American Mattress

I purchased 2 sets of mattresses a couple months ago & Jerry was extremely helpful. Gave me a great deal and the best customer service. I highly recommend his location if you are in the market for some mattresses!!!

We have purchased two mattresses from American Mattress, the first at the North Avenue location and more recently at the Lake Street Oak Park location. I wanted to put this review under the Lake Street store location but I think since it is relatively new to town there isn’t a Unilocal entry yet for it. We had a great experience on North Ave, too, but we happened to walk by the Lake Street location after a visit to Sleepy’s which is only a few doors down so we stopped in. We have a 13-​year old boy quickly closing in on 6 feet so we needed an odd size of bed: a full XL. Sonny Vitale helped us and he was great! He had our son try all the different mattresses and helped him narrow down to a favorite that was in our price range. We got a much nicer deal and a delivery date 10 days quicker than Sleepy’s but what sold us was Sonny’s thoughtful, respectful and friendly manner. My husband said, «I would hire him (for his company)» and my husband is not easily impressed! I highly recommended this location.

Purchased a mattress from a great salesman named Jerry at the Oak Park location. When I walked in I was only thinking about making the purchase but after he told me the great price next thing I knew I had just purchased a new mattress!

I’m very happy with all the help and knowledge Jerry was able to provide me. He helped me find the best matters in my price range, Jerry wasn’t pushy and gave me time to make my decision! I highly recommend working with him he is helpful and knowledgeable and got me a fantastic deal !
The only con is I didn’t get a Serta Sheep :(

Shopping at American Mattress in Oak Park was a great experience, starting with the people working there. I went to a lot of different types of stores that sold mattresses before buying, but in the end, we bought here, the very first place I looked. I spoke to two salesman on different days — both were personable, very helpful and not the least bit pushy (pushy equals «no sale’ with me). They were accommodating, too. Our mattress was delivered the following day. They delivered it within the exact time-​frame they promised, with the deliveryman calling 10 minutes ahead to let me know when he’d arrive. As a bonus, he was pleasant when he showed up! Always a plus.
ps. FYI, not related to this store, but may be helpful in general… I read somewhere that it can take as long as 15 minutes of trying out a mattress to know if it’s right for you! Yikes, that’s a long time!

Quite honestly, this was my first mattress buying experience. I inherited my first mattress set from my parents and the second one was a purchase my ex-​hubby made before we were married. I have to tell you, this was by far the best shopping experience I have ever had, mattresses or otherwise. Jerry Platania, the store manager, is the best sales person I have ever encountered… really. I had no idea what I was looking for, but he helped me find the perfect mattress set for me and my son. Not only is Jerry knowledgeable about mattresses, he really put me at ease with his pleasant personality and his «I am here to make this as painless as possible» approach. I was referred to Jerry and I will always refer others to Jerry. Not only has he helped put my mind to rest, but my back as well. Thanks, Jerry! Be sure to visit American Mattress of Oak Park on the corner of Harlem & North Avenue. :)

I am so happy with the service I received at American Mattress in Oak Park. I bought a mattress there in September and recently realized that it was too soft and was causing me back problems. I knew it must have been well past their exchange period at this point, but decided to give them a call anyway to see if there was anything they could do. I spoke with Jerry, who made some phone calls and called me back to tell me that not only would they make an exception for me (I referred someone else there who also bought a mattress from them) and exchange my bed for a firmer mattress free of charge, they also would waive the cost for delivery of the new mattress and pick up for the old one! Jerry was so kind and helpful. I am so happy that they did this, as this would have otherwise been quite expensive for me. I would definitely recommend this store and Jerry’s service to anyone in the area who is in the market for a new bed. Thanks again, Jerry!

Run away DO NOT WALK from these guys…
They may, in fact, have some decent bedding… I mean c’mon its a mattress FFS. But you can buy bedding lots of places. Places that will honor their promises. Big stores like Macy’s or Costco, or Carsons.
But to get to the subjects at hand American Mattress — pay attention here,
After you’re greeted by their high school drop out salesperson and shaken hands, Wipe your hand off on one of their floor model beds. The ask to look at their warranty info… later ask to read the small print on the back of their receipt which basically denies everything their bedding expert promised you except that they’ll take your cash and deliver something to you.
God help you if you have ANY problems. They say in their 30 day guarantee, for example:
«American Mattress will gladly exchange your mattress set for one of equal value or as a credit against a mattress set of greater value only.»
What isn’t highlighted is that they’ll do this ONCE. One time only…
If you have a problem with the second one tough luck. If you can’t find another one you like, assuming you didn’t like the first one, you’re stuck If you want them to warranty something they’ll charge you ($ 60 – 80 to come out to look things over, depending on your location as I recall) to see what the problem is. If they recognize that there is an valid issue you get to pay HEFT shipping charges to replace it. Fun stuff huh?
Their motto should be. «We got your money now, you got no chance to get back.»
Their sales people leave a trail of slime behind them they are so slippery. The owner is even worse.

After moving into our new (70-​year-​old) home, my husband and I discovered on a Saturday evening that our box spring was too large to make it up the stairs.
We called Jerry (I think his name was) 10 minutes before closing on a Saturday night, and he agreed to save a 2-​piece box spring for us.
The next day, we ended up buying a mattress from Jerry, as well. He helped us haul out and load our new box springs/​mattresses. He was very helpful, friendly and quite knowledgeable about the area.

I’ve been in here twice now, once helping my mother shop for a guest bed, and recently for myself and my brother. Both sales men we did business with were very helpful, not pushy, not trying to get a sale, and completely honest with us. Mitch let us know that he could save the sale price with a ten dollar deposit, so we could shop around and find a better deal if it was out there. He told us how easily we could get our money back if we did find a better deal, and how we can continue shopping for so many days after our purchase to find a better price and they would refund the difference. Sounds like a deal to me!
This is a family owned place, and it really felt like that. I wasn’t pressured, i wasn’t harassed, and i felt comfortable looking at things that were in my price range, nothing above and beyond. The sales men we worked with both worked around our schedules to ensure that delivery was convenient for us, to the point where he got the delivery guy to double back so I wouldn’t have to leave work early. The delivery slots are 3 hours, not just «Thursday» and I really appreciate that they are willing to work around schedules like that. Much more convenient than waiting for the cable guy!
All in all, I was very impressed with the service here, and would recommend it highly. Plus it’s fun to lay on all the memory foam beds :)