Bollinger Nail Salon

I’ve been coming here for almost a year. Never had a bad experience. I typically get the same technician (I request Helen, she is a dear). I usually get the regular (not gel) mani/​pedi salon package. There is a scrub, paraffin wax, and massage included. I suppose I could nitpick little imperfections but overall the place is pretty good. It always looks clean and hygienic. There are other salons that charge less but I like this location and if you get to chatting with the technicians they are nice women. I’ve had to go back to get chipped polish fixed (totally my fault) and they are quick and cheerful fixing my mistakes.

This was one of the worst manicure/​pedicures I’ve ever had. We had an appt and when we showed up there was no one in there. We were seated right away and they got working on taking off our other polish. Then the problems started– They filed my nails over my black leggings and there was dust everywhere. She didn’t even wipe it off after, I had to. During the manicure I had to reach my arms across my body, as she wouldn’t walk around to the other side to paint/​clip. When she finished my manicure I noticed the polish was completely uneven on my thumb nail and i asked her to fix it– she did, but then I started realizing there was polish all over my skin and cuticles. I asked if she would remove it and she said when I wash my hands a few times it would come off. My pinky nail was also filed completely crooked and when I asked her to fix it she did. I also had polish in spots on my hand from when they took off the polish I had when I got there. At this point I was beyond over it and just wanted out. I will not go back and would not recommend.

The did a great job, and the staff are friendly. I had a gel mani, gel pedi, and my first Brazillian wax. When I say, the lady who took care of the waxing was amazing because I am extremely sensitive and I was about to flly off the table. I was flintching, squirming, couldn’t stay still if you paid me! I thought she was going to have to call someone to hold me down so she can do her job, but she helped me calm down and was very sweet and nuturing. We need more people like her in this world. I know she must have a lot of experience and patience. :)

Beautiful space, fantastic service and my gel mani/​pedi looks gorgeous. Definitely coming back.

I love this place! The interior of the salon is super cute. Everything is clean and just looks good lol. I got my toes done and they’re on point :) It’s a little more expensive then I’m use to, but it’s totally worth it.

Best gel manicure ever. Looks great, lasts forever. I also love how new and clean the place is. I usually walk in and have no trouble getting an appointment.
The regular manicures are ok… They could do a better job at not getting polish on my cuticles, but it’s not a huge deal since I usually get gel.

Unfortunately, I had a terrible experience here and won’t be coming back. It’s a beautiful salon with elegant décor, high prices, and some of the worst customer service I’ve experienced.
The day I was there, the salon was empty except for a handful of other clients who were waiting for their nails to dry. There were lots of nail technicians, though, all of whom were busy socializing or sitting in spa chairs, looking at their phones (much too busy to address me when I walked in, while the receptionist was on the phone). One of the many things that made my visit so unpleasant was that the other technicians were being quite nasty to the woman who was doing my manicure (an older woman called Nancy). I don’t understand Vietnamese but it was obvious by the tone of their voices and their body language that they were being extremely rude to her as she worked on me. It was like an adult «Mean Girls». She was quite stoic but it was terribly uncomfortable to me. At one point, she asked one of the women (the manager?) a question and the other one rolled her eyes, responded in a very rude tone, and actually held up her hand (like, «talk to the hand») as she walked away while barking at her.
Compounding all of this was that I initially asked for a manicure and a paraffin treatment for my feet to address my dry heels. First I was seated at a table in the front, then moved to a spa chair for the paraffin treatment and directed to put my feet in the tub. There was a lot of clipped language directed to Nancy about my feet and after she started my manicure, the other woman (again, possibly the manager) came out from the back room and told me they didn’t have paraffin after all. There was no offer of anything else as compensation. I would have gladly paid for a foot massage to have oil rubbed into my heels instead.
At the best salons that I’ve been to, when there are free nail techs, often they’ll work on each hand or foot to hasten the service time, which I really appreciate. This was not the case here. During my manicure, I counted at least five other free nail techs but none of them helped. Two went out for drinks, one was eating in the back (fair enough), and two were on their phones. For this price, I would have expected one to pitch in!
I will not be coming back here at all and hope the owners read this so they can address the toxic atmosphere amongst their employees.

Great service, I came in on a busy Saturday and they fit me right in happily. The place is gorgeous and the fragrance of their scrub is heavenly. Toes came out spectacular! A little more than I want to pay for a pedi (my regular shop has a offering similar to their signature pedi — well actually more components, for $ 7 less) thus the missing star, but I’d come back.

I went in during Mother’s Day weekend and BEAUTIFUL service. One lady was complaining about the prices, which is kind of funny how you expect cheap prices for a high end salon; and made the receptionist run around to please her because she was picky, rude and pregnant. Which was uncomfortable to watch, but overall I loved my nails and toes, I did relax and loved the sweet staff and experience! Will be coming back!

Great attention to detail and lovely store. There are other places and many options but my mani pedi from Bollinger is the longest lasting I have ever had!

Great pedis, hit or miss with the eyebrow wax though.

Def not returning here… Sloppy paint job on my toesies that looked like a 5 yr old painted… The worse mani I’ve ever received… I couldn’t have asked for a more simpler mani with no polish and no buff… I also asked for round shape and squarish/​choppy/​crooked/​uneven was the end results… The pics speak for itself… What salon lets their clients leave with crappy looking nails like this? They do, obviously! So disappointed that this cost me $ 40 for mani/​pedi and I left unsatisfied… I don’t mind paying a higher price for quality service, but this quality of service was only worth $ 5 not $ 40.

Highly recommend this place. They did a great job, it was clean, they were on time and I will go back.

This place is awesome! A little oasis of calm awaits you, as do the excellent and professional nail services. I opted for their signature pedicure, and loved every second of it. You choose your color, dip your feet into that warm water and let the massage-​chair go to work on your back. Nikki was the one who took such great care of me, giving a great foot rub, paraffin treatment and the works… I was floating on clouds by the time I left. Also, it’s beautiful in there, and not at all creepy or dirty, like can happen in nail places! A little pricey, but honestly, I think it’s worth it. Love it!

Yikes! $ 40 for a manicure and pedicure. I’m not sure if they included the removal of gel in that price, but it sure was expensive. However, the work done for my toes and fingernails was superb; not to mention that the massage was heavenly. The service was great and the ladies were very friendly and sociable. If I ever feel like spoiling myself, I’ll definitely book an appointment!

I have gone to this salon several times and I have walked away relaxed and happy. That is not what happened today. Service was rushed, massage was ruff and painful. Always have nails buffed they did a fast dull finished job. The young ladies were sweet but communication difficult. I love having mani/​pedi and I don’t mind if it’s pricy but it better be great this was far from great.

This was my first visit here. I went on a Sunday afternoon. After reading previous posts I decided to make an appt so I called the day before and I was able to get the time I wanted for Sunday. (2:30)
I am glad I made an appt because during my time there I saw multiple people walk in and ask if they had any appts for pedis available and they were «fully booked for the rest of the day»!
I arrived about 10 min early and was seen within minutes of my arrival. I was there for a pedicure and a full set.
Sofia did my pedicure first. She was very sweet. The massage lasted longer than I expected. But it was about the same as every other place I have been. No special scrubs or lotions. Just the basic pedicure you would expect.
Sofia and I were talking about my two kids and then I asked her
«how old do you think my daughter should be when I bring her in to have her nails done?» … Well…
I think she thought I was asking where my nail technician was, because she asked the receptionist to see where Angel was. I guess they use phones to communicate with them in the break room because I heard the receptionist call her saying «she wants her nails done now» … OMG no!!!
I felt terrible and it happened all so fast I didn’t know what to say!!! After an awkward silence… I asked Sofia if everything was ok. And she said yeah, Angel was probably eating food. Oh great. Now she thinks I am trying to disturb her lunch break!
I said no, no don’t worry about it let her eat, but about 5 mins later she came out and even through her mask, I could tell she was upset. She started my full set and my pedicure finished about 5 mins later so she moved me over to the manicure station.
She did an amazing job on my full set. I haven’t had acrylic nails in over 6 years I told her and she said since I have babies she won’t do them as pointy for me. I tried to continue to make small talk, but I could tell she was probably still upset I interrupted her lunch! :(
My visit was good but I think it’s a bit expensive.
–The pedicure is $ 28! (I might just continue for my full set and seek pedicures elsewhere for either «more for my money» or less money in general.)
–Full set was $ 30. (Hopefully I catch Angel again because she’s great at acrylics!)
:D
I gave them a each a good tip, to show my appreciation and hopefully that would make up for the confusion.
I will return there because I love how my nails look. Just have to bite the bullet and pay a bit more.

I called for an appointment and had one in 15 minutes!!!
Nikki was my technician — fabulous.
Beautiful décor, quiet and very comfortable.
Fair price and clean.
Go there you will love it!

I told the woman at the counter that I wanted a manicure and thought that she had seen my nails but apparently not. After sitting down and having two nails ruined the woman told me she didn’t have time to finish and they blamed me for not telling them that they were are gel. They are horrible and rude!

This is my favorite nail salon! They are always friendly, it’s relatively easy to get same day appointments, and they have tons of polish colors (gel and regular). I like that they have the gel nail polishes painted on the swatch wheel, so you aren’t rushed to pick right as you walk in the door.
They aren’t the cheapest, but you get what you pay for. A nice, clean environment, new magazines, and they do a great job on the actually nail painting and massage.