Triton Group HVAC Engineering

I recently had Triton replace my old furnace with a new Carrier Comfort Series closet furnace, model 59STX, 80% AFUE. It heats a 500SF space which includes a large playroom and a bathroom. There are 2 ducts, and an air return. We have 2 furnaces, and compared to our existing furnace it is much louder. The table below compares the sounds:
Carrier STX 59
Standing 1 –2 feet away from furnace: 71Db
Air return, 3 feet away: 60DB
Vents, 3 feet away: 54DB

Existing furnace
Standing 1 –2 feet away from furnace: 59DB
Air return, 3 feet away: 43DB
Vents, 3 feet away: 43DB
I am unhappy with this furnace, and believe it does not function as a consumer (in this case I) had expected it to perform. Since it is almost unusable due to loud sound (interestingly it is called «Comfort Series»), I would recommend considering other options.
I have given Christian an opportunity to look into solutions in conjunction with the factory. His solution is for me to basically do sound proofing of my ducts, which to me is me spending more to get around a factory design issue, or at least a feature which should have been disclosed to me before the furnace was installed.

I recommend that you get your other quotes first and save Triton Group for last. You will find that owner Christian is personable and trustworthy with very competitive pricing. He is pretty busy (for good reason) and may take an extra day to return your email but he always does.
He installed two new Carrier units, replaced 2 line sets and added an extra return air vent in two days. Everything is working perfectly and I could not be happier.
Thank you Christian!

We are absolutely thrilled with the mini-​split heating/​AC system that Triton installed in our cold back studio. From Christian’s first visit to installation took exactly 2 weeks. It did take a couple of reminders to get the written estimate (Christian apologized for the delay, the cold season had just hit and he had gotten slammed with a slew of urgent repairs right after his visit), but then installation took place almost immediately. Christian was very straight-​forward to work with, his quote was reasonable, and the installer William was fabulous. Christian said William is his mini-​split specialist and that was validated when William came. William has 30 years of experience installing mini-​splits, did a clean, professional install, and was very polite and nice. Now the studio is nice and warm! I wouldn’t hesitate to call Triton again because the service was excellent and the price was fair. Nice to support a small business, too.

Slightly amending me review. Christian got in touch via Unilocal to say he got my email address wrong. Honest mistake, I wish he had reached out via phone if the email didn’t work. But this is not a reflection of his work.
Contact Triton for a heater repair. The wait for an inspection and estimate was a week. Christian came out and said he would email over an estimate in a couple of days. Over two weeks passed, I called to check in and left a message to no reply. I understand it’s the busiest time of year, but it’s essential to let your prospective customers know they should probably hire someone else so they’re not sitting in their cold house waiting for a call back.

The Triton Group installed a new heating/​air conditioning system two years ago and I asked Christian to come by and check the system. Scheduled an appointment and the Triton Group appeared right on the scheduled time. Christian adjusted a few minor items and system is running perfectly as installed. He is a first class individual who works hard, very knowledgeable, and totally trustworthy. Cannot say enough good things about this company … first class !!!

In June 2015, Triton replaced the 1940’s gas furnace in my Berkeley home with a Carrier furnace. They were professional, efficient, timely and gave me a fair price. I recommend them wholeheartedly to anyone considering replacing their old and inefficient gas furnace.

On Friday afternoon, I scheduled a visit on Triton’s website for Monday morning. Cost of visit was stated clearly, a reasonable $ 65. Christian arrived five minutes ahead of time, quickly diagnosed the problem with the 70 year old furnace, went and purchased the part, and returned later in the afternoon to install it. Total cost with parts included was, again, a reasonable $ 145 (which included the $ 65 call). Christian was personable, competent, caring. If I have other problems, I will definitely use Triton again.

Our heater stopped working. I was able to schedule Christian to come out within a couple of days through his website. It turned out to be a small issue that required replacing a thermostat. Christian went above and beyond — not only replaced the equipment, but checked it, replaced the filter and secured the thermostat for proper position.
If I have any HVAC issues, I will be definitely calling Christian again.

I am writing this review although I was unable to utilize Christian’s services due to scheduling conflicts, but he was very helpful and informative. He offered his expertise and thoroughly explained what was needed for my home. He was patient and forthcoming. His schedule was flexible and had it matched with mine, I would have used his services.

Christian was awesome. I received 3 quotes on replacing a 1930 Atlas furnace. Christian’s quotes was the lowest but that was not the only reason we chose him. His was the only quote that was all-​inclusive, running a new electrical line, pulling the permit as well as installation and removal. He showed up with his crew on time (actually 5 minutes early). and worked all day to remove the old behemoth and install the furnace. The job was great. It required one minor tweak Christian came out right away and made the adjustment. They cleaned everything up and were very pleasant.
His work was so efficient that the HERS inspector thought he installed new duct work. If so, it barely failed. However when the inspector learned it was existing duct work it passed with flying colors (there are two levels– new duct work can be no more than 6% leakage whereas existing duct work the threshold is 15%, Christian came in at 7% which truly impressed the inspector). You cannot go wrong with this team. On time, clean and efficient work. Bravo, Christian and crew.

X-​mas time is apparently the busiest time of the year for heating repairs. I couldn’t get return phone calls from many providers. However, the Triton Group has a neat reservation system via e-​mail and Christian showed up on time as scheduled. He quickly noted the problem with a disconnected heating duct, went out to get the right elbow joint, and got it working. He also made small improvements on the main duct and showed how to use the damper to regulate the air flow. Christian takes pride in his work and takes the time to explain how things work with the furnace. Triton is now the only company I’ll use for heating repairs. Chrisitian is the reason I’m going with Triton.

Christian was awesome!!! I found the Unilocal reviews on line after seeing that he had such great reviews, I went on line and booked an appointment. His first availability was on 12÷22÷14 and I didn’t really want to wait this long, but I figure, what the heck! Well, I made the appointment on Saturday, he called back on Sunday and then he came to take a look at my heater on Monday.
He arrived promptly and he took the time to check and show me the issues. Apparently, I never changed my filter… because well, I’m a first time home owner and don’t know the first thing about how things work. Christian took the time to explain things to me in detail and he found that there was nothing really wrong other than that! I was thrilled!
I found him to be honest and knows his trade. I have a lot of respect for those businesses that don’t try to fast talk and scam some work out of you.
I highly recommend Triton.

My heating and AC unit never worked properly and I had several people look at it.
Christian quickly realized the problem — a lack of cold air returns and too small ductwork. After two days of Christian and his crew re-​doing the ductwork, my system is finally working like it should. I could not be more pleased with the work.
Steve S Oakland

I purchased a 4 unit multi family house with a 25+ year old furnace and ducting system. I am turning the building into a green facility as I rennovate, and wanted the most eco-​friendly and healthy setup. I received several quotes, and though Triton’s was not the lowest, they were close. That combined with their reviews made the decision… and it was a good one. Christian came out with several of his crew, all polite and friendly, and get to work immediately. They ripped out and disposed of all the old system, recycling what could be. They installed a top of the line system (I confirmed this through others after receiving his quote), highest efficiency that Carrier offered, new ducting, with a near hospital quality air filtration system, and a smart control system that allows me to monitor and manage all 4 apartments remotely (even from my phone), and set up individual heating schedules for each apartment … all for less than several competitors who were offering lower quality and efficiency systems.
When they ran into issues and delays because of the substandard work done with the ducting previously and the improper cold air return layout, they came back an extra day to complete the work and refused when I offered to pay for the extra time.
Christian was wonderful, as was his team. Hard workers, honest, and reliable.

Christian and his crew were awesome! Very professional and courteous. I would highly recommend this company.

Triton was GREAT!
I needed a new HVAC system, furnace and AC unit, the whole package; and they took care of everything from the beginning to the end.
He was fair, trustworthy, honest, and took the extra time to make sure it was done right. This is not an area where you want any errors. Every job is slightly different and they made sure everything was perfect for the inspection to get the tax credits and everything passed with flying colors.
I contacted maybe 6 or 7 different companies, much larger companies, so you can image their overhead, therefore, their quotes were all much higher.
You might get an email response in 2 days, but for me it wasn’t urgent and worked out fine. I do recall, he had an urgent call to manage, and he took care of them and I was also taken care of in a very timely manner.
I would recommend him again and use him again if I have any issues; Triton gets 5 stars easily!

I’ll start with the good: When I called, my call went straight to Christian and he arranged to come out the very next day to take a look at my malfunctioning heater. He arrived to the appointment promptly (actually, like 20 minutes early). And there was no charge for him to come out and try to figure out what was wrong. He quickly determined the problem was with the electronic ignition unit.
Now for the bad: I never received the promised quote for repairing my heater. I didn’t think much of it for the first week, since he came out a few days before Thanksgiving. I figured he probably took a couple of days off. When the next week passed, I started calling him. Then I realized why it was a bad thing that my first call went straight to Christian: he apparently has no office support. I called several times and got no answer and he did not return the voicemail message I left him.
With all the positive Unilocal reviews for this company, I suspect it has become overextended and cannot keep up with all of its business.

Our family are extremely pleased with Christian’s work and his team. They are courteous, friendly and professional.
We had installed HVAC and given such short notice, his team was able to complete our request. Everything was well printed and presented with knowledge. All our questions and concerns were answered.
Most importantly they do the job with passion. I highly recommend his company to anyone and would love to do business with them in the future.
Thanks Christian!

I just had Christian do some work for me, and I have to put up a review!
Very easy to get a hold of and co-​ordinate times to come out for estimates. He gave me estimates for several options, of which is was the best quote compared to others. Based on previous Unilocal reviews, I chose to go with him. He moved my furnace form the gather floor to the attic and re-​routed the return plenum to the correct location. He was in and out in a day like he quoted! I would definitely use him again if I need to. Thanks for doing a great job!
Oh, and to be honest, this is scary, but I have never even met him, he worked with another contractor at the house to gain access, all communication was done over the phone or email.

I am a licensed real estate broker and work with MANY contractors from many trades. I had a project to rehab a 100 yo building in downtown San Jose (duplex) that was in pretty bad shape. The old furnace was original and vents had dust, rats, and who knows what else in them. Over the years the vents were adjusted (mostly wrong).
I had ½ dozen quotes from both large shops and independents on craigslist and was surprised how much difference there was from competitor to competitor. I contacted Christian from his website and gave detail of how many vents, how many furnaces and general description of project (pretty much rip out two entire heating/​venting systems) and install two new high-​efficiency furnaces, install all new ducts and vents, and move furnances and rerun gas lines for furnaces and for other appliances.
He sent me a «written» proposal including a picture of the building, detailed description of what as included and even provded two options.
His prices were the most competitive and with name brand appliances. I scheduled meeting to inspect property (expecting the upsale) but instead he actually worked out an even better deal for me since there was so much work.
Christain and his crew started work exactly on the day we requested and they worked straight, barely taking breaks for lunch, and had two complete system with about 20+ vents, gas line works, exhaust up and out and electrical as needed.
There work was CLEAN, PROFESSIONAL and FAST. They did NOT cut any corners and even came back after we completed the remaining rehab to help us start the system up and show us how to service it.
Also sent him to several clients of mine for maintenance and they all gave similar feedback.
Christian and his team at Triton group are honest hard working guys and it shows in their reviews.