My clients hired Darren to fix some clogged drains and he has been nothing but professional and accommodating to them, especially since they can be difficult to work with. He charged a fair price for his time and was available to start additional work in a timely manner. I appreciate working with honest local people and I highly recommend Horizon’s services.
Chris S.
Place rating: 5 Santa Rosa, CA
I met Darren through a referral from a friend. I contacted him to give me a second opinion and estimate on a time-sensitive plumbing job. His estimate was far more attractive, which was great to hear. But you know you have to be a little cautious when you receive a considerably lower quote. Thankfully this was not one of those disappointing cases of ‘you get what you pay for’. Darren completed the job according to his quote and time frame. So the service, communication, and pricing was great. But here’s the primary reason I would recommend and refer Darren to others. The previous plumber told us we had to dig up the pipe in front of the house so they can access the sewer line. Darren did not rely on what the previous guy had told me. He wanted to check it himself. Well, it turned out the sewer line did NOT run out to the front of the house… it actually went out the side of the property. Needless to say, we would have wasted a couple hours of labor cost to dig up a big unnecessary hole in the front yard. Thanks to Darren we saved both time and money. P. S. He even contacted the City of Santa Rosa to come out and work on the sewer line at the street, which was actually part of the original problems for the sewer backing up.
Oscar M. R.
Place rating: 5 Rohnert Park, CA
This company deserves more than 5 stars. We first met the owner Darren a few months ago when we had raw sewage backing up in our 4-plex in Rohnert Park. We called 3 different companies all charging us over $ 5k to repair 50ft of sewer line and there was no digging it was only a liner. We found Darren, he showed up on time, and immediately analyze the problem and fixed it! total cost $ 2750.00NOT $ 5K. Again we had the same problem in another rental in Sant Rosa, all of my plumbers were busy and everyone else we called was asking $ 5k. We were running out of time, we need it fixed and our 1st time investor was low on cash. *light bulb turned on* and Horizon Plumbing jump in mind… called him, showed up on time, analyze the problem and fixed it ! total cost $ 2200 and not $ 5000 ! Darren has now become our #1 plumber. As the owner of a Property Management company is crucial to have a good team under you and I am glad to have Horizon Plumbing as our preferred vendor.