Hegenberger Chevron

This is the most depressing gas station I have ever been to. Yes I know its a gas station but wow the customer service is –0 if the guy behind the counter seemed any more angry I would think we were going to get in a fist fight. The gas pumps are horrible it took almost 5 minutes for the pump to start working correctly and when it did its one of the slowest pumps I’ve ever used. The inside seems disheveled and you can tell that the employees really don’t care. The female behind the sandwich counter was so rude to the customer she was helping I can’t believe she stayed and actually bought her sandwich. Thank God this is not my local Chevron and I will probably never ever have to come back here.

Anyone else get their credit card cloned here?

This place nickle and dimes you at every turn
Pay more to use a debit card. Pay 10 cents a gallon more if pay any other way than in cash or with your Chevron card. I won’t buy gas here anymore.

I stopped to get gas after leaving the Oakland Airport. This is the most convenient station. It was crowded and the pump I was able to get ad a sign that said please pay inside. I went inside and was told the Supreme/​Premium gas was all they had. I needed gas so I said okay and paid with cash. Put $ 50 down and went to start fueling. When I reached the pump, it looked as if the Regular was working just fine, but I picked the Supreme, because that’s what I was told was working… I didn’t want to mess anything up and have to go back in. I had a pretty strong feeling that I was lied to about the type of fuel available. I have emailed corporate with an official complaint to see if it can be looked into. It just didn’t seem right. I also wanted to use my Safeway Gas reward and I was told I could not.

chevron has a convience store here. at the back of same store is a subway.
brew: seattle’s best coffee (1.59)
–ok brew, just pricey compared to BK and Mcd.
2.5 stars,

Shady… buyer beware. Used my credit card outside to pump gas. An additional large charge shows up on my credit card statement. Called the Chevron to inform them of their mistake and let them know there may be something fraudulent going on. Got the quick, nothing we can do since you didn’t walk in to pay, and a hang up.

Around 12:15 in the afternoon, I went to this station to purchase gas and air. Proceeded to get gas with my credit card. Once I finished getting gas, I went over to the air station to fill up one of my tires that was low. I went inside to tell the gas attendant to turn on the air. He said I did not get gas. I told him that I just purchased it with my credit card just a few minutes ago. He looked on his terminal and told me I didn’t buy gas. You need to pay a dollar for air. I didn’t carry any cash on me. Showed him the credit card that I purchased it with and the pump I pumped the gas out of. Also letting him know how much gas I put in. I continued to argue with the gentleman and he would not giving me free air that I was entitled to. He was not going to give me any air for any reason. I guess I was not going to get the customer service and the air that I needed today. I wasn’t even going to give this station a star, but had to so that I can post this message.

Garbage gas station with their gas pumps that are not well maintained. Went up to one pump, slide my card in and it doesn’t pump gas. I walk inside and ask the guy and he says it’s not working, pull into another one. So I backed into the one behind me and this time it says go see cashier so I said f that I’m leaving, and canceled the transaction, or so I thought!
The screen goes back to the same greeting, enter Safeway card blah blah, so I thought it was canceled. I then leave and what do you know bank of America is calling me saying there is suspicious activity on my card and there is a charge of $ 126! Of course BOA took care of that, so other customers beware of these shitty maintained pumps or else you’ll be a victim of fraud!
To the owners that’s what you get for not maintaining your facility, someone got free gas and I’m not paying you for it because of BOA’s awesome fraud protection so you lost money!

yes. I am reviewing a gas station.
I only use Chevron gas in my car.. . i don’t know it’s some weird, warped brand loyalty. I am rethinking that…
I didn’t need gas but I did need air in one of my tires. I put a dollar worth of quarters in the air machine and it didn’t turn on. I went inside an asked the person at the counter to please turn on the air. He said it will turn on and I said no, I put in a dollar and it did not turn on. He said it would. It didn’t. I asked him to please turn on the air and he refused. I was getting frustrated and instead of arguing I just left.
I used to stop here to get gas twice a week.
Never again.
Over a dollar.
i feel petty, oh so petty.

Same as S J. This homeless looking guy pounced on my husband right when he put the nozzle in the car. Apparently he said the EXACT same thing. He needs to stop having ‘just got out of prison’…

Nice looking station until you put the nozzle in your car. I about feel over. I got panhandled at the Shell station 10 years ago at 4:30 in the morning and it scarred the… out of me. Guy says he just got out of prison and needed a few bucks to get a meal. I’d seen him on a bike as I pulled out of my hotel and needed to fill up before returning rental car. I’ve told that story so many times, I was so pissed I just took the car back empty.
Today I pull in Chevron at 4:00 PM bright sunny day put the nozzle in and guess what, same dude. He says hey just got out of prison, I say «I KNOW YOU», he jumps back says «you do not» I said yeh you hit me up a few years ago and got out of prison then. He says“I’ve never been in prision before”, I said guess so, he says «oh that was … prison». Then he says well can you help me out, I said heck no I helped you out before. Finally he leaves and hits the poor guy up at the next pump…
Why they keep letting this guy work the customers over is incredible…
Oakland has a new image? Yeh right… The first time I kicked myself for not first filling up in East Bay.
Fill up before you get into Oakland even if it’s middle of the day…