kat was born to style hair thank you, you did an amazing job. I’ll be see you for another trim next time im in town.

Was around the area and saw fantastic sams, so I figured… eh, why not get a trim.
Customer service was just «Ok» but customer service is a big deal to me, otherwise they would have gotten a 4 star. The girl that trimmed my hair was good though. She was pretty fast and trimmed it exactly how i wanted.

So my usual hair girl has decided to spend the majority of her time in the barber shop, which leaves her customers fighting over the remainder of her time. She’s booked up through the end of the month. I was forced to look elsewhere. Knowing that my thick head of hair required tons of work, color and highlights, I was looking for someone experienced. I called this salon basically for the lower prices. The location itself was adequate. Not fabulous, but I knew that going in there. I was less than thrilled with the smokers that went out back to smoke frequently and left the door open, which meant the salon also smelled of smoke. I will however give awesome KUDOS to Donna who has 27+yrs of experience cutting hair and did an amazing job on my hair. She was A++ with customer service offered me drinks, and got me a water to drink. She was professional, and kind. She also applied aloe to my sensitive hair line, as a plus to me, my skin gets irritated easily when coloring. She colored my hair, did highlights (about 6 foils) applied toner, cut, and then blow dried me out. She also gave me a military discount, and my total price was far below what I was expecting! Donna is definitely the gem in this establishment. So because of the smoking, it’s the reason I’m giving them only 2 stars.