Get your ish together. After the remodel, thing have gone downhill. Consistently missing items. Then when you open up your food to eat you get this mess. Lack of meat cheese sauce etc. very skimpy on ingredients. Very unappetizing. Want others to know and be aware. Get this ish fixed or else you will start losing(if you haven’t yet) customers.
James W.
Place rating: 2 Martinez, CA
Painfully slow, no green sauce, asked for no ice… All of these things by them-self are nit-picks, but when they all happen at the same time, makes you wish that you didn’t stop… Time to write a review and still waiting…
Alex T.
Place rating: 2 Berkeley, CA
Oh. My. God. Dude. I regret everything. Came here because i was starving and needed something in my stomach before i started drinking at a near by bar. I should of ordered the crunchy tacos as i secretly love Taco bells crunchy tacos but, i went with the xxl Grilled stuffed burrito instead. I REGRETEVERYTHING. First off, there was nothing in this burrito but sour cream and refried beans. What happened to the rice, meat, cheese and everything else it used to come with? Maybe it’s just this location but all i got was a xxl grilled stuffed bean burrito with sour cream. Hence, the OMG, Dude. I regret everything! phrase as my stomach is still trying to recover. I think there’s something in those beans. I’m pretty sure the young lady who took my order didn’t wash her hands and went straight to making my burrito. Ugh, i should of ordered crunchy tacos. haha. They close around 10pm but their Drive-thru is open late at night and gets pretty packed. They just demolished and revamped the location so it looks a lot more«cleaner» then it did before. Despite this incident, i’d still come and get a couple tacos in desperate measures…
Ahmed S.
Place rating: 1 Oakland, CA
i was called a sand nigger by marissa at the drive thru because i told her she messed up my order and all she wanted to do is go back and forth. this place should get no stars if you are middle eastern or black do not buy food here the people that work here are racist… also they overcharge for all the food. because they just remodeled. SHECALLEDME A SANDNIGGER i could not understand why she said that to me i just wanted my order fixed.
Heather D.
Place rating: 1 Oakland, CA
I would give ZERO stars if I could! Honestly I only came here because my husband wanted Taco Bell. We just got back home from the drive-thru…we should know better… we didn’t check our bag before we left. This Taco Bell has gotten our order wrong pretty much every single time we go here! We were charged for the item, yet it doesn’t get into our bag! Thanks, Francisco B., you screwed us out of money and food today! This has happened so often and irritates me tremendously! One time they even charged our card twice and we didn’t even get half the food we ordered! Taco Bell or whoever owns this place, you really need to get people who can look at the screen and put what is on that screen into the bag!!! Nope. Not going here EVER again!
Leena O.
Place rating: 1 San Leandro, CA
This place don’t deserve any stars. They ALWAYS get the orders wrong, always forgets to give you your complete order and they don’t know how to make a damn taco! They need to stop hiring lazy people. I only came here because it was very close to my house. Next time, I’m going all the way to Alameda. ZEROSTARS.
Alejandro P.
Place rating: 4 Brentwood, CA
Never really go to Taco Bell as often as I used too but tonight I was exceptionally hungry jaja. I was coming off work early and I noticed that they were still open for another 20 minutes, it was 2:40 am. I hate being that person at the end of the night when all they want to do is close and get on out. But the man taking my order was still very friendly and provided great service. I’m not from the area but still wanted to shout him lol.
Victor G.
Place rating: 2 Oakland, CA
saw some grillers featured for HH(1), 2 – 5, chipotle, habanero, ghost pepper flavors eats: ordered 2, cashier rang up 3, she insisted i had to buy all 3 –no notice on poster –little difference in hotness, nothing but dough to eat crumbs: –2 stars for food/service.
Nolan B.
Place rating: 2 Alameda, CA
I mean it’s Taco Bell, it’s garbage, we all know and accept this. So I guess it really comes down to the customer services and this place is exceptionally bad. You kinda get that hurry up and order feel, no please, thank you. They just sort of hand you your bag of garbage with out looking in your direction. There is typically a crackhead sitting on the side of the window looking at you while you hand money to the teller and grab your food. I usually feel like I need to take a shower after going here, or call my mom and apologize for being a bad son.
David R.
Place rating: 1 Oakland, CA
I waited 20 minutes for my burrito. Nothing. So, I ask the dour-faced clerk about it. She asks, «did you order one?» Yes, I say, and I give her the order number. She punches something into the cash register, prints out some receipt, and puts it somewhere. Not a word. Not an «I am sorry about that». Not a «we will get that for you now». Not even an «OK». Nothing. Not even eye contact. After waiting 10 more minutes, I just leave hungry. Also, the bathroom had no toilet paper for my 3-y/o who needed to go poop. Excellent.
Peace Y.
Place rating: 3 Laurel District, Oakland, CA
Let’s all face it. Sometimes a bag of food is what you need. As a 30-year vegetarian with occasional backsliding, Taco Bell is my road food of choice. Because I can’t eat a baked potato while driving down a highway blasting my tunes. So, this is a Taco Bell, with all the limitations implied. Generous with sauce packets and napkins. And plastic knives, for some reason. Usual order is a bean burrito and a drink. Sometimes I get wild and order a tostada. My only consistent concern is the Question of Onions. Do bean burritos come with onions, or a reasonable facsimile thereof? They used to. And now that extra onion runs anywhere from a dime(here) to a quarter(Douglas County, CO) it seems onions are always extra. Seriously, lessen the cheese and add onions. So this location gets a star for a drive though, loses one for inconsistent onion policies, loses one for the panhandlers next to the drive through window. The other quirk here is constantly running out of the frozen drink flavors. Have a back up selected.
Drew W.
Place rating: 4 Oakland, CA
I grew up on their nachos and taco sauce. They have a breakfast menu now which is pretty good considering the price. Their drive-thru is a front bumper destroyer so walk-in is recommended unless you’re out early/late
Sharon R.
Place rating: 1 Oakland, CA
The tacos now are horrible. You get a half a teaspoon of meat. I bought two 12 packs and you had to look for the meat and cheese. That’s just sad! What made it really bad was it cost over $ 30
Vita k.
Place rating: 3 Oakland, CA
So my trip today was pleasant the young lady was very nice as well as a new manager. My food was fresh and hot. No sideline convo going on between employees. I hope they. Keep it up
A L.
Place rating: 1 Oakland, CA
This Taco Bell seriously pisses me off. They always screw up my order. I only go here due to convenience. I sent many complaints to corporate regarding this Taco Bell yet they still have the same problems. I hate to do this but when a location is consistently bad, something needs to be done.
B M.
Place rating: 1 Oakland, CA
Worst Taco Bell ever period … I’d rather starve… Food is always cold and they also gave me spoiled sour cream
Anna L.
Place rating: 1 Oakland, CA
Worst Taco Bell ever. They are suppose to close at 3am. I come at 2:30am and they were close. Horrible. Don’t tell people you’re closed at 3am when you close at 2:30am. I was at the drive thru window and the worker inside refuses to even look at us.
Sandra O.
Place rating: 1 Oakland, CA
The drive thru is horrible. The guy who took our order was rude. He couldn’t hear or understand what we were trying to order. He didn’t even say thank you. My first and last time here. Save yourself a trip to this fast food restaurant. Bad customer service, period.
Bray A.
Place rating: 1 Lakeport, CA
Now, this review is coming from someone who loves taco bell. But if it wasn’t down the street from my house, I wouldn’t ever come to this particular location. It seems most of my drive through orders are incorrect. They’ve been either missing entire items, missing ingredients, or the wrong item. Going inside gives better service, but that’s not saying much. Nothing is ever hot. Not once. Anything you order is under-filled. Go to any other taco bell locally and you will see a difference. It’s like the manager is trying to save money by cooking things once a day, putting everything in a heater, then rationing out ingredients all day and night. I was there today, and ordered one of those new dollar wraps, expecting it to be mostly on par with the photo. What I got was a tortilla, a teaspoon of sauce, and 4 teeny pieces of chicken. I asked that they fill it more so it looks the photo. The manager told me that I’d have to pay $ 1.50 more, for extra chicken. Come on, seriously? That’s more than the wrap was to begin with, hell no! After a few minutes of complaints, the manager finally agrees to give me something else, but it HAS to be the exact menu price. Thanks again, GREAT service.
Charles F.
Place rating: 1 Berkeley, CA
I still hate you. Why do I come back? Why can’t you stupid fucks get with the concept of replacing the shredded cheese with nacho cheese on my tacos? I paid extra for nacho cheese and you shit heads didn’t put it on the tacos or even in the fucking bag. FUCKYOUTACOBELL!!! FUCK YOUUUUUUUUUUU!!! BTW: I’ve never had a solid stool after eating at Taco Bell.