Silver Tree Marine LLC

Chris was great. He inspected a boat for me before I bought it. He was very easy to work with. Did a great job communicating. Also, agreed to meet my shipper at obscure times.

Run by College students and company is dishonest. Rented a sea ray and had the propeller checked before we went out. All three blades had damage prior to leaving and when we returned boat a different employee checked the prop and said there was a little more damage. Took $ 50 of our security deposit after paying them $ 1100 for two day rental. I am sure they are paid by commission, be wary and look at the other marinas for boat rental!

Broke the hinges on the engine cover of our boat and just closed it back up and allowed us to pick it up with out them saying a word. Battery was still hooked up and dead because they failed to unhook it as requested. When asked about it the manager/​owner? replied that «it just fell apart.» We had to bring it back in and show him that was impossible as the cover had a newly installed stainless steel plate where he said «it just fell apart.» Guess he never expected that!
Had to force them with legal action to do a half *@% fix. Not surprisingly, the fix didn’t hold and miraculously, our engine we never had a problem with, suddenly wouldn’t run. We found water in the carb. Prob. from when they were messing around with the «fix.» near the engine.
Had to pay someone else to fix it right and the back of the boat is all scratched up from the cover falling off from the failed fix.
STAY AWAY!

Horrible company. Kids working there didn’t care that the motor in the boat kept stalling, only pointed to the contract and said we should have called them. Okay, no phones in the middle of the lake. No offer for money off. Radio didn’t work. The attitudes and three children employees ganging up on us was incredulous. Go somewhere else, there are dozens of other options.

Recently rented a pontoon boat and kayak from Silver Tree while at Deep Creek Lake. For both rentals, there were issues.
The good:
Boats were in pretty good shape on the surface (you’ll see what I mean later). They stock newer boats that at least look good.
The Bad:
Both rentals encountered issues. The pontoon boat had a 60 HP engine that was probably firing on less than all cylinders. We got passed by similar boats with the same HP. Even after having some maintenance done, it still struggled to make wakes.
Now for the real issue. Upon picking up the boat, they do a pretty thorough inspection and make note of any previous damage to the prop. The girl who check the engine and prop made a note on the contract that there was slight damage to the prop due to previous renters hitting rocks. Upon returning the boat, we were charged $ 75 for damage to the prop, though it was in exactly the same shape as when we first got the boat. Even though they did have a diagram and notes of the pre-​existing damage, they still insisted that we had caused it.
Needless to say, I will not be renting from them again because I think this speaks volumes about the other underlying problems we encountered (the less than efficient engine). While their boats look great, the engines and props are obviously not cared for. There is no way to know how many families have been charged for the same damaged prop, and how many will be charged in the future. It really is a genius business practice. Simply charge for the same damage each time somebody rents the boat and you’ll never have to fix it.
Overall, the service we got from Silver Tree was good (most of the staff is kids working there for the summer — don’t set your standards too high). They are friendly, they deliver on time, and they have a wide variety of boats. If you rent from them, just be aware that you will probably pay for any damage that was already there when you first picked up the boat.