The Container Store

Container stores are generally very well organized, associates are helpful, stocked with expensive but quality items. This one unfortunately is always slow with the check-​out, rude associates, or frozen check-​out terminals. My advice head to a different container store.

The options are unlimited but way overpriced. We went to find closet storage for our nursery and decided to custom build an Elfa shelf. It took 3 sales associates to answer the most basic questions and when we went to check out had sticker shock that it was over $ 200. We didn’t buy it.
We went to menards the same and paid $ 80 for something just as nice.

It’s so easy to become addicted to this place! It’s just so hard to get organized, but this place has it all… well, has most of it!
I just tricked out my desk with matching inbox, letter holder, files boxes, etc. On to my closet next. My issue is that I am never really prepared with measurements and such when I get to the store… but no worries. Join their POP club for free and you can return without a receipt (where did I put that receipt again?) You know I need more that this store to keep organized!
The staff is helpful, but they also leave you alone to browse and look.

Great products and solutions to make your crib pretty, organized, and tangle free all at the same time.
If you can’t find your dream paper towel holder or trash can here, it dosen’t exist.
Service is helpful and cheerful. And they’re really cool on returns.
Only knock here is things are a tad on the pricey side.

Great store if you’re looking for a container. Tons of containers tons any shape size material you want. If I was looking for a container this is where I would go. Storage options also.

I have been a client for many years, lots of things in our home are from this establishment. Recently we moved, and took with us the ELFA shelving system that we bought from another container store in Chicago few years ago. I went to the store in Northbrook to ask for an installation of the shelves in our new home. The store staff were busy, so they called for help. Help arrived in the form of a person who was too busy doing other things, who basically threw a promotion card at me and said:“We don’t do installation in the store, you will have to call this number”…I followed by calling the number, and the person on the line wanted to see the history of a purchase from 4 years ago, plus the «design»…I explained that there is no design, and that I just want to put the shelves in my garage. Customer service told me to go to the store… get the picture? In short, they do not do installation!
When they couldn’t find the history of the purchase they started to treat me like a cheat, someone who is not their client, they offer NO SOLUTION, they do not know how to make it easy to be a customer.
I’m done with them, and I will do my best to spread this story to all my friends and family.

I love the container store. It has a plethora of organizing ideas and products. I kind of wish that I could use everything in the store and have a completely organized and good looking home. Never gonna happen!
During the holidays the have the best wrapping, ribbons and bows and lots of cool stocking stuffers.
The other night I was in the store looking for items to organize my kitchen desk. On of the staffers came over to see if she could help. She was super friendly and made my task and evening so much more enjoyable!

I loved this place so much I got a job here! The staff is always amazing, and you can spend hours looking down each isle, wanderlust– the opportunity to get yourself together!

The store has very nice merchandise, that’s for sure, but based on two previous visits, I’ve found the sales staff for the Elfa shelving system to be rather pushy – if not aggressive – in their sales approach. I was on both occasions repeatedly pressured to get quotes for options I clearly indicated I didn’t want at the outset. Also, on both occasions, I was greeted with total cost quotes that were WAY above what I’d estimated (you’d think I’d have learned the first time around – when I ended up shelling out nearly $ 400 on my first new Elfa closet!).
My reaction to the quote this time around (I can do it for half this amount at Menards, Lowes or Home Depot) was greeted with a far less than gracious or professional response from the sales person, with the result that I almost certainly won’t entertain the Elfa option again. My strong impression is that the sales staff are accustomed to high income customers who will usually say «yes» to all their add-​on suggestions – either that, or the Container Store Elfa sales staff are paid on commission (or else they were formerly car salespeople).
The long & short of my experience is that the product is very good, but not so good that it’s worth literally twice the cost of buying the components you need from elsewhere. I decided instead on a range of ‘Made in the USA’ shelving products from Menards — where there’s no sales pressure, no pretension, and just good down to earth & honest folk – people I’d rather do business with than those I’ve encountered at The Container Store.
Thanks for reading, and good luck with your storage projects!

I’m a big fan of organization and honestly, sections in my house would be organized like the Container Store’s if I had some more time in my day to do it.
The store is really neat with a lot of helpful solutions for your organizing needs and the staff seems very friendly as well. On a recent trip, my boyfriend and I had three different employees greet us and ask us if we needed help.
Also, they have a section where you can design and remodel your closet, which is nice.
However, the stuff can get pretty pricey and I’m sure that you can find most of those items elsewhere for a fraction of the cost.

This place is cool. They’ve got all sorts of containers and storage ideas: for the bedroom, the kitchen, the pantry, computer areas, etc… All sorts of fabulous ideas!
The only downfall to this store is the PRICE. It’s crazy expensive. But I guess you get what you pay for, this is quality stuff. (But I still think it’s over-​priced)

This gets a three star rating simply because their selection of storage pieces, containers and the like gets a five star rating, but their awfully high prices get a one star rating. So it averages out to three.
If I need to find a container to hold «something» a browse around this store will usually turn up several options. It’s also a great place to find all types of boxes if you want to give someone a gift that didn’t come in its own box. Good selection of Christmas wrapping and the like too.
But see your banker first, because you will spend a small fortune. My sister-​in-​law mentioned that The Party Store might have some similar options at lower prices — I might check them out next time. But for some pieces, The Container Store is the only game in town, and its probably just as cost effective spending the money there than chasing all over for items and spending the money on gas.
Finally, I always have experienced good customer service at this store — worth mentioning as that can be hard to come by nowadays.

I love what the store has to offer as far as products, but I have found, on multiple occasions, that the staff is rude at this particular location (Northbrook, IL).

Oh my. I just don’t get this store. It’s filled with over priced boxes and plastic. Useless! So, I have a (cs) gift card that’s going straight into the re-​gifting pile. Moving on…

Here’s a little secret: while I’m a terribly disorganized person, I LOVE the idea of organizing. And all the little containers and doodads that go with it. Perhaps someday my love of the accessories will grow into a love for the activity, but it’s unlikely.
Everytime I walk into this store I get a little, well, ok, a LOT overwhelmed. So much fun stuff! Everything you could possibly need to organize any room in your house, and then some!
My only gripes: 1) it’s expensive! You can get (some) of the same things for much less at other places (example: wrapping paper. unless you get it on sale here, get it somewhere else) and 2) they rearranged the whole store and, well, if I was overwhelmed before…
But I still love it and I will continue to shop here and amass organizational devices that just pile up among all the other clutter in my life.

I have to give this place 5 stars. I’m «California closeting» all my closets in my apartment. I decided to start with the easiest linen closet and walked in with no idea what I would find. I started looking at the selection, but then someone came to help me. They drew my picture up on the computer then started giving me options on the best way to maximize the space. Everyone was very friendly and I easily paid half what a professional would charge to design my closet. Oh and assembly is a snap… seriously, you really don’t need to pay for the installation even if you have no knack for putting things together, you can do this. I’m going back this weekend to tackle the main closet. They have nice finishes so its not just all wire. They have several wood finishes that look stylish and professional.