F-M Exteriors

I agree TOTALLY with the previous reviewer, Tony. They did exactly the same thing. They came and when they worked, they worked great. But they did leave trash and even DAMAGED the drive way. Then they claimed that there was a clause that allowed them to do that. Funny, I dont know of any companies that allow you to break people’s property as part of their contract! The work was not bad, but they almost never follow up on calls or services. It is really terrible. Look for another company!!!

I have two words to describe our experience: NIGHTMARE and FIASCO! I could write several pages of details but, frankly, i do not wish to expend any more of my valuable time dealing with this company or our roofing issue.

In the beginning, the experience with the pre-​adjuster team was great. They were very professional advocates on my behalf with the adjuster. Once the job was ordered, the crew did a great job installing the new roof and cleaning up after themselves, although they left the trash trailer in my driveway overnight, blocking my garage access. After the job is when the problems began. I realize the recent hailstorm has everyone busy, but their lack of follow-​up with some problems we had with screen replacement were unacceptable. After numerous calls and missed appointments, their production manager finally came out to the house and promised quick repairs. Nearly a month later no repairs, which forced me to call the original pre-​adjuster rep out, who promptly got the job done to my satisfaction. To add injury to the problems was the receipt of a final bill telling me «The work is complete, please pay the balance.» to which I replied «not a penny till the work’s done.» Would I recommend them, yes; however, you’ve got to stay on top of them or they will forget about you.