Coolco

Back in January 2013, Mike Kim, technician replaced the compressor, dryer, and dryer filter at around $ 540 for our sandwitch refrigerator at our restaurant. 5 months later, it didn’t work well and he came back and told me that the freon gas is short. No freon gas after all the work is done 5 months ago? He said he would charge me $ 50 for the extra freon gas which pissed me off. Ever since then, I didn’t use him for any maintenance for our all cooling equipments. On June 27, 2015, I’ve sent him a text message to come and take a look at the same refrigerator that gave up again after one and a half years. He didn’t respond right away. So, I called to his assistant at his office twice and still didn’t get any response and the technician didn’t even show up on the promised service call. When I called third time, she told me that she relayed my message to her boss and he didn’t contact me because there is a $ 50 unpaid invoice back in July 2013. Last Thursday, July 23, 2015, he texted me to pay the $ 50 past due without mentioning anything about his missed scheduled service nor when he can come in for the service. It seems that he wouldn’t come for the service if I don’t pay the $ 50 upfront. At that moment, I almost called him to say F words but decided not to bother him. I called other company to repair the refrigerator and found out the previous repair on this was not properly done. Be cautious if you ever use this company!