The UPS Store in Oakley, CA

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Telephone:	+1 925-625-0221
Website:	oakley-ca-0920.theupsstorelocal.com
Address:	2063 Main St, Oakley, CA, 94561
Categories:	Notaries Shipping Centers Printing Services

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Accepts Credit Cards

Yes

Today

Today	8:00 am – 6:00 pm Closed now
Local time (Oakley)	6:13 PM Thursday, June 19, 2025

Business hours

Monday	8:00 am – 6:00 pm
Tuesday	8:00 am – 6:00 pm
Wednesday	8:00 am – 6:00 pm
Thursday	8:00 am – 6:00 pm
Friday	8:00 am – 6:00 pm
Saturday	9:00 am – 5:00 pm
Sunday	–

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12 reviews of The UPS Store

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Den C.

Place rating: 5
Oakley, CA

Quiet place, but the staff has always been very helpful and polite to me. I drop off packages from time to time and I’ve always had a good experience here.

Lulu M.

Place rating: 5
Brentwood, CA

I am not sure if this is the store but I called the UPS store because my packages didn’t arrive yet. I have a flight to catch and I was able to track the drive with the help of the costumer service rep. Using a valid ID I was able to get my package and now on my way to the airport. The person who usually does the route comes around 10am but because of holiday season everyone is running late. End result won’t miss my flight and I have all my things with me.

Steve S.

Place rating: 1
Antioch, CA

ZERO stars. This UPS does not have EXPERT personnel like the USPS ! I had a UPS package delivered to another address that was for me. I called UPS and told them that it was mis delivered for sure. Agent for UPS said «we show it delivered to your porch» at a specific time and I told her the doorbell did not ring and I check constantly. Well she stated that they have to investigate it. I again said the delivery person for you delivered it to the wrong address. I am sure about this! Well come to check, I was correct the UPS driver delivered my package to the wrong house!!! I would only use USPS from now on. It’s cheaper and more reliable with better tracking capabilities !

Clifton F.

Place rating: 1
Pittsburg, CA

Horrible experience all the way around. My package was a week late no one knew where it was, and it took several calls to the 1 800 number and to the UPS Store to figure out where my package was. All I got was excuses, and couldn’t get my refund for late delivery until package was delivered. UPS Store had to submit for my refund didn’t do it until Tuesday when package was delivered Thursday and I think they only did it because I called on Tuesday to see status… As I was told several times this is a franchise, independently owned so there really is no accountability, just finger pointing its ups is fault its the franchise is fault they can’t do anything for me and it was a simple package on a second day overnight that took a week. I would strongly recommend you taking your business elsewhere

Edward S.

Place rating: 1
Oakley, CA

I’ve had good service up until now. I came in to drop off a UPS return package. I purposely left it open to show the clerk what the contents were. I could have taped the box at home. So she says there is a $ 1.00 charge to tape the box. Are you kidding me? What a rip-off!
I’m not the first reviewer to comment on this. What poor customer service! Unfortunately they’re the only UPS place in town.

Richie K.

Place rating: 1
Antioch, CA

My package I ordered online, I paid the additional cost for UPS to require a signature on dropoff… The company I ordered threw did everything correct; ups didn’t. The guy came up, rang the doorbell, and was driving away by the time we got to the door… NO SIGNATURE! I just paid those idiots for nothing!
– my tracking number shows step by step where it came from, it was loaded onto the truck this morning (5:56am) from the ups in oakley on main street.
Highly disappointed, I’ll use Fed-Ex from now on.

Nicole J.

Place rating: 1
Colfax, CA

The prices are just unreal. I know ups is generally more expensive than the post office, but this particular store is even more expensive!!! It also cost me $ 18 to fax like a 7 page document. Unreal!!! The staff aren’t too helpful either, they are not particularly friendly, not knowledgeable either. I do not recommend anyone come here. Unfortunately, the local post office sucks too so mailing packages or doing business related items in Oakley is a real bummer. I save these errands until I’m in a nother city, like Concord. I refuse to pay the prices that this ups store has set. I simply refuse! I will not pay what hey are asking. They are rediculous.

Bonnie Z.

Place rating: 2
East Bay, CA

I paid $ 3 to have ONE 8×11 paper scanned for me. Clear highway robbery. I can’t wait until my work office installs its own scanner. Color and B&W scanned copies cost the same though.
They redeem one star for efficient deliveries for Amazon returns. Expected return date on packages was about a week, but they were delivered faster than that.

Suzuko C.

Place rating: 1
Oakley, CA

I asked them if I could have a piece of tape so I could send out a package with them and they told me they’d have to charge me for it! Walked over to Raley’s right next door where the clerk was more than happy to give me a piece of tape when I wasn’t even spending money with them like I was going to with the UPS store, who said they’d have to charge me. If I had the time I would have gone elsewhere to a place that would have been deserving of my business. Will never return to this place again.

Steven G.

Place rating: 3
Modesto, CA

This is a great place to drop off UPS packages because otherwise you’ll pay through the nose if they package it up for you.
The staff is mediocre and they usually keep a good supply of necessities in the realm of packaging.
Haven’t tried their notary services yet.

Cali G.

Place rating: 2
Oakley, CA

I went in to get something notarized. They told me to come back in 20 minutes. I came back in 20 minutes which was 15 minutes before they closed.
The store was empty, but I was told I was too late and that it would take too long but they didn’t know what I was getting done. I just needed one signature. So anyway I came back the next day and it only took a minute to get it done.
If you want to go home early that’s fine I’ll just take my business elsewhere.

Cory v.