Illinois Physical Medicine Group

When Dr. Rock was here the care was phenomenal! Since he left the 4 owners have decided to share patients. I am not interested in trying different techniques with experts that don’t know or care about me.
Once again the employees and office staff is a revolving door of faces. No one seems to last, and there is little continuity. I will not be returning.

Be very careful! They only take Groupons on Tuesday and Thursday mornings — not a good thing when you work Mon-​Fri, 8 – 5:00. It was awful trying to get an appointment. They did flex a little and I had an appointment but when I called to confirm, they said their computers crashed (I see this happens a lot from reading the other reviews). So what would have happened if I showed up for my appointment??? They could not reschedule me and I lost out on the massage. They seem to have no interest in accommodating Groupon customers.

If I could give this place zero or negative stars I would. I bought a Groupon for a 60 minute deep tissue massage for my mom as a Mother’s Day gift. The first time she called the woman who answered the phone told her that the computer system was down and that she couldn’t schedule an appointment at that time. IT problems happen to all businesses so it wasn’t a big deal.
My mom called back a week later and the same woman, who she said is extremely rude, told her AGAIN that the computer system was down and she could not schedule an appointment. I find it very difficult to believe that any professional business would have their computer system down for an entire week without getting it fixed.
After my mother stated that she called a week ago and was given the same excuse the woman supposedly took down her number and said she would call when the system was back up and working.
Of course my mom did not receive a call back after several days and I highly doubt the rude, unprofessional woman who answered the phone even took her number down in the first place.
Any place that has computer problems that last for over a week and then do not call back people who are interested in their services doesn’t deserve to be in business. IPMG should be embarrassed of the way their employee who answers the phone treats their customers.
And based on some of the other reviews here I am glad my mother never went for her massage. One person who leaves a bad review may be bitter but 2 – 3 means there is a pattern of poor service. Please don’t waste your time and money as I did.

I bought a groupon for a 60 minute deep tissue massage and came here yesterday morning.
I arrived 15 minutes early, filled out a form, and I went into my room about 5 minutes before my appointment time.
As soon as I walked into the room I noticed a faint smell of what I would describe as something similar to mildew. As I got on the table and laid my head on the head rest, the smell was even stronger.
As far as the massage therapist, she did an okay job. I told her I was having pain in my shoulder and though she focused on that area, she seemed to spend more time on the other shoulder. I think she may have forgotten which shoulder was bothering me.
During the massage, the room was cold and the smell was irritating. The room was not very relaxing at all. However this wasn’t the worst part. The 60 minute massage was only 45 minutes total!!! When she said she was finished and I sat up and looked at the clock, I didn’t even say anything. What was the point… She was done.
Giving this place ²⁄₅ stars because it was not a full 60 minute massage, the room wasn’t comfortable, and the «okay» job of the therapist.
I wouldn’t go back here.

im such an idiot & couldn’t find this place so I had to call them like 3 times & they directed me on how to get there. a lady actually stepped out of their doors & onto the parkin lot for me to see her! yaaaaaay for that extra nice customer service! the massage was awesome too! it was an hour that I got from groupon & it was worth it. I let her know that I was havin neck probs & she worked them out really well. will definitely be back!

Let me start by saying I love the team that I worked with at IPMG. I actually had a hamstring injury and was referred here by my primary care physician. I was skeptical at first because I had never worked with a chiropractor, but I did my research, went for it, and after 12 sessions, I was actually a little disappointed that I wasn’t going to have regular sessions on my calendar anymore!
For reference, I am in the health care field although I am not a clinician — I’m an administrator at a nearby hospital — and my girlfriend just started medical school at the University of Chicago, so I was very inclined to go the more traditional route of health care rehab. Dr. Rock was legit and fantastic — he took his time explaining everything and was patient with me as it took me a couple of sessions before I was ready to get a back adjustment. He knows his stuff, and, in addition to being a chiropractor, he used to be a personal trainer so he’s very useful for providing health and wellness guidance beyond just the focus on the back.
A normal one-​hour session for me included the following: 15-​minute targeted massage, exercises (doing them and learning new ones), a back adjustment, and STEM (electrical muscle stimulation). One of my biggest problems coming in was that I love playing sports, but I don’t love training, stretching, or practicing to play sports. This approach has led to a number of injuries over the last few years. My biggest takeaway was that, if I want to pretend like I’m athlete, I need to train like one too. This includes nearly daily stretching, active warming up before intense physical activity, and plenty of «core» exercises all of which is geared toward injury prevention. Hopefully I’m not giving away too many trade secrets, but I just wanted to share my tangible experience in case it helps someone make a decision!
Also of note is the fact that my insurance company covered this. I did have a somewhat steep co-​pay but that has more to do with my specific plan given that this was an out-​of-​network specialist. The IPMG worked with me to ensure I knew what the pricing was going to be for the 12 sessions after my initial exam and even came up with a payment plan that spread out the cost. The cost may have been a little steeper than I would’ve liked to have paid, BUT I knew that when I decided to pull the trigger and go for it.
I intend to keep coming back to this location to get longer, deep-​tissue massages.

I love this place! I love that’s its a «one stop shop» meaning I can get chiropractic adjustments, physical therapy, and e stim all in the same visit– in addition, although I haven’t tried it yet, they also do acupuncture. I feel like they really take an inside out way of looking at things instead if the «for every ill, there’s a pill». The staff has been very helpful and takes their time with each patient which is hard to find these days

Scammers. That is what this DOCTOR studied. I made an appointment only after assured that my insurance would cover the cost of my visit. I was extremely clear that I was only interested if covered by my insurance. Again, the DOCTOR confirmed as much. By the way, she does not deserve the status of being called a doctor. She is sloppy, unprofessional and extremely immature (age and behavior). Well, you guessed it. .. I arrived, had my «massage» and was told my insurance would not cover the costs but that I would be given a discounted rate for my inconvenience. I don’t know why I paid the $ 30. I should have walked out. The massage was the worst I have ever received. As the review below stated, I can confirm — it was a 1 hour back rub. Literally. She ran her hands up and down my spin for most of the massage.
DO NOT GIVE THIS DUMP A CHANCE.