Francine Yep, M.D.

Dr. Yep has been my primary care physician since 1997. I have followed her from her two former practices! She is always prompt, knowledgeable, caring, thorough, listens to my concerns, and provides good preventative medical advice to keep me healthy. I am healthier and in better shape now, thanks, in part, to Dr. Yep! My 30-​year-​old daughter is also a patient of Dr. Yep’s! Highly recommend her for all age groups! She is the BEST!

Maybe Dr Yep is great, but I wouldn’t know because I can’t book a time to meet with her for another 5 months at the earliest. I don’t think it should list her as accepting new patients.

The world would be a better place if more doctors are like Dr. Yep. She has a wonderful bedside manner and is extremely knowledgeable and helpful. Our family is lucky to have her as our primary.

Dr. Yep is fantastic. I’ve seen her for a few years and my wife even longer. She is what I always hope for in a medical practitioner — smart, warm, caring and she works with you on your health issues. She is oriented to complementary medicine as I am but she respects what you (as the primary person in charge of your own health) wants to do.
I’d give her 10 stars if that were an options.

Dr. Yep has been my primary physician for several years. She is skilled, informed, smart, knowledgable, thorough, comprehensive, respectful, kind, and compassionate. Dr. Yep also understands and helps me cut through administrative morass. I am so fortunate and grateful to be under her care.

I was given my appointment for mid-​December 2014 when I called to book in October of this year, and in mid-​November received a call saying that Dr. Yep could not see me on that date. I was offered a date later in the week «to be confirmed» by Dr. Yep. I did not hear about my confirmation, so after Thanksgiving I called the office only to speak with a staff attendant who said «yes» he saw that Dr. Yep had not confirmed the appointment — and said he would flag my appointment to get a response from the doctor. Two days ago I receive a voicemail message from Dr. Yep’s office indicating that Dr. Yep cannot see me and could they offer an appointment with someone else in the practice. It is almost the end of the year and impossible to book an appointment with a doctor that I have vetted (no, I don’t just book an appointment with anyone that has M.D. after their name). When I called initially, I asked if Dr. Yep was taking new patients — I was told «yes». I can appreciate doctors having a economic/​financial necessity to be booked through the end of the year to finish the insurance year with a bang, but I don’t appreciate being used as an economic/​financial hedge where my health is concerned. I don’t care how highly rated a doctor may be, it’s disingenuous to say you are taking new patients when there is no chance/​small chance of doing intake within the timeframe needed by the patient. The end of the year is something of a crunch, for everyone, not just those in the medical profession. If Dr Yep would have just communicated to her staff/​appointment takers that no new patients are being taken at this time, or no appointments are available, I would respect that. But this kind of behaviour is not admirable.

I am a new patient of Dr. Yep’s and have seen her twice in the past six weeks. I’m so happy I chose her as my PCP!
Dr. Yep is queer and trans friendly, and I love that she incorporates things like breathing techniques and mindfulness into her practice. Her bedside manner is outstanding; she really listens and radiates warmth. I highly recommend her.

Dr. Yep has been my primary care physician for over a decade, ending a 3-​year search. She recently moved to a new practice and my partner and I followed her without hesitation. (TIP: If you act quickly, you can get in her practice. It won’t take long for it to fill up again.) Dr. Yep is thorough, sensible and knowledgeable about both Western medicine and Eastern and holistic approaches. She takes the time to listen, treats me like a partner and is warm and caring. She’s helped me navigate my family’s tricky medical decisions as well as my own. She remembers everything I tell her and cares about all of it. She’s pegged things about me that others have missed, and counseled restraint when I’ve been ready to do something foolish, and urged me to get things taken care of that I was putting off. I couldn’t ask for a better doctor.

I recently moved to the Bay Area and saw Dr. Yep for the first time. She is wonderful! I tend to put off medical exams, and avoid medications, and I was pleased to discover that she is open to discussing alternative modes of healing (diet, acupuncture, etc) with her patients. She describes herself as a «partner» in your health, which makes visiting the doctor seem much less scary and more like a collaboration between patient and provider, the way it should be. I’m glad to have found a great new PCP!

Dr. Yep was referred to me by a physician when I was looking for a new primary care physician. She has been my physician for over 9 years. She is an outstanding professional and a compassionate person. She is highly skilled, listens, tries to understand the cause of the health issue rather than «throwing medications» at you. She believes in the power of alternate therapies such as homeopathy and acupuncture and readily refers to a specialist when necessary. The on line patient portal is a very efficient way to communicate with Dr. Yep and she or her staff respond in 24 hours. I am blessed to have Dr. Yep as a member of my health care team.

Dr Yep, her colleagues, and their office staff have been top-​notch in all my dealings with them. Friendly, efficient, knowledgeable, attentive, and resourceful, every time. What’s not to like about that? We’re lucky to have them!

I do not know how «good» of a doctor she is because it seems like I will not get to see her.
I just got a new health insurance and I need to pick a primary doctor. My friend recommended Dr. Yep and said she is a good doctor, so I went onto my insurance website and saw that Dr. Yep is one of the doctors on the list and that she is taking new patients. I called her office, and after being put on hold for 10 mins, I was told that Dr Yep isn’t accepting new patients. WTH? Can someone pls update the list? The list of doctors that I am looking at is dated July 20, 2012. This is just frustrating!

I’ve seen Dr. Yep for seven years, and my children (ages 3 and 6) have seen her since birth. Dr. Frannie is warm, responsive, open, and thoughtful. She integrates western and holistic health care practices and advice, she is never rushed, and she remembers the details of our family life from year to year. (We are a two mom family, by the way.) The office staff is considerate, and we have always been able to make same day urgent appointments. My family is very fortunate to work with Dr. Yep.

Ten years ago, I hand-​picked Dr. Yep out of this Blue Cross PPO directory because I wanted a female doctor… the movie, «The Hand That Rocks The Cradle,» still haunts me to this day. Yes, I was very young then (and shouldn’t be watching the rate R thriller) and scared the beejeezus out of me!
Dr. Yep is an awesome doctor. She’s so personable that she remembers our personal conversations. I’ve had a doctor who was so cold and stoic. I don’t want to be seen by a robot! She’s very patient and never rush you out the door to move on to the next appointment, but that also presents the problem of her running over and being late for appointments, so sometimes you may be sitting in the examination room for a while. Once I waited at least 45 minutes past my scheduled appointment. I wasn’t sure if I should stay or go. And how much longer it’ll be.
It can be tough to get an appointment with her since she is in the office maximum of 2 – 3 days a week. I couldn’t get one for MONTHS for my physical! Oh wells… according to a quick physical for my life insurance, I’m in perfect health. Her hours begin early morning. The earliest is 7:45, I think. Although it may be difficult to make some appointments, the office does take same day emergency appointments. If Dr. Yep is unavailable, there are other practitioners you can see instead.
Located on Pill Hill (in close proximity to Summit), there is metered parking and a parking lot. The building offers valet service which you have to pay for. I don’t like exactly trust valets with my car…

Francine Yep has been my doctor for the last 10 years, and I recommend her very highly. She’s smart, compassionate, thorough, and funny, and she approaches medical care with an eye to overall well-​being, not just whatever symptom might have brought you in to the office. I really appreciate being treated as a person, not just a patient. Dr. Yep pays attention to the intersection between emotional health and physical health. She is also very open to acupuncture and other forms of holistic medicine, but makes sure the bases are covered in terms of western-​style medicine. On a couple of occasions I’ve gone in to see her and left with both a recommendation for acupuncture and a prescription for the standard «western» treatment in case the acupuncture didn’t bring results. Both times, the acupuncture solved the problem, so I ended up not needing the prescription.
The only drawback is that word seems to have gotten around, because her appointment slots book up a long time in advance. I’ve seen a few other doctors in the practice — Dr. Munich and Dr. Logan — and have always gotten good care. The office seems well-​run, too. Same-​day appointments are never a problem, and I haven’t run into any paperwork or billing snafus in the time that I’ve been there.

Honestly I can’t say enough positive things about Dr. Yep. Twice now I have come to her with an array of ambiguous symptoms and she has walked me through the process of inquiry, listening intently to information I give her, and working with me to figure out the cause of my issues. She is always patient, smart, and straight-​forward. She puts the CARE back into «healthcare.» I leave her office every time feeling I’ve had thorough, well thought-​out medical care and with my self-​esteem in tact (if you’ve ever had a bad doctor-​patient interaction, you know what I mean).