Johnson’s Heating & Air Conditioning

I have had to use Johnson three times in 15 years, most recently today. (twice for Ac and once for heating problems). The techs are honest and I have always been pleasantly surprised by the «bottom line». They respond quickly and their work is excellent.

We are unhappy with Johnson’s Heating and Cooling; particularly the service they provide in Greensburg, PA.
Our smart thermostat began sending us an alert that it was not receiving adequate power from the «Rh» line running to our 1920’s boiler powering our radiant heating system. As such, the boiler stopped working.
We paid $ 80 to have a tech come out and diagnose the issue, and we were sure to tell him about the «Rh line alert» we had received.
Upon inspecting our boiler, it was determined that a new gas valve was needed, and the whole boiler system (including pipes) would need to be replaced. The quote? $ 11,260.
We were suspicious of the diagnosis (as the valve has nothing to do with the wiring), and called in another heating company to come take a look.
The new tech quickly identified a blown fuse, and replaced the part for $ 240, including an after-​hours visit fee.
We simply don’t believe that a company could whiff that badly, so one of two things has become clear to us about Johnson’s:
1. They are liars looking for chumps who will pony up cash blindly.
2. They don’t know heating systems.
We’re not sure which scenario is more damning, so we’ll let you, the review reader, figure it out!
Take your hard-​earned savings somewhere else, and always, ALWAYS get a second opinion.